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Claims Specialist

Job description

Do you have experience in either Liability or Property Claims?!

Our client, a global organisation is looking for an experienced Claims Handler to join their specialist team.

The role will involve handling claims from cradle to grave…. No two days are the same as you will be dealing with a wide variety of clients and also claims will be of a high value.

  • You will analyse and evaluate new and existing claims in line with required SLA's and respond promptly to enquiries from clients, brokers and service providers by telephone, in writing and in person
  • Accurately assess and maintain appropriate reserves on claims
  • Comply with claims systems and procedures
  • Follow claims settlement procedures in accordance with established guidelines and authorise settlements within claims handling authority
  • Update and maintain accurate information and data throughout the life cycle of the claim

What we need from you;

  • The successful candidate will ideally have previous direct handling experience of liability claims
  • Lloyds and London market knowledge including CLASS and ECF would be an advantage
  • Excellent communication and negotiation skills


The role is based out of Surrey and a mix of both home and office working is available.
You will be rewarded with a competitive basic salary, discretionary bonus and a great benefits package.
This is a good opportunity to join a well-established team and to become an integral team member!
Big on culture, flexibility and exposure to a wide range of cases where cross training will also be provided!

Please get in touch today for a confidential chat!

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At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.