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Group Risk Coordinator

  • Salary: £20000 - £23500 per annum
  • Location: Cheshire
  • Sector: Administration
  • Job type: Permanent
  • Date posted:
    07 Feb 2018
  • Job reference: 30380

My client is currently looking for an experienced Group Risk Coordinator in Cheshire.


  • To provide exceptional customer service and support to our clients via telephone, writing and in person, whilst maintaining departmental and personal standards
  • To process and maintain all databases relating to client servicing
  • To continually update and maintain accurate up to date information for all group risk contracts
  • To deal with all client queries in a timely manner and update the system with any notes and changes when requested from the client or colleagues
  • Assist the client with claims administration and processing, ensuring our records are maintained
  • Liaise with Insurers about policies
  • To liaise with Account Managers and the sales support team providing information that would affect the renewal process
  • Checking of all relevant quotation requests in a timely manner, to ensure information being sent out is accurate
  • Process renewals with Insurers following client instruction
  • Process switches following market review, ensuring that all relevant information is supplied to the client in a timely manner
  • Provide support to relevant Account Managers in ensuring excellent service is provided to the client
  • Attend client visits where appropriate
  • To ensure that all customer complaints are reported to Team Leader and to co-operate where required in resolving complaints

Candidates need to have group risk experience.

Please visit the IDEX Consulting Ltd website for further opportunities. If your application is successful we will contact you to discuss the opportunity in more detail within 2 working days of receiving your application. If your application is unsuccessful, the information supplied may still be retained for use in connection with future vacancies. Due to the overwhelming application response we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful.

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