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Paraplanner Team leader

Job description

We are looking for an experienced Paraplanner Team Leader to lead and support the Paraplanners. You'll manage daily operations, drive process improvements, develop team capability, and support strategic initiatives-all while ensuring consistent, high-quality service.

What you'll do:

  • Lead, train, and develop a team of Paraplanners
  • Standardise and improve processes using tools like Xplan
  • Oversee work-flow and performance reviews
  • Deliver monthly reporting and support key projects
  • Ensure regulatory compliance and operational efficiency

Knowledge

  • Experience in the Financial Services Industry within a support function
  • Good understanding of Xplan
  • Knowledge of creating and updating processes & procedures
  • Experience in staff management, training, coaching a team


Skills & Qualifications

  • Current or previous experiences as a Paraplanner for HNW clients, preferably in an Independent firm
  • Client focused, delivering a high standard of client service
  • Proficient in MS Word/Excel

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.