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Group Risk Administrator

Job description

I am currently looking for a Senior Group Risk Employee Benefits Administrator to work for this successful practice in Glasgow.
The successful candidate will be responsible for;

  • New business applications (following cases through to issue and payment) Claims
  • Day to day queries from scheme members, employers and/or HR
  • Referring any issues / technical queries to the Client Relationship Managers (CRM)
  • Requesting, checking & issuing illustrations for scheme members
  • Process and record changes to members personal details
  • Checking and issue of policy documents to scheme members
  • Processing scheme leavers and joiners
  • Issue of annual statements to scheme members
  • Upload monthly GPP premiums on product provider systems
  • Process group scheme renewals, including requesting and checking quote and aiding the CRM negotiating rates with providers and drafting recommendation reports from templates.
  • Preparation and issue of invoices to employer
  • Liaising with product providers, clients and advisers as necessary
  • Ensure that new and existing records, both computerised and manual, are kept up to date
  • Set up clients on online benefits portal
  • Manage and update online benefits portal with new joiners and member changes
  • Run monthly reports from online benefits portal
  • Assist with monitoring of divisional Aged Debt report

The Successful candidate will need to have previous experience working as a Group Risk Administrator within a Financial Service environment, either from an IFA or Provider background. You will have solid communication and articulation skills as well a high level of competency in Excel as well as strong technical skills and attention to detail is key.
Our Client is looking for a strong team player with a can-do attitude towards the daily challenges of an exceptionally busy practice who is prepared to learn and to invest time to maximise their own potential.

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