We are currently recruiting for a Training Executive on behalf of a leading Software as a service provider to join their dedicated team responsible for training new and existing customers on their e-trading platform. This is a remote position with frequent travel to client offices across the UK. Some international travel may also be required on occasion.

You will follow a clearly defined career path that recognises personal development and your contribution to the company. You will also receive structured targets, quarterly feedback, and be eligible for an annual performance bonus and share scheme.

As a Training Executive, you will have the following responsibilities:

• Provide a mixture of online and on-site system training to our new and existing customers
• Provide consultancy to existing customers to improve their system use
• Develop training materials to coincide with system upgrades
• Design bespoke training courses to cater for individual client needs
• Host webinars to deliver functionality tips to all users
• Develop colleagues by running inductions and internal workshops where required
• Proactively manage your own workload between training sessions
• Promote best practice on the application at all times.
• This position will require nationwide travel to client sites

Requirements
The successful Training Executive will have the following attributes:

• Client focused with an ability to build relationships with customers
• Confident & eager to take responsibility
• Outstanding communication skills & patience when explaining processes to an audience with a diverse range of abilities
• Highly organised and self-motivated with a "can do" attitude
• Logical approach to providing multiple solutions to client issues
• Ability to quickly learn and adapt to functionality changes and new concepts
• Flexible approach to scheduling & delivery to accommodate last minute changes to the project
• Computer capable MS Office programs & Adobe Captivate software
• Prepared to travel to provide on-site training across the UK and occasionally overseas

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At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.