Our client is centralising their Administration teams due to a merger and are keen to bring a Head of Operations to bring together People, Processes and Target Operating Model.

Role Responsibilities:

• Responsible for overseeing the operational activities ensuring productivity, quality and customer satisfaction are adhered to
• Develop, improve and implement operational strategies
• Process improvement plans to reduce costs and increase productivity
• Manage underperformance
• Coaching and training
• Actively promoting the principles, decisions and requirements of the business

Experience Required:

• Clear Communication
• Teamwork
• Problem Solving
• Self-Management
• Leading Change
• Being results -driven
• Learning

Please apply if you are interested in Head of operations role and have the relevant experience and can demonstrate your success.

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