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Mortgage Quality Assurance Analyst

  • Salary: £33000 - £38000 per annum + Benefits package
  • Location: Solihull, West Midlands
  • Sector: Compliance
  • Job type: Permanent
  • Date posted:
    14 Jan 2020
  • Job reference: 33326

Mortgage Quality Assurance Analyst

Do you work within quality assurance?


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I am recruiting for a household name, who need to grow the mortgage review team as they are looking to double in size in the next 12 months due to the launch of a new product line - retirement mortgages.
If you have expertise within mortgage quality review then an outstanding opportunity has become available for you to take responsibility for first line quality assurance and support the Head of First Line Oversight in the implementation and maintenance of the risk management policy framework and associated processes and controls.


  • Salary £33,000 - £38,000
  • Flexible working available
  • Solihull city centre location
  • Full study support and training
  • Generous pension scheme and life assurance
  • 25 days' holiday
  • Private medical insurance
  • Discretionary performance related bonuses
  • Paid overtime
  • Variety of share schemes

Job duties
Ensure that the business processes and operating procedures are implemented in accordance to regulatory standards, industry best practice.
Monitor compliance with the relevant advice and associated policies designed to ensure that the firm identifies and manages risks appropriately (including T&C arrangements, financial, vulnerable customers, advice standards).
Provide updates to the Head of First Line Oversight Manager regarding trends and recommending improvements to processes and controls to address any issues.
Provide quality assurance of first line functions to ensure adherence to all relevant policies and procedures.
Deliver monitoring activity to ensure advice output is consistent
Provide verbal and written feedback to colleagues delivering advice on adherence to advice standards and customer outcomes.

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