About the Role:

Are you meticulous and detail-oriented with a keen eye for accuracy? Do you excel in a dynamic environment where precision and compliance are paramount? If so, an exciting opportunity awaits you to join our team as a Pension Administrator. In this role, you will be instrumental in administering corporate pension schemes, ensuring strict adherence to contracts and meeting critical deadlines.

Key Responsibilities:

• Execute pension administration tasks meticulously, maintaining strict adherence to internal protocols and company policies.
• Craft correspondence and reports with utmost precision and attention to detail.
• Efficiently manage incoming and outgoing post to facilitate seamless organisational work-flows.
• Collaborate closely with consultants/account managers, providing essential documentation to support their duties.
• Ensure prompt processing of client work within designated timelines, effectively prioritising tasks to uphold service level agreements.
• Provide valuable support to team members as needed and assist the Team Leader in their duties.
• Address non-standard client/member queries with professionalism and efficiency.
• Assume day-to-day client responsibilities under guidance, ensuring fulfillment of client expectations and contractual obligations.
• Conduct thorough peer reviews of own work as necessary to uphold quality standards.
• Complete assigned tasks promptly, maintaining compliance with internal and external deadlines.

Qualifications:

• Ideally progressing with PMI (Pensions Management Institute) accreditation or willing to pursue certification.
• Experience in administering defined benefit/defined contribution pension schemes.

Knowledge, Experience, and Skills:

• Possess an analytical mindset with a logical approach to problem-solving.
• Demonstrate proficiency in processing, collecting, and inputting data accurately.
• Excellent prioritisation skills to effectively manage workload and meet deadlines consistently.
• Strong communication skills, both verbal and written, with the ability to respond to inquiries promptly and professionally.
• Collaborative interpersonal skills, enabling effective teamwork within a diverse environment.
• Proficiency in Microsoft Office suite and other relevant software applications.
• Understanding of professional ethics and standards as established by the PMI.
• Effective time management skills to ensure efficient task completion.

General Management Responsibilities:

• Maintain compliance with all Corporate Policies & Procedures (CPPs).
• Stay informed about current regulatory and legal obligations within the function.
• Report any suspected breaches to the line manager promptly upon discovery.

Join Us:

If you're ready to advance your career and contribute your expertise to our team, we invite you to apply for the position of Pension Administrator. This role offers a supportive environment where your dedication and skills will be valued. Don't miss this opportunity to join us and make a meaningful impact!

*Please note: This job description serves as a guideline and may not encompass all responsibilities. Duties may evolve in response to business needs.*

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.