General Insurance

Because great client service doesn't magically happen… someone has to lead it. Let's be honest: most client service teams don't fail because of bad people. They fail because of bad leadership, messy processes, unclear expectations, and KPIs that get talked about once a quarter and then forgotten. This role exists to fix that. I'm looking for a Team Leader to take responsibility for three Midlands offices, You will be based out of the Solihull office but it is hybrid working. You will bring some consistency, raise the bar, and help build a team that actually delivers what "great service" looks like - not just what the brochure promises. If you like firefighting and chaos… this isn't for you. If you like building, coaching, shaping and improving… keep reading. What you'll actually be doing Leading & fixing Giving proper leadership to the regional client service teams (not just "being visible"). Making sure client satisfaction isn't just talked about - but measured, tracked, and consistently hitting a 70+ NPS. Embedding the client journey so it's followed by habit, not by accident. Improving the machine Spotting the gaps, tightening the processes, and creating fewer "surprises" for clients and Partners. Supporting business-wide operational projects and actually contributing - not just attending meetings. Being the one who asks awkward questions that need asking. Managing performance like a grown-up Setting clear goals for the teams across the three offices. Monitoring performance without micromanaging. Building plans when KPIs slip - before it becomes a problem. People, culture & capability Developing the team, not babysitting it. Creating a culture where communication actually happens up, down and sideways. Ensuring training plans exist - and are used, not buried in SharePoint. Doing your own client work well Yes, you'll still have your own client allocation. If you want a role where you "just manage people," this isn't it. What you'll need (Or at least most of this.) Solid commercial insurance knowledge - ideally ACII or working towards it. Real experience of leading teams in a commercial broking/insurance environment. A brain that defaults to process, structure and problem-solving. Confidence with KPIs, performance metrics and making decisions when they're not popular. Someone who can manage their time - and a team's - without losing the plot. Acturis, MS Office, FCA rules… all the usual suspects. The type of person who tends to succeed in this role Likes fixing things more than maintaining them. Doesn't sugar-coat problems but also doesn't create drama. Thinks commercially, not bureaucratically. Brings teams together instead of allowing office cliques. Isn't allergic to change (because you'll be driving plenty of it). If you want a role where you can genuinely shape a region, improve how teams operate, and help turn good people into a great team - this is the one. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

As a Senior Reinsurance Producer / Vice President in Bermuda, this could be your opportunity to gain equity and long-term capital growth, lead the exciting growth for rapidly expanding, mid-sized reinsurance broker and genuinely be part of the future success of this business You've always been known within your firm to be a top producer within the reinsurance space either within a broking or insurer environment, you have the natural ability to win/close deals, build relationships with businesses and grow successful teams. Perhaps, you feel a cog in a large machine, the only benefit you have right now is your yearly bonus. Money isn't everything of course, you crave a bigger challenge, you want to have a 'voice' within your organization and have an opportunity to make a real impact. IDEX have been exclusively retained to lead the search for a Senior Vice President from the Bermudan Reinsurance market to work in collaboration with the senior leadership team, within this top reinsurance and surplus lines insurance broker. Our client based in Bermuda, their main expertise is within general liability, workers compensation and professional lines, however they are fairly agnostic on lines of expertise and will consider the right opportunity to grow their footprint and client/reinsurer offering This is a hugely exciting business to be involved in as they do not operate under a conventional model and have significant large accounts, as well as a healthy pipeline of new business. This means you are not expected to grow business from scratch and will be able to make an instant impact. We are on the search to find senior individuals and/or teams that can see the value in joining a smaller to medium sized specialty business, which offers a collaborative environment and nimble approach to doing business. Our client has the ability to be able to reward production well and to create an opportunity for you to gain long-term capital growth. They are not limited by geographic location and will consider individuals anywhere across Bermuda or the US, as this firm have all the appropriate medical and pension benefits to make it a real, compelling offer. You will be rewarded with a significant, lucrative package which includes strong bonus potential. Details on equity options to be discussed. To be considered, you must operate within the Reinsurance arena and have a strong production background and be well networked across the Reinsurer market. This is a life-changing opportunity for a senior professional looking for an exciting, entrepreneurial challenge. No resume? No problem, simply get in touch today for more information Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Some brokers are just another number in a big corporate spreadsheet. Not here. This is a local, independent