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Senior Operations Manager

Job description

I am currently recruiting for a Senior Operations Manager role to work at a Lloyds syndicate:

You must have Lloyds market experience and the following experience:

  • Excellent stakeholder management, communication, and leadership skills
  • Demonstrable experience of building and leading highly engaged Operations teams
  • Excellent coaching, mentoring and facilitation skills
    Demonstrable experience and understanding of process Improvement initiatives using standard change management and process improvement methodologies (such as lean)
  • Strong communication (written and verbal), influencing, negotiating, listening and people skills to effectively
  • Ability to think strategically
  • Ability to navigate the organisation, working collaboratively with other business functions
  • Develop/maintain productive internal and external relationships
  • Ability to make sound decisions and recommendations with appropriate decision basis
  • Provides new ideas for improving operational efficiency's with a strong understanding of process improvement
  • Consistently meeting customer expectations
  • Reflects a high level of ownership in completing all tasks while working independently as well as in a team environment
  • Must be well organised, delivery focused and able to use their own initiative
  • Demonstrated ability to build strong relationships with diverse groups of people at all levels
  • A strong aptitude for gaining stakeholder support and communicating effectively with Senior Leaders
  • Successfully collaborated within team and throughout the organisation to bring desired results
  • Proven you can navigate the organisation to ensure issues are resolved appropriately
  • Consistently seek out market insight and use knowledge to assist in the process improvements for all Business functions
  • Be a strategic / creative thinker and decision maker
  • Have excellent stakeholder management, communication, and leadership skills
  • Be an excellent coach with strong mentoring and facilitation skills
  • Demonstrate operational skills necessary to deliver established business plans
  • Be highly organised, delivery focused and work under your own initiative
  • Hold the ability to navigate a matrix organisation, working collaboratively with other Business functions

Please call Sarah Brown on 07557783050 OR email

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