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CSD Programme Management Office Specialist, Senior Consultant

Job description

Our client's Newcastle Transformation Management Office (TMO) team sits at the heart of their Financial Services Transformation practice and is a key partner in their delivery of multi-million-pound transformation engagements for their clients. They bring together a wide range of other disciplines across their consultancy and the wider firm to deliver outcome focused transformational change for their clients.


If you have an outstanding delivery background with the right attitude and commitment needed to collaboratively on the largest and most complex transformations in the industry, we would love to hear from you.

Your key responsibilities

Client responsibilities

  • As part of programme leadership teams, deliver transformational outcomes for our clients
  • Manage multiple stakeholder communities at varying levels of experience and agenda's and be responsible for overseeing the relationship
  • Ensure client deliverables are quality focused and delivered on a timely basis
  • Ensure effective execution through various delivery methodologies
  • Utilise existing relationships to develop business opportunities
  • Endeavour to become the trusted advisor of clients - be seen in the marketplace and be recognised as a first-choice solutions provider
  • Develop people through effectively supervising, coaching, and mentoring staff
  • Conduct performance reviews and contribute to performance feedback for staff
  • Contribute to people initiatives, including recruiting, retaining and training
  • Maintain an educational program to continually develop personal skills



Skills and attributes for success

  • Team player with exceptional interpersonal skills who can build rapport with the client and prove credibility
  • Highly flexible with a willingness to 'get their hands dirty' as well as providing strategic direction and leadership
  • Bring FS knowledge, delivery leadership skills and experience to the client which they may not have access to internally
  • Excellent presentation and facilitation skills
  • Motivated and shows willingness to move career forward quickly through a variety of client interactions and assignments that will push and challenge you on a daily basis



To qualify for the role, you must have

  • Excellent understanding of the operation of key Project and Programme Controls:
  • Governance Structures and Stakeholder Management Techniques
  • Programme and Project Reporting operation
  • RAIDs Management
  • Project planning
  • Management of programme and project plans
  • Significant delivery experience with Agile exposure a must, together with the flexibility to work across delivery methodologies
  • Evidence of performing a PMO role through a full end-to-end project lifecycle for at least 2 initiatives with a budget of over 500k
  • A minimum of three years' experience of project and programme delivery
  • Direct experience of Financial Services, either in a tier one consulting organisation or large financial services organisation


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