Our client is seeking an Account Handler to join their Church & Charity team. The ideal candidate will have a proven track record of providing excellent customer service to clients/customers as well as a passion for Charity.

Responsibilities:

• Manage a portfolio of Church & Charity policyholders, providing them with exceptional customer service and ensuring their policies are tailored to meet their specific needs
• Build and maintain strong relationships with clients, insurers, and other stakeholders in the sector
• Work closely with various insurers to provide clients with accurate and competitive quotes
• Handle policy renewals and mid-term adjustments, ensuring all necessary documentation is in place
• Keep up-to-date with changes in legislation and regulation affecting the Church & Charity sector, and provide clients with guidance on how these changes may impact their policies

Requirements:

• Excellent customer service skills, with the ability to build and maintain strong relationships with clients and stakeholders
• Strong communication and negotiation skills
• A commitment to continuing professional development and staying up-to-date with industry trends and best practices

Employee Benefits & Professional Development:

A competitive salary and benefits package, as well as opportunities for career advancement and professional development.

• Auto-enrolment pension scheme; 5% employer and 5% employee contribution of qualifying earnings
• Generous sick pay policy
• BUPA cash plan
• Death In Service benefit
• Electric Vehicle salary sacrifice scheme available

If you are a highly motivated individual with a passion for providing exceptional customer service and we want to hear from you.

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