Claims Technician

The Business
This vastly experienced and versatile team specialise in complex worldwide cross-class risks including Technology & Cyber, Media, Professional Liability, Contingency, Product Recall, Political Risks and Intellectual Property from a network of multiple Retail and Wholesale Brokers.

The Role
Working in a small and dynamic team, the Claims Technician will handle predominately North American Liability risks and be responsible for processing claims from cradle to grave. Duties include:

• Maintaining the electronic filing
• Keeping correspondence up to date
• Processing most claims on ECF or CLASS via Xchanging's casa portal
• Frequent liaison with clients and/or their representatives, TPAs, Underwriters, MGA's and independent vendors
• Processing monthly claims bordereaux for binding authorities with some exposure to open market claims
• Working closely with Accounting, Technical and Placing teams to ensure smooth running of assigned accounts
• Some MI reporting

The Person

• Previous experience working as a Claims Technician handling Non-Marine North American risks
• Exposure to ECF in a live claims environment
• Working knowledge of Binder, Treaty, Reinsurance and Open Market placements with various capacity providers
• Confident ability to communicate effectively and professionally with people at all levels through face to face, telephone and written interactions
• Very good attention to detail
• Highly motivated
• Prepared to work on your own initiative
• Computer literate in all MS applications as well as various web-based platforms and recognised market standard programmes
• Demonstratable data manipulation skills on MS Excel

The successful candidate will receive support from both Directors and Managers and will work as part of a growing and friendly team. Please get in touch to find out more!

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