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Liability Claims Handler

  • Salary: £18000.00 - £24000.00 per annum
  • Location: Birmingham, Warwickshire, Gloucestershire
  • Sector: Claims
  • Job type: Permanent
  • Date posted:
    30 May 2017
  • Job reference: 28525
Liability Claims Handler
Circa 24k

A leading insurance organisation are looking to recruit an EL/PL Claims Handler to join their liability claims function. You will required to effectively manage a caseload of claims ensuring that company policy, procedure and regulatory requirements are adhered to at all times.

Other responsibilities include:

* Efficiently handling all claims which are part of your file allocation in accordance with SLA’s
* Deliver effective and proactive communications when negotiating, focusing on
claims resolution to optimise settlement times
* Ensure that all regulatory obligations, legal requirements and company procedures and service level agreements are met
* Handle all claims in accordance with your technical authority
* Refer claims which fall outside of personal authority levels to appropriate referral point
* Gather and process information, as directed, to support the effective assessment of more complex cases

Skill set required

* Previous claims handling experience (specifically liability claims)
* Ability to correctly interpret policy cover
* Ability to apply a high level of self-management
* Enthusiasm and passion for strong customer service
* Strong analytical, verbal and written skills
* Cert CII preferred

Please visit the IDEX Consulting Ltd website for further opportunities. If your application is successful we will contact you to discuss the opportunity in more detail within 2 working days of receiving your application. If your application is unsuccessful, the information supplied may still be retained for use in connection with future vacancies. Due to the overwhelming application response we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful.
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