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Mortgage Administrator

Job description

We are looking for an experienced Administrator to join a growing business in Nottingham.

Key Responsibilities

  • Call handling, inbound & outbound
  • Updating mortgage cases
  • Maintain client records
  • Processing client fees and raising invoices
  • Client ID checks
  • Booking and maintaining client appointments
  • Supporting Advisers pipeline

Key Skills and Experience

  • Proven experience working in the financial services industry
  • A strong ethic of client service
  • Ability to work under pressure and to prioritise work
  • Excellent communication skills both written and verbal, influencing and organisational skills
  • Ability to use judgement and reasoning to propose solutions to problems

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.