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Head of Operations

Job description

Our client is centralising their Administration teams due to a merger and are keen to bring a Head of Operations to bring together People, Processes and Target Operating Model.

Role Responsibilities:

  • Responsible for overseeing the operational activities ensuring productivity, quality and customer satisfaction are adhered to
  • Develop, improve and implement operational strategies
  • Process improvement plans to reduce costs and increase productivity
  • Manage underperformance
  • Coaching and training
  • Actively promoting the principles, decisions and requirements of the business

Experience Required:

  • Clear Communication
  • Teamwork
  • Problem Solving
  • Self-Management
  • Leading Change
  • Being results -driven
  • Learning

Please apply if you are interested in Head of operations role and have the relevant experience and can demonstrate your success.

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At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.