Banner Default Image

Testimonials

Find out what our customers have to say about us

  • ​"I can't thank Alison MacMillan enough for her dedication and professionalism in helping me to secure a fantastic new role with one of the top companies in the UK. Friendly and approachable, she has been extremely supportive throughout the whole journey.She is extremely proactive, knowledgeable, polite, and supportive. She has a genuinely positive, can-do attitude and worked with me to better understand the roles that I was genuinely interested in - rather than blindly sending lists of unsuitable vacancies. Highly recommend."

    Candidate
    Candidate
  • ​"I have worked in partnership with IDEX frequently over the last 15 years and they have always delivered. In a recent recruitment project, Lisa took the time to properly understand the brief both in terms of the skill set required but more importantly understanding the ‘fit’ of the candidates to the organisation and culture that the roles require.She displayed a methodical and organised approach and always kept me appraised of progress; both good and the bad, that helped us adapt to the demands of a very challenging environment, where there is strong competition for great talent. IDEX quickly and efficiently narrow down to a shortlist of suitable candidates, of which I am delighted to say has contributed to the delivery of recruiting a great fit to some highly talented teams over the years. I have always been satisfied with both the process and the end result! Thank you IDEX and long may it continue.”

    Client
    Client
  • ​"I can't thank Alex enough for the support and encouragement he gave me to secure my new job role. He really listened to what I was looking for, matched me with a great opportunity, and coached me throughout the application/interview process. Alex is professional yet approachable and would highly recommend him to anyone looking for work in Financial Services."

    Candidate
    Candidate
  • "​Rhys was brilliant. He was efficient and knowledgeable and by far the best Recruiter I have ever encountered. He listened to what I wanted and my experience and secured interviews with firms that fit my wants. He never distributed my CV to thoughtless firms and he seemed to genuinely care for my new role hunting. I couldn’t recommend Rhys more if I tried. I hope I never have to use him again, but if I do, I wouldn’t think twice."

    Candidate
    Candidate
  • ​"Alex invested a great amount of time in getting to know me and helping me find a suitable role.Throughout the process, Alex remained in regular contact, and I valued having somebody I could talk to about the anxieties that you might typically face when considering a big move.Thanks to Alex, I've found the perfect role with an excellent company and look forward to getting my feet firmly under the table."

    Candidate
    Candidate
  • "​Louise, and the wider team at IDEX, has and continues to be a great partner for Amber River. Louise has gone to great lengths, building key relationships not only with our Central HR Team but also with each of our individual businesses, providing tailored, knowledgeable guidance and support. I know I don't even need to be involved in conversations between Louise and our hiring managers, I'm confident in both her abilities in recruiting within financial services but also her stakeholder management. We have only had great feedback and praise for Louise and the rest of the Team at IDEX and will continue to partner with them."

    Client
    Client

    Amber River

  • ​"There is one word that best describes Lisa and that is Amazing! Her passion and enthusiasm are infectious and Lisa really does show that she is interested in the best possible outcome for her clients. Lisa is an absolute credit to her company and her clients and I am extremely pleased to have worked with Lisa, which resulted in me finding my dream job!Lisa is engaging and supportive and really takes time to understand what is needed to get the right match for the candidate and the company. The whole process was great and this is down to Lisa's commitment to offering a great service.I know Lisa worked very hard for me and did a great job in updating and supporting me through the process, I really am forever grateful for her support and I would recommend Lisa to everyone over and over as she really is a superstar!"

    Candidate
    Candidate
  • "​James Salmon was absolutely fantastic from start to finish. He took the time to listen thoroughly at the start of the process, advising which potential placements were more likely to meet my requirements. He kept me well informed with any progress and I had excellent pre-interview discussions and advice. James always followed up with me after an interview both before and after speaking to the interviewer. I am incredibly grateful for his service, it has made a daunting process far more manageable, and should I decide to move on in the future he'll be the first person I call!"

    Candidate
    Candidate
  • ​"Ashlea helped me to find my current role with Towergate and was a pleasure to deal with throughout the process. She works with candidates to identify the right fit and keeps in touch with regular updates. Her focus is on building relationships rather than just placing a candidate. I would (and have) whole-heartedly recommend partnering with Ashlea."

