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Manager - Operational Resilience

Job description

Your key responsibilities:
The role will primarily focus on the development, delivery and assurance of resilience programmes and related disciplines. This means helping clients understand and navigate new UK and international regulatory requirements around their end-to-end business services, supporting core delivery of resilience build and assessment programmes as well as integrating and working on some of the more foundational resilience disciplines such as business continuity, crisis management and scenario testing.

Skills and attributes for success:

  • Working across a portfolio of engagements with our clients, reporting to a Senior Manager or Director, responsible for the management of resilience assessments or work-streams of a resilience transformation programme
  • Working with your team you will create high quality reports, ready for review by Senior Managers, Directors and Partners
  • You will identify opportunities to assist clients further and escalate these potential areas to the relevant Senior Manager, Director or Partner

To qualify for the role you must have:
Experience in resilience, business continuity and/or IT service continuity is essential for this role. A Big 4 background or comparable consulting experience is helpful, although you will be provided with ongoing training and support to develop your consulting skills. We therefore welcome applicants with industry experience and skills delivering transformation work streams, or remediation work.

You will have a broad background across resilience and continuity with experience in one or a number of the following areas:

  • Resilience, understanding the new regulatory requirements around business services, mapping, impact tolerance and scenario testing
  • Business Continuity assessment, design and implementation, governance framework development and the necessary processes and controls
  • Incident and crisis management policies, procedures and good practice
  • Understanding of information security and non-financial operational risk requirements and frameworks
  • Understanding of OCIR/RRP
  • Understanding of security policies and procedures, standards and controls in line with regulation and/or current standards, ISO27001
  • Understanding of data privacy, implementation of data protection / GDPR programmes to address confidentiality and security over customer, employee or patient data

Ideally, you'll also have

  • Experience in Financial Services, Government Organisations or Military
  • Strong academic record including a relevant undergraduate (Bachelors) degree
  • Resilience/Continuity related qualifications such as CBCI/AMBCI/MBCI, Master BCM, ISO22301 auditor, ISO 27001 auditor
  • Project and programme related qualifications; Prince II, Scrum, Agile (desirable)
  • Information security and/or risk related qualifications such as CRISC, CISSP, CISA or equivalents

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