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Operations Manager

  • Salary: £50000 - £70000 per annum
  • Location: Leicester, Leicestershire
  • Sector: Operations
  • Job type: Permanent
  • Date posted:
    17 Feb 2021
  • Job reference: 35170

A firm who we pride themselves on independence and integrity. 100% unbiased and do not work on either a contracted or consultancy basis with any providers and thus do not accept any money from fund providers. Another area they pride themselves on is the people. When it comes to recruitment, this firm has a very clear philosophy as to the elements that blend together to create a winning team, The management team is made up of experienced individuals who are all leaders within their own field, whether that be investment management, marketing or compliance. Sitting alongside this the research team is one of the most enthusiastic, intellectual and passionate investment teams you will ever meet. Having partnered with the top universities in the UK to support their financial education programmes, this firm have gained access to some of the brightest graduates in the UK. The research team not only provide the traditional support you would expect, but they also bring new ideas to an often dated industry.

Operations Manager

The main focus of the role of Operations Manager, is to develop and manage the internal functions and processes of a growing and nimble Investment Operations Function . The role will be responsible for the processes to operate and control Investment fund management, discretionary portfolio management, investment research development and investment advice provision.


Initial responsibilities

To undertake a review of existing operational protocols and to develop a business plan to transition to a target operating model that delivers scalable and efficient investment operations, a suitable control infrastructure to manage operational and regulatory risk and an operational strategic advantage.

Operational responsibilities

  • Document, control, measure and improve processes. Recommend who and where processes are undertaken to deliver optimal efficiency and commercial benefit within the following product streams:
  • Fund management - operational adherence to fund policy, liaison with our Authorised Commercial Director (ACD), operational delivery of fund related processes
  • Discretionary portfolio management: client onboarding, client documentation production and communications processes, Investment related processes
  • Investment research provision and investment advice: meeting management, customer access to asset intelligence investment research, client documentation and communications

Process quality management

  • Build and maintain a repository of asset intelligence processes detailing controls and their effectiveness. Develop datasets to enable process quality to be measured, tracked and reported
  • Utilise operational quality data to refine and improve operational performance and commerciality
  • Utilise operational quality data to oversight and monitor commercial partners that undertake operations processes on behalf of asset intelligence

Compliance and governance

  • Design and build operational risk testing protocols to independently validate AIPM's adherence to regulation, law and internal policies and standards
  • Management information (MI) and reporting. Build and maintain an MI suite that encapsulates AIPM's compliance, risk and governance. Periodic reports and appropriate escalations will be made to senior management, Compliance and the board
  • Maintain awareness of pertinent regulatory change and provide collaborative consultation with AIPM teams to develop best practice

Skills needed

  • Highly curious with a passion for operations management, the UK regulatory framework and working with teams to develop and deliver operational and commercial excellence
  • Extensive experience of the operational management and delivery of investment services within a regulated environment
  • Strong understanding of current regulatory and legal frameworks and be able to comply to these and internal policies and procedures
  • Experience of managing people and stakeholders

The successful applicant will be able to demonstrate strong leadership credentials and the ability to lead and influence others. They will possess natural ambition, a drive to succeed and a willingness to perform beyond expectation. They will be a team player with demonstrable skills in developing the abilities of others. They will have a keen interest in sustainability and the desire to build positive customer and corporate outcomes. A sense of humor, the ability to work to deadline and a willingness to take and handle responsibility are required.

Visit the IDEX Consulting Ltd website for further opportunities. We value diversity and always provide guidance based on merit. Please note that the information supplied may be retained for up to 3 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.

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