    Candidate
    Candidate
  • "Earlier this year I had the pleasure of dealing with Allison Marshall from IDEX Consulting with regard to a new opportunity/role.I had previously worked for a specialist insurer for 20 years, so this was always going to be an extraordinarily difficult and somewhat brave move for me.Allison was absolutely fantastic in supporting me throughout the process. I cannot express just how brilliant Alison has been both in presenting the opportunity, supporting me through the recruitment process, and indeed afterward.I am pleased to report I am doing really well in my new job and the opportunity was everything Allison said it would be. I am absolutely confident in the decision made and I would like to express my sincere thanks to Allison and the IDEX team for their professionalism and support throughout."

    Candidate
    Candidate
  • ​"I have worked with Ian for a good part of 2022 on a collaborative project to recruit high quality candidates for vacancies at NIG. I value the pace at which Ian works, as we both recognise that this is important within the current climate and there is no room for unnecessary delays. Ian is hungry for business, seeks to genuinely understand the role he is looking to place a candidate into, and is honest when he feels someone may not be the right fit. All qualities of a successful recruitment partner. I wouldn’t hesitate to work with Ian again on a similar project, or to recommend him to anyone else."

    Client
    Client
  • ​"Both Jayne and Lisa were fabulous, they were clear and supportive all the way through, and helped me negotiate through a very new experience. I had been in my previous company for 23 years so it was a daunting experience to look elsewhere and take that lunge. Jayne and Lisa were both knowledgeable and really considerate of how I felt through the whole process. Making it simple and as stress free as possible. I couldn't compliment them both anymore and have already recommended them to friends and colleagues as people to go to if they decide to move."

    Candidate
    Candidate
  • "​Michelle is my go-to recruiter, she delivers honest and clear advice on candidates. Her approach is one that works for us and I have been lucky to have her recruiting for my team over the past 5 years, she recruits my team and as we grow, she will continue to do so for us and the wider business. She is an absolute star and we have consistently turned down any approaches from other recruiters because her practical, professional, and personal approach is unrivaled. Also, she absolutely makes me laugh!"

    Client
    Client
  • ​"Ashlea recently placed me for a role within the Employee Benefits industry and I cannot speak highly enough of how helpful Ashlea has been throughout the process. She really took the time to understand what role would be best for me based on my experience and always acted in my best interests which was a refreshing approach in a competitive industry. From start to finish she checked in with me to keep me updated at all stages and ensured that I was fully prepared for my interview. Certainly the best I have worked with to date and would highly recommend to anyone within the Employee Benefits industry that is looking for a new role."

    Candidate
    Candidate
  • ​"The experience was very positive, never an easy decision to change roles/firm but, I was able to make informed decisions because of the support Louise showed me throughout, thanks again IDEX!"

    Candidate
    Candidate
  • "​Alex has been fantastic throughout the whole recruitment process. He has supported me at every step and was more than happy to pick up the phone and discuss any questions I had and offer his expertise on numerous occasions. He is a very experienced recruiter and this comes across in his understanding of the industry. His explanation of the role was very accurate and was exactly what I was looking for. He made sure that the role was going to be suitable for me by asking relevant questions and really listening to what was important to me and for my career. I found this a refreshing approach and I couldn't be happier with the outcome. I would highly recommend Alex for anyone looking to progress their career in financial services."

    Candidate
    Candidate
  • ​“A few months ago, we recognised the need for a Marine business development manager for the USA, recruiting and retaining producers for our business, and we set Drew the task of finding the right individual.In no time at all, Drew presented us with 7 high quality candidates, all of whom would have done justice to the role.During the process, it became clear that the position was really a 2 person role and Drew quickly adapted to the new circumstances. This did mean that one of the positions would not be quite as attractive to the candidates, but Drew quickly understood what needed to be done and in no time we had interviewed and recruited the people we needed.Drew’s work didn’t stop there, however. With all offers of employment come questions, obstacles and, inevitably with this calibre of candidate, counter offers and alternative persuasions. Drew dealt with all this for us and has now delivered 2 high quality individuals who will be committed to our business.We can’t speak highly enough of Drew.”

