Job description
Role Description
The Binding Authority Account Handler is a full-time hybrid role based in the London Area, United Kingdom, with flexibility for some remote work. This position involves managing a portfolio of delegated authority contracts, ensuring timely renewals, maintaining relationships with clients and underwriters, and delivering excellent customer service. Additional responsibilities include handling insurance documentation, collaborating with brokers, and ensuring compliance with industry regulations.
Key Responsibilities:
- Accurate preparation of DUA Documentation (i.e. Binding Authority Slips, Endorsements etc.)
- Lead a sub-team to ensure Technical oversight and adherence to Deadlines
- Liaising with our supporting Premium and Claims advocate Team to ensure all premiums and claims are paid on time and organising chasing where appropriate
- Preparation of Statistics, including pivoting data and generating up to date reports
- Providing advice to colleagues on scope of coverage available and assisting Clients and Underwriters with interpretation of clauses
- Collecting and analysing relevant information and assisting in preparation market submissions and presentations for new business or renewals
- Using Lloyd's systems such as DCOM, PPL, Atlas & Crystal
Qualifications
- understanding of the insurance market dynamics and core processes
- demonstrate Team leadership skills, setting deadlines and motivating staff
- Technical DUA insurance knowledge; ability to build insurance documentation, use insurance industry IT systems to deliver client service
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Our Diversity, Equity and Inclusion Mission
At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