broking house where you're a key part of the team. The leaders are hands-on. They know the clients, the market, and your name. And they've got a clear succession plan that could take you into an Executive role - not in theory, but for real. Why This Is Different Independent. Well-respected. Proper local reputation. Leadership who still pick up the phone and get involved in deals. A mix of SME and chunky mid-market clients that keeps the work varied and interesting. Career paths that actually happen - over half the team's been promoted in the last three years. What You'll Do Manage a portfolio of SME and mid-market commercial clients across sectors like tech, renewables, engineering, manufacturing, financial services, and charities. Handle renewals, MTAs, and placements (Acturis experience handy but not essential). Support Execs on new business pitches and projects. Work across all the main commercial lines - no pigeonholes. Progression That's Real This is part of a clear succession plan. You'll get the mentoring, technical support, and freedom to grow into an Exec or Manager role. Some people here have gone from Broker to Senior Manager in under five years. What You'll Need Commercial insurance broking experience Confidence managing client relationships and key covers Someone who thrives in a supportive, independent environment without layers of red tape Based in Lanarkshire or nearby What's On Offer Up to £44,000k base salary Private medical insurance Enhanced pension Flexible, friendly culture that backs you to grow Real long-term career development - no empty promises Interested? Call Stuart McKenna on 07487 706391 or email stuart.mckenna@idexconsulting.com. No CV? No problem - if you're good, we'll work that bit out later. andler Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Are you a driven, entrepreneurial underwriter with a passion for building business and broker relationships? Ready to shape your future and make a real impact? A leading MGA is seeking a Construction Underwriter to join its expanding team in Manchester. This is your chance to take the reins of your own portfolio, working with autonomy in a collaborative and forward-thinking environment. What We're Looking For: A self-starter with a hunger for growth and ownership Strong broker connectivity across the North West and beyond Solid experience in construction underwriting, ideally within an MGA or insurer environment Commercial acumen and a proactive mindset to identify and secure new business What's on Offer: Salary from £40,000 to £75,000, depending on experience Hybrid working - balance office collaboration with home flexibility The chance to build your own desk and steer your career trajectory Support from a respected market leader known for innovation and agility If you're ready to take control of your career and be more than just a cog in the machine, this could be your next big move. Apply to Ian at IDEX now to explore Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Getting equity as a Commercial Account Executive can be a real rarity! Certainly not something that we see every day! After all that hard work building up your network and a book of business, who wouldn't want a piece of the pie?! I'm looking to engage with likeminded individuals who are a at a point in their career where they want more! As a Commercial Account Executive, you will play a crucial part in the future growth of the Insurance Brokerage and help develop key relationships with both new and existing clients. What makes our client different is that they take the time to understand the needs of their customers and deliver the right product at the right price, whilst providing excellent customer service and support. This is why they have such a solid reputation in the local market. Some of your duties will include: To develop and maintain the relationship with existing clients and to target new clients from the market place by the effective marketing of current prospects. Establish and manage with each client a renewal strategy in accordance with the companies procedures/aims to maximise renewal success. Responsibility to ensure that clients are correctly and adequately insured for all of their insurance exposures and that correct advice is given. To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve client service standards. To take ownership of client accounts, resolving queries and problems in a timely and efficient manner to avoid credit control, bad debt and insurer reconciliation issues If you're a Commercial Account Executive, Client Director or an Senior Account Handler looking to be more client facing then I would love to speak to you! This is an excellent opportunity for someone to come in and become part of the company, gain equity and shape the business in their own image. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Take the helm of Marine Cargo underwriting whilst building generational wealth for your family Build your own portfolio and team from the ground up, work directly with top international brokers. No wholesalers. No middlemen. And the incentive? A genuine opportunity to earn £1m+ in dividends over 3-5 years (You'll have to sign an NDA to hear the finer details!) Breaking up with your current Marine Cargo Insurer/Syndicate is hard to do, unless you've already found a better underwriting platform to work for..... This is your shot at building something big and meaningful, away from the corporate institutions and large syndicates. This isn't just another typical MGA building a marine cargo program turning up looking the exact same as every other MGA in the market. A firm that is truly different and business with a compelling story and clear vision that resonates in the market Already generating £20 million in