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Operations Manager

Job description

Our client is centralising their administration teams due to mergers and acquisitions and are keen to bring an Operations Manager to bring together people and processes.

Role responsibilities:

  • First line leader to ensure excellent service is provided to both clients and Advisers
  • Working environments run efficiently whilst also being a safe and motivational place to work
  • Each office is visited in person weekly to spend time with the team members
  • Ensure offices are staffed adequately
  • Identify and manage development needs of individuals
  • Manage individual performance
  • Hold development reviews
  • Develop, improve and implement operational strategies
  • Manage under performance
  • Coaching and training
  • Highlight manage trends

Experience required:

  • Similar background within a large IFA practice
  • Teamwork
  • Problem solving
  • Self-management
  • Leading change
  • Being results-driven
  • Learning and development

In return you will receive a generous salary and benefits package and the opportunity to join one of the leading consolidators in the UK.

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.