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PRESS RELEASE: IDEX Consulting appoints Billy Towner

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IDEX Consulting are pleased to announce the expansion of our General Insurance team, with our latest appointment, Billy Towner.

Billy has joined our General Insurance London team as Business Director, focusing on the Change Management & IT sector. 

About Billy

Billy has a strong track record over the last 9 years, particularly focusing on working with a range of Insurers and Consulting firms to ensure they are aligned to Change & IT initiatives within the Insurance market. His previous clients include firms such as Willis Towers Watson, QBE, Hiscox, Axis/ Novae, AXA XL, AGCS, Allianz and Prudential.

Billy has supported Insurers & consulting practices scale up Change Management & IT capability in line with: 
•Integration Programmes following a merger or acquisition.
•Regulatory Initiatives such as Solvency II, GDPR and IFRS 17.
•Operational Improvement Programmes.
•Lloyd’s backed initiatives such as Blueprint 2.0 / LM TOM.
•Digital Initiatives 
•System implementation or enhancement Programmes 
•Finance Transformation 

The types of profiles Billy has successfully sourced & placed:

•Head of Change or Transformation 
•Head of IT 
•Head of Development 
•Head of Architecture 
•Head of PMO or PMO Lead
•Programme Managers (IT & Business) 
•Project Managers (IT & Business) 
•Change Managers
•Business Analysts (IT & Business) 
•PMO Analysts 
•Business Architects 
•Technical Architects 

Billy has placed Permanent, Contract and FTC resources across all Change Management & IT specialisms and has attended multiple webinars, conferences and workshops to discuss IR35 and the impacts of IR35 within the industry. Having supported multiple clients and candidates alike with their status determinations, Billy can consult and advise on the best solution in line with IR35 for your Change Management & IT requirements. 

The Change & Transformation market currently

The Change & Transformation market within Insurance has had to adjust over the past 12 months in line with the pandemic and IR35. Workshops are being held remotely, some projects have been stripped back / put on hold and IR35 status determinations left a lot of businesses & contractors scratching their heads.

As we (hopefully) head towards normality, I’m starting to see confidence back in the market, businesses who held off spending to  assess the financial impacts of COVID are now starting to see how they can move forward with their business plans and objectives.

Post-COVID market predictions

As we head out of the Pandemic and as businesses adjust to IR35 and the new ways in which we engage with talent, I’m predicting a steady upturn in opportunities throughout the second half of 2021. I’m basing these predictions on the ongoing acquisitions happening within the Insurance industry, the growing need to have a fully digitally enabled business and previous Projects & Programmes which were initially put on hold resuming.


Technology has proven to be an essential part of our daily lives as well as an essential part of any businesses ability to succeed, especially in current market conditions. Creating a remote workforce across the industry has been a huge success and will likely create a new working environment as we return to offices. The demand for IT professionals will also continue to rise as more businesses lean on their IT capability to support the way they engage with their customers and continue to grow.


The market trend over the past 12 months has remained consistent with mergers & acquisitions, regulatory initiatives and digitalisation creating opportunities for both Change Management & IT professionals.

Businesses are learning and adopting new ways in which they engage with talent in line with IR35 and I’m seeing an ongoing trend where businesses are utilising consulting partners to support the delivery of key initiatives Via SOW.