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Claims Technician

  • Salary: £25000.00 - £30000 per annum + Benefits
  • Location: City of London, London
  • Sector: General Insurance
  • Job type: Permanent
  • Date posted:
    29 Apr 2020
  • Job reference: BBBH34163

The Business
This vastly experienced and versatile team specialise in complex worldwide cross-class risks including Technology & Cyber, Media, Professional Liability, Contingency, Product Recall, Political Risks and Intellectual Property from a network of multiple Retail and Wholesale Brokers.


The Role
Working in a small and dynamic team, the Claims Technician will handle predominately North American Liability risks and be responsible for processing claims from cradle to grave. Duties include:

  • Maintaining the electronic filing
  • Keeping correspondence up to date
  • Processing most claims on ECF or CLASS via Xchanging's casa portal
  • Frequent liaison with clients and/or their representatives, TPAs, Underwriters, MGA's and independent vendors
  • Processing monthly claims bordereaux for binding authorities with some exposure to open market claims
  • Working closely with Accounting, Technical and Placing teams to ensure smooth running of assigned accounts
  • Some MI reporting


The Person

  • Previous experience working as a Claims Technician handling Non-Marine North American risks
  • Exposure to ECF in a live claims environment
  • Working knowledge of Binder, Treaty, Reinsurance and Open Market placements with various capacity providers
  • Confident ability to communicate effectively and professionally with people at all levels through face to face, telephone and written interactions
  • Very good attention to detail
  • Highly motivated
  • Prepared to work on your own initiative
  • Computer literate in all MS applications as well as various web-based platforms and recognised market standard programmes
  • Demonstratable data manipulation skills on MS Excel


The successful candidate will receive support from both Directors and Managers and will work as part of a growing and friendly team. Please get in touch to find out more!

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