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Trainee Employee Benefits Administrator

Job description


  • To provide quality group pension and group insurance benefit administration to clients and members in line with the business goals and service level agreement


  • To develop and take ownership of the businesses vision, business plan and values, and to be totally committed to these
  • Ensure that pension plans and protection insurance plans operate effectively on a day-to-day basis, including facilitating claims
  • To produce governance and broking reports for clients in timely manner
  • To follow specified manual and computer based procedures and systems including; data input, standard letters /reports, saving documents
  • Ensure all data and information is checked for accuracy
  • Answer employer and member queries as they arise in line with service standards and agreed service levels
  • Facilitate transfer of pension benefits in line with standard procedure
  • Liaise with others to ensure compliance with the legal and regulatory aspects of pension's administration and to follow administration procedures
  • Liaise with Insurers to ensure that contributions, renewals and employer requests are completed
  • Ensure plan or pay centre set ups are completed within regulatory time constraints
  • Ensure AE contributions are being paid appropriately and complete contribution reconciliations where necessary
  • Liaise and negotiate with insurance companies to obtain best unit rates for protection insurances. Present findings in standard broking report
  • Obtain valid insurance renewal data, check accounts and ensure premiums are paid
  • Facilitate insurance claims in line with standard procedure
  • Train and mentor other members of staff
  • Take ownership of delegated tasks within the team
  • Prioritise and manage own workload to ensure that work is completed within agreed service levels
  • To represent the business and group of companies as required and to act as an ambassador of the business at all times

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