    Client
    Client
  • "​Alex approached me about a fantastic opportunity to further my career - I cannot recommend him strongly enough very professional and also personally caring, no hard sell - if he says he’ll call you back, he does! If you’re thinking of changing jobs, you could do a lot worse than speak to Alex."

    Candidate
    Candidate
  • "​Working with Alex has made me see the value in working with a recruiter. He not only showed me a great opportunity but also helped me understand more about the role and the company. He clearly knew his client very well and kept me updated regularly on what to expect and next steps throughout. I would not hesitate to recommend working with Alex and definitely worth at least having a conversation with him."

    Candidate
    Candidate
  • ​"Louise is extremely delivery focussed and committed to delivering a great service. Feedback from the businesses that Louise has worked with has been really positive!Louise has been very good at managing our expectations on the market and the need to focus on our offer – package, hybrid working, commitment to development & growth – and the candidate packs have been well received in the business."

    Client
    Client

    Group HR Director

  • ​"Lewis isn't your average Recruiter, he's also a great listener and perhaps even an unintentional career coach with the patience of a saint.”

    Candidate
    Candidate
  • ​ “I have had the pleasure of working and forging a healthy working relationship with Adam. I am in a rush for talent, but not for the sake of it, and it's been imperative that the candidates presented are put through a strong three stage due diligence process. Out of the four candidates presented for one role, we had offer letters to three, and one other strong candidate's salary request proved to be a deal breaker. The market Adam operates within is vicious; the war on retention of talent meant candidates rescinded on their words, despite Adam going through a vigorous validation process."

    Client
    Client

    Regional Head of Development

  • "​It has been an absolute pleasure working with Matt. From the outset, he listened attentively to my personal and professional goals and took the time to understand what I was looking to achieve in my career, my timescales and the type of company I wanted to be a part of. I was extremely conscious of maintaining confidentiality and Matt understood my concerns and was supportive, which was very important to me. He remained on hand throughout the entire process and I felt he not only had my best interests at play but gave me fantastic, impartial advice. His employee – employer matchmaking expertise is second to none and this has been evident with feedback internally. I wouldn’t work with anybody else. I am very thankful I chose Matt with my career move and wouldn’t hesitate to recommend him."

    Candidate
    Candidate

    Director

  • ​"Well first and foremost, for me, was the ease and simplicity of the whole recruitment process. To which I would again take this opportunity to thank you for. From initial direct approach and to the job offer, you have provided invaluable help & support, even when I thought I had messed up the second interview. I am struggling to find any areas that could have been improved upon. I even appreciate the joke when you called with the job offer and I’m glad that you felt we had built up a relationship where you felt comfortable in pulling my leg (it would probably be something I would have done as well)."

    Candidate
    Candidate

    Account Handler

  • ​"I would like to thank Louise for the support that she provided to me whilst seeking alternative roles in Financial Services. Louise took time to understand why my previous role had not turned out as expected, what went well and importantly what did not go so well. Time was taken to understand the key elements to any new role, focusing on my main requirements. Time was taken to understand my skills and preferences in identifying roles that would be of interest. Her availability and communication during the process was faultless. Louise knew that it was not just about the salary, but the company, its culture and remuneration was not the main objective. I would have no hesitation in recommending Louise to the many colleagues I have built up during 30 years in financial services."

    Candidate
    Candidate

    Financial Services

  • "​I have worked with Ian for a number of years now and he is my ‘go to’ person for recruitments needs from junior, entry-level, right through to leadership roles. I find him to be friendly, personable and a great communicator and is a pleasure to work with. When recruiting, it is key to me that I work with someone who communicates regularly, understands the role requirements and also the culture of the company, along with the team dynamics. This is exactly my experience of working with Ian as he consistently identifies candidates that meet the criteria. Not only does Ian understand the demands and needs of our company but he has a strong understanding of the Insurance market and the challenges posed in recent times across UK Regions and London market. All of the candidates onboarded through Ian have been retained in permanent roles with a couple being fast tracked into more senior roles which is a testament to the quality overall and the ‘fit’ of the candidates introduced."

