Commercial Account Handler

A well-established Broker is looking for an experienced Account Handler to join their growing, enthusiastic and highly successful team and adopt a portfolio of existing clients. The Account Handler will be responsible for their renewal, cross-selling and upselling where needed and dealing with Insurers on the day to day matters that arise. The book is £50k income, made up of SME business paying premiums up to £5k.

What can you expect?

• To work with the team to shape and contribute to the future of the business
• To work with a wide insurance marketplace in meeting the needs of clients
• To be part of a team that strives to deliver best practice, market leading service and client focused solutions
• Good work life balance/ flexible working - a healthy mix of being based both at home and at the office
• Multiple opportunities for continuous personal development, charity work and events program

The Role:

• Manage a portfolio of existing clients throughout the year, including their renewal cycle
• Identify, agree and execute strategies for clients' insurance and risk management needs
• Liaise with Insurers on behalf of clients
• Complete own administration accurately and effectively
• Strive to deliver best practice, market-leading service and solutions for all clients
• Be an active, and positive contributor to the team and business as a whole

The Person:

• Property-Casualty (Combined) insurance experience as an Account Handler
• Exceptional communication, relationship and interpersonal skills
• An eye for detail and an ability to understand and exceed customer needs
• Negotiating and influencing skills
• Analytical and problem-solving skills
• A working knowledge of the regulatory environment
• Cert CII qualified and working towards ACII is desirable

What makes you stand out:

• Dynamic with a stable career history
• A self-starter with a proven track record of success with existing clients
• The ability to remain calm under pressure and be able to work flexibly when required
• A deeper knowledge of Construction, Motor Trade, Engineering, Property Owners, Motor Fleet, PI, Cyber and Marine trades

If you would like to hear more, please get in touch for a confidential chat.

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