Group Pensions Administrator - Chelmsford - Salary Up To £26,000
A high quality fee-based practice that provides independent advice to both private and corporate clients are looking to appoint a Group Administrator to their Chelmsford office, they hold a reputation around professionalism and trust with their clients which is paramount in today's market.
Experience within a corporate sales support role within financial services
A proven commitment to delivering excellent working practices and client service
Good knowledge and technical awareness of Employee benefit products (i.e. GPP, GSHR, CIMP/COMP, GDIS,GIP, GMI)
Basic knowledge of SSAS/SIPP products preferred but not essential
To deliver the agreed customer service experience to all group scheme members
To clearly understand the make-up of all group schemes and the service that you are required to deliver to each member.
Assist in the creation of procedure documents for all elements covered under the Group Team; ensure that processes and procedures are clearly understood and followed at all times.
Manage your workload through activity manager ensuring that activities are dealt with within agreed SLA’s and consultants are updated with any delays / progress on cases where appropriate
Building relationships with the consultants and ensuring that you provide a good level of service to them to enable the building of good commercial relationships with our clients
Build knowledge in the group risk area to enable support to be provided in the event of holidays / cover being required
Ensuring that 1st is used effectively and accurately by the team and that client records are kept up to date with all relevant information
Personal attributes are important, you will be able to converse with clients with comfort and be a team player and technically advanced you will have a real desire to learn, improve and strive for perfection. A basic salary is on offer around £26,000 plus benefits and bonus dependent upon the individual and application of knowledge.
Please visit the IDEX Consulting Ltd website for further opportunities. If your application is successful we will contact you to discuss the opportunity in more detail within 2 working days of receiving your application. If your application is unsuccessful, the information supplied may still be retained for use in connection with future vacancies. Due to the overwhelming application response we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful.