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Business Analyst

Job description

We currently have an exciting opportunity for an experience software professional to join our client who is a software specialist that delivers a global risk management solution enabling insurance organisations to produce consistent risk data insights for risk pricing and selection.

If you have an in depth knowledge of data modeling techniques and can confidently interpret and communicate customer requirements, please get in touch!

Key Accountabilities:

  • Acting as a customer proxy for the development team during the development cycle of specific products and features
  • Analysing the new requirements from our clients and translating into functional specifications for application developers
  • Evolving user stories through development reviews
  • Develop an extensive knowledge of the core products and applications
  • Support the Product Manager in aligning core customer requirements with the published productroadmap:
    • Developing mock ups
    • Creation of test plans to support user stories
    • Defining functional and technical requirements
    • Liaising with the project teams to produce estimates for any customisation requirements
  • Establish effective working relationships with the project team
  • Facilitate client workshops, identifying and clarifying requirements
  • Customer satisfaction: at all times, keeping the client at the centre of what we do and making sure that client satisfaction is maintained so that they remain a client and act as an advocate for our product


  • Working closely with marketing and operations to define and deliver the go-to-market strategy, product positioning, key benefits and target clients
  • Contributing to marketing activity such as writing content for collateral, website, blog, social media and so on
  • Attending seminars / research focus groups

Market Research & Pre-Sales:

  • Keeping abreast of changes in competitors' offerings and in client needs
  • Working with the product team to define product demos to make them slick and appropriate
  • Refining demo process flows (which vary per audience) to highlight the product as its best


  • Excellent research and analytical skills
  • In-depth knowledge of data modelling techniques
  • Ability to turn complex concepts into simple language
  • Excellent attention to detail
  • Experience of working with technical teams
  • An understanding and comprehensive knowledge of the general insurance market is highly desirable
  • Strong verbal and written communication skills
  • Understanding of the Agile methodology and experience of using JIRA/Trello is an advantage

Visit the IDEX Consulting Ltd website for further opportunities. We value diversity and always provide guidance based on merit. Please note that the information supplied may be retained for up to 3 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.