Blog Img

What skills do you need as an insurance Account Executive?

Back to Blogs

Insurance provides financial protection against a wide range of risks and uncertainties. However, navigating the complex world of insurance can be challenging, which is why many individuals and businesses rely on the expertise of an insurance Account Executive.

An insurance Account Executive is a professional who works for an insurance company or broker and is responsible for managing a portfolio of clients. Their primary role is to provide advice, support, and solutions to clients to ensure they have the right coverage for their needs and their assets are protected.

“Ultimately, the role of an insurance Account Executive is to help clients manage their risks and protect their assets, whether they are a business or an individual. They play a critical role in ensuring businesses have the right insurance coverage to protect against unforeseen events and are able to recover quickly if something goes wrong.

We’re seeing an increased demand for skilled Account Executives, especially for those with good commercial knowledge and technical experience. Many clients are currently looking for professionals with strong soft skills where they’re able to offer a consultative approach, ask the right questions in the right way, and be an active listener. All of this will help those in the role to identify opportunities and influence effectively”, says Alex Callinan, Managing Consultant

Key responsibilities

Account Executives are the first port-of-call when it comes to claims, renewals and advising a client on the best policy for their lifestyle, needs and budget. They typically need to have excellent customer service and a knack for building relations. They also require extensive knowledge of the insurance landscape and how to best adapt to the needs of the client.

A key responsilbity is relationship building, this involves understanding client needs and personal circumstances, assessing their risks and insurance needs, and subsequently developing a tailored insurance solution that provides adequate coverage at a competitive price.

To achieve this, an insurance Account Executive will typically spend a significant amount of time meeting with clients, either in person or virtually, to discuss their insurance needs and provide advice and support. They will also be responsible for negotiating with insurance underwriters to secure the best possible coverage and pricing for their clients.

In addition to managing existing client relationships, they will also typically be responsible for generating new business. This involves identifying and pursuing new sales opportunities, either through referrals or by proactively reaching out to potential clients.

What do you need, to be successful?

Communication, negotiation, influencing and relationship building skills are key for this role. Account Executives need to be able to build rapport with a wide range clients and have the ability to explain complex insurance products in simple, and easily understandable language.

They must also have a deep understanding of the insurance industry, including the various products and services available, as well as the regulatory and legal frameworks that govern the profession. This knowledge and market insight enables Account Executives to provide informed and accurate advice to their clients and importantly to ensure they are compliant with all relevant regulations and requirements.

In addition to these core skills and responsibilities, those in this role must also have strong commercial acumen. This involves understanding the broader business context in which their clients operate, including their competitors, market trends, and economic factors that may impact their insurance needs.

The role of an Account Executive is certainly a rewarding one, with no day the same, it offers variation, exposure to lots of different markets and a range of career opportunities. For those who are passionate about developing new business, finding solutions to challenges and partnering with clients and businesses, this career path can be highly fulfilling and rewarding.

View our available insurance Account Executive roles. Interested in learning more? Why not chat to one of our specialist consultants who can share more information on our roles and talk to you about your options.