**The Culture**

Our ethos revolves around fostering fulfilling and enriching careers for all our team members. What sets us apart from competitors is our unwavering commitment to balancing responsibility with freedom and flexibility. This equilibrium, coupled with our collaborative approach, enables us to deliver our best work consistently.

Our priority lies in the well-being of our staff, driven by a commercial objective - to deliver exceptional service profitably. By staying true to this goal, we ensure the optimal outcomes for pension scheme members, trustees, and employers alike.

**About the Business**

We are a pensions 'Software as a Service (SaaS)' provider with a unique proposition. From Administration to Asset Liability Management, our solutions cater to diverse needs within the pension landscape.

Initially conceived to serve our Group's needs, we've since broadened our focus to the external market, boasting an impressive roster of blue-chip clients. Our modern, streamlined solutions are designed to meet present-day demands without the constraints of legacy systems.

Our innovative service model has fueled exponential growth, positioning us as a leading fintech business. Joining our team offers the chance to thrive in an environment that presents challenging yet rewarding opportunities.

**About You**

This role offers the chance to carve out a distinct and successful career path within an acclaimed and expanding organisation.

We seek candidates with a pensions administration background keen on venturing beyond conventional roles. As an experienced administrator, you'll contribute to configuring and optimising software usage for administration purposes. You should excel in problem-solving, possess strong organisational skills, remain composed under pressure, and communicate effectively.

Thriving in a dynamic environment where personal and professional growth intersect, you're meticulous, driven by quality, and adept at fostering relationships internally and externally.

**Responsibilities & Criteria**

In this role, you'll oversee the administration facets of defined benefit and defined contribution pension schemes for our software. Responsibilities include system benefit coding, calculation testing, drafting benefit specifications, and facilitating client training.

Collaborating with the team, you'll drive operational efficiency through best practices, automation, and system enhancements. Your role extends to serving as a primary client contact, guiding them through scheme installations, and addressing administrative inquiries.

**Key Criteria**

Extensive technical knowledge in pensions, with experience in Defined Benefit and Defined Contribution pension administration.

• Profound understanding of UK pensions legislation, regulation, and codes of practice
• Versatility across various administration platforms
• Certification from the Pension Management Institute or equivalent
• Exceptional communication skills, both written and verbal, with a knack for conveying complex issues effectively
• Ability to thrive in a fast-paced environment, delivering excellence in client service and achieving objectives consistently
• Experience in assisting with scheme implementations, including client interface, benefit setup, and calculation testing

In summary, as a Pension Systems Consultant, you'll play a pivotal role in shaping and optimising pension administration processes, ensuring seamless operations and client satisfaction.

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.