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Employee Benefits Administrator

  • Salary: £28000 - £34000 per annum
  • Location: Birmingham, West Midlands
  • Sector: Administration
  • Job type: Permanent
  • Date posted:
    19 Mar 2019
  • Job reference: 32066

A fast-growing employee benefits group are keen to appoint an experienced Employee Benefits and Group Pensions Administrator within their client support team in Birmingham.

You will be responsible for delivering a proficient service to both Consultants and their client portfolios, administrating across group personal pension and group stakeholder schemes.


  • Develop internal and external client relationships to assist in providing an efficient service to clients with group personal pension schemes
  • Assist with client requests, queries and dealing with routine correspondence and annual review notifications
  • Process new business applications within service and compliance standards
  • General administration duties including client communication and working to specific deadlines and service levels to ensure work is completed accurately and to a high standard
  • Assist with identifying where client profitability could be improved or new business opportunities for Consultants to follow-up
  • Notification and organisation of documentation dispatched by providers following leavers/fund switches
  • Full task and diary management - both personal and client requests
  • Ensure all records are kept up-to-date reflecting current scheme/client information and a history of correspondence is evident for each task carried out

What we're looking for

  • Well-rounded technical knowledge of group pensions and group risk/protection schemes
  • Exposure of working within a similar capacity inside a financial services organisation - preferably from within an intermediary
  • Strong interpersonal, communication and organisation skills
  • Exposure of supporting existing and new clients with employee benefits

Please apply for immediate consideration.

Please visit the IDEX Consulting Ltd website for further opportunities. If your application is successful, we aim to contact you to discuss the opportunity in more detail within 2 working days. Due to the overwhelming application response we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful. If your application is unsuccessful, the information supplied may still be retained for up to 3 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.

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