premiums, they boast a powerful network spanning the UK, US, and Australia, backed by top-tier infrastructure and a dedicated underwriting support team The senior leadership is hands-on and committed to reinvesting for growth and not here to 'make a quick buck' The Role: With a strong Inland Marine and Property foundation already in place, this business is ready to scale their international marine cargo offereg and they want you to lead the charge Collaborate with the business to secure capacity, build direct broker partnerships worldwide utilizing their existing network and craft bold strategies that grow their global marine cargo book Travel, influence and leadership opportunities await as you build out your team You'll receive a competitive base salary up to £200k PLUS a 33% profit share and the chance to unlock a significant payout once key targets are hit What we are looking for: This is ideal for you if you're the #1 or #2 Marine Cargo Underwriter currently working within a corporate environment, feeling restricted on business you can or can't write, plus feel held back having to wait for wholesalers to come to you The opportunity to deal with international brokers directly, means you're able to develop stronger long-term relationships but also earn a larger commission split. Please get in touch for more information. No CV required at this stage! Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

The Role We're looking for an ambitious individual to join our team as a Trainee/ Junior Account Executive. This is an entry-level role within commercial insurance broking, offering full training and a clear career pathway. You'll work closely with experienced Account Executives to learn how to: Support client accounts across sectors such as retail, manufacturing, and professional services Handle policy administration including quotes, renewals, and mid-term adjustments Liaise with insurers and underwriters to secure competitive terms Build and maintain strong client relationships Work towards Chartered Insurance Institute (CII) qualifications About You We're interested in hearing from candidates who are: Educated to GCSE/A-Level standard (including Maths & English) Confident communicators with excellent organisational skills Motivated, target-driven, and keen to learn Previous experience in customer service, sales, or insurance is beneficial, but not essential What's on Offer Competitive starting salary: £40,000 - £50,000 (depending on experience) Performance-related bonus scheme Full funding and study support for CII qualifications Company pension and employee wellbeing benefits Why Apply? This is a fantastic opportunity to launch your career in the insurance industry with a supportive brokerage in the East Midlands. You'll gain hands-on experience, professional qualifications, and the chance to progress into a client-facing Account Executive role. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

If you enjoy the buzz of building something - but don't fancy starting from a blank sheet of paper with no brokers, no brand and no support - this will likely appeal. This is an opportunity to take ownership of an evolving D&O product within an established Financial Lines team, inside a successful MGA that already has: Strong Financial Lines credentials A wide, existing broker distribution map The backing and reach of a larger, highly entrepreneurial insurance group You're not being asked to "go it alone" and build a business from your spare room. You're joining a set-up that already trades well - and leading their push to grow and deepen D&O across a core, existing broker panel. What you'll be doing Owning and driving the D&O strategy within an established Financial Lines team. Growing D&O profitably across an existing national broker network - not spending your first year just trying to get on panels. Working closely with colleagues across Financial Lines to refine appetite, pricing and wordings for SME & mid-market D&O. Being a visible market presence - meeting key brokers, developing trading relationships and supporting the wider proposition. Over time, helping to build and shape a small team around you, sitting at the top of this product line. Who we're looking for Background is flexible - mindset isn't. You'll likely be an experienced Financial Lines / D&O Underwriter, or a Broker / Account Executive with strong D&O exposure who wants to move into underwriting. You're commercially minded, comfortable talking numbers, and enjoy being out with brokers rather than buried in admin. You like autonomy, but you also value having proper support, capacity and a recognised brand behind you. You're proactive, credible with the market, and enjoy taking ownership for growth rather than waiting for instructions. What's on offer? A genuinely entrepreneurial environment backed by an established, well-capitalised group. The chance to sit at the top of the D&O product line within an established Financial Lines function. Real influence over how the product evolves - with a clear opportunity to build and lead a team as things scale. Remote or hybrid working - you can be based anywhere in the UK. Competitive salary (with flexibility for the right person) plus a results-driven bonus and strong wider package. If you'd like to be trusted to grow something meaningful - without having to worry about whether there's any capacity, systems or broker relationships behind you - this is worth a conversation. Apply now, or contact Stuart McKenna at IDEX Consulting for a confidential discussion (LinkedIn or via the IDEX website is absolutely fine). And if your CV isn't quite up to date, don't let that put you off - IDEX can help you tidy it up before it goes anywhere. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.