    Client
    Client

    Global Broker

  • ​"Alison kept looking when other Recruiters stopped. In this day and age of spam recruitment messages and never ending applications the only person you need is Alison at IDEX. After spending time carefully listening to my requirements and noting down my personal circumstances she endlessly searched and never gave up until she delivered on the job I was looking for. After attempting to use many agencies on LinkedIn I'd all but given up on moving roles until Alison got involved. Now I'm in the job I've been after for years and have no need to speak to recruiters again! I cannot recommend Alison enough."

    Candidate
    Candidate

    Financial Adviser

  • ​"I would highly recommend using Alison if you are looking for a new role! She helped me find my current position and couldn’t have been more helpful. We had spoken on the phone and Alison really took the time to listen and hear me out. I felt that Alison took into consideration everything I had said and found me the perfect role. I was given interview techniques and advice and found her services invaluable. Alison checked in with me before my interview and also on my first few weeks in my new role. My current role is exactly what I had been looking for and I am grateful to Alison for finding me this position."

    Candidate
    Candidate

    Wealth Management

  • ​"Lewis first contacted me regarding a few positions he knew of which would be ideal for me. Lewis was friendly, kind, professional and very helpful. He put me forward for the interviews and helped every step of the way in the organisation and prep. He managed my offers and continued to assist and keep in touch all throughout my notice period assisting with all communication with my new company ensuring everything was OK. He was fantastic to work with and I am now starting at my new company in a much better position than I was in previously."

    Candidate
    Candidate

    Financial Services

  • ​"Whilst working with Alex, she has shown professionalism as well as a passion for not only SJL’s needs but also for the candidate’s best interests. Whilst providing quality candidates who are of relevance, she has communicated with us at every step of the process ensuring all parties are comfortable and informed. It has been a pleasure to work with IDEX and Alex and I look forward to continuing to work together in future. "

    Rob McKechnie
    Rob McKechnie

    SJL Insurance Services

  • ​"I dealt with IDEX Consulting when recruiting a new member for our support team. I was really pleased with the help and advice they provided which resulted in us securing a new member of staff. I was particularly pleased, and grateful, that IDEX listened to my requirements and responded with appropriate candidates, this made the process a lot easier. Thanks IDEX, I look forward to working with you again in the future."

    Doug Pritchard, Owner

    PFP Wealth Planning

  • ​"I contacted Jack to look at opportunities with local firms and he was fantastic exceptional from start to finish. He was proactive which is often not found with my recruitment agencies who just try and fill a job. Jack engaged me with several firms and kept close contact throughout. The icing on the cake was a good luck message on the day of my first new position. I'd highly recommend Jack to anyone seeking opportunities and also for any companies looking for suitable candidates. A little gem!”

    Financial Advisor
    Financial Advisor

    Candidate

  • ​"I have been dealing with IDEX for the last few years and they are one of the best recruitment consultancies I have ever dealt with. In what is a very competitive and cut throat industry, IDEX's professionalism shines through. My consultant immediately understands what type of staff I require, and only sends me CVs for people who can fit the role. Allied to this, they work hard to keep me informed of progress and are very personable to deal with."

    Managing Director
    Managing Director

    MPA Financial Management

  • ​"IDEX Consulting helped with my recruitment needs in finding key hires within the company. They were incredibly proactive in finding candidates and helping with the process from start to finish. The candidates were of high quality and everything is well prepared for interview with excellent feedback."

    Kevin White, Head of UK Financial Planning

    deVere Group

  • ​"Tony and team at IDEX are key contributors as part of the AFH preferred supplier network. They fully understand our business and have sourced some fantastic candidates, who have contributed to our ongoing success and growth."

    Head of HR

    AFH Wealth Management

  • ​"I have worked with Tony over several years and I really appreciate the professionalism and diligence with which he approaches every Project. He is one of the (very) few people I look to for Recruitment assistance and similarly, one of the very few I would ever refer to others "

    Executive Director & Head of Business

    St James's Place

  • ​"IDEX have worked as a supplier of the Brown Shipley Birmingham office and have successfully completed a number of key appointments for the business. I would have no hesitation in recommending IDEX as a specialist consultancy within Financial Services."

