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Customer Operations Consultant

  • Salary: £25000 - £30000 per annum + benefits
  • Location: Croydon, Surrey
  • Sector: Pensions
  • Job type: Permanent
  • Date posted:
    16 Oct 2017
  • Job reference: 29592

Customer Operations Consultant, £25,000 - £30,000 + benefits


The purpose of Customer Operations Consultant is to help establish the new investment operations team and provide a superior level of customer service through market leading service and support.


The Customer Operations Consultant will play a role in developing and maintaining relationships with Independent Financial Advisers while ensuring set service level agreements (SLAs) and key performance indicators (KPIs).


The ideal candidate will have a can-do attitude, good communication skills, knowledge of wealth management products within financial services sector, desirable pensions and be able to learn and adapt fast in a fast-paced changing environment.


The candidate will work as part of the team to drive and to challenge process in order to improve efficiency and productivity.


To be considered for this role you will have strong experience in pensions and a proven track record of qualifications in financial services.


In return, you will get the chance to work in a really modern office environment, with good transport links and for one of the most reputable and well-known companies in the market. The opportunity to grow your career within and with the business and specialise in a more niche product if desired.

Please visit the IDEX Consulting Ltd website for further opportunities. If your application is successful we will contact you to discuss the opportunity in more detail within 2 working days of receiving your application. If your application is unsuccessful, the information supplied may still be retained for use in connection with future vacancies. Due to the overwhelming application response we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful.

Our clients include: