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Client Services Administrator

Job description

Are you ready to take your financial administrative career to new heights? Look no further, join my clients dynamic team, where innovation meets expertise, and embark on a journey of professional growth and success.

  • Coordinate with Independent Financial Advisors to ensure smooth administrative operations
  • Manage client documentation, including account opening, transfers, and updates, with precision and attention to detail
  • Act as a reliable point of contact for clients, addressing their inquiries and providing exceptional customer service
  • Collaborate with the compliance team to ensure adherence to regulatory guidelines and industry standards
  • Maintain accurate records, generate reports, and perform data analysis to support decision-making processes
  • Contribute to the development and implementation of streamlined administrative procedures and systems


  • Demonstrated experience in financial administration desired but not essential
  • Strong organisational skills with a keen eye for detail
  • Excellent verbal and written communication abilities
  • Proficiency in industry software and platforms, such as CRM systems and document management tools
  • A proactive approach to problem-solving and the ability to work effectively under pressure

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.