    Head of Birmingham Office

    Brown Shipley

  • ​"When the company I was working for went through a restructure this year Tony provided members of my department and myself with professional expert advice on suitable roles that could be available to us and supported many of us including me to successfully secure new roles. IDEX also provide great additional services such as organising Compliance Network Groups. If you are looking for a specialist Financial Services Recruitment Consultant, I would highly recommend Tony and his colleagues at IDEX."

    Compliance Advice Monitoring Manager

    Candidate

  • ​"Working with IDEX was one of the most pleasurable experiences I have had whilst working with recruiters! From first contact until they successfully placed me into my new role, they constantly supported me in my application and provided me insightful and genuine feedback. They went above and beyond my expectations and what I have previously experienced from other recruiters and ensured that I was prepared for interviews and provided an approachable but professional service. The service is highly recommended to anyone looking for a recruiter who genuinely cares about your application.”

    Corporate Broker
    Corporate Broker

    Candidate

  • ​"I’ve known Alex for a number of years and have always found her professional and knowledgeable. She has a huge amount of expertise in the local insurance market and, less commonly, in my specific area of business too. I’ve not known her to push opportunities for the sake of it and, as a case in point, the role she brought to me was ideal and something of genuine interest. I have now been in my current job 3 months and am thoroughly enjoying it – many thanks to Alex and IDEX. I now wouldn’t consider dealing with another recruitment firm and I would highly recommend Alex to all candidates.”

    Senior Underwriter
    Senior Underwriter

    Candidate

  • ​"IDEX have a personable yet professional approach to representing their clients and sourcing opportunities which match their skills, knowledge and experience. They communicate well at all stages of the process and have a calm yet tenacious approach. A real pleasure to work with and a company I would recommend."

    Corporate Account Manager
    Corporate Account Manager

    SSP

  • ​"I have used IDEX Consulting now for 7 years, for all my recruitment needs. Most importantly, they take time to understand the role that you are trying to fill and also to get to know their clients. Therefore, when you receive a CV, you know that the candidate should be suitable for an interview. I will, on this basis, continue to use IDEX and would not hesitate to recommend their services."

    Commercial Manager
    Commercial Manager

    SME Insurance Broker

  • "​Through IDEX, we have found the right people for the right position. They understand client requirements and the market place, which sets them apart from the opposition. IDEX have met all of my requirements and I see them as an important partner for our future development needs."

    Mike Hawkes
    Mike Hawkes, Managing Director

    Arthur J. Gallagher

  • ​"Tasker Insurance Group Limited have worked with IDEX Consulting for a number of key hires. Our business spans Lloyd's Broking, MGA and Retail Broking so it's important we work with consultants who understand the insurance intermediary sector. David Carr and his team have worked hard to understand our business model and this has enabled them to deliver quality candidates to us - a key advantage to our growing business."

    CEO
    CEO

    Tasker Partners

  • ​"IDEX have been a key partner for us as we pursue our strategy of building and developing our new “Trading” team in Birmingham. We have worked closely with the IDEX team to identify and recruit a large number of key individuals into our business. I have been impressed with the approach of the Senior IDEX team, their market knowledge and most importantly their ability to advise me of the best talent available in the current market. We have received an excellent service, cementing their strategic importance to our business"

    Lee Anderson
    Lee Anderson, Senior Partner, Head of Trading
  • ​"Ian has supported me on a number of individual & bulk recruitments, taking the time to fully understand the role & my requirements. Ian has met some difficult deadlines & is consistently dependable and highly professional. Exceptional service at all times from Ian & the team at Idex."

    Karen Rolph
    Karen Rolph

    NIG Commercial

  • ​"David and his team at IDEX have been instrumental in assisting our growth here at REG over the past 6-12 months. When I joined the business our recruitment strategy was rather archaic and costly, having discussed with David our plans I am pleased to say that he and his team not only delivered on all of our assignments at the highest level, but also in a cost efficient way where we received excellent service and market leading, diverse candidates across all hires. I could not recommend IDEX enough as a Business Partner, after all a business needs to have talent attraction at the core of their strategy"

    Paul Tasker
    Paul Tasker

    REG