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T&C Manager

Job description

The Training and Competence Manager is responsible for overseeing and supervising the advisers within the firm, with a particular focus on monitoring and training new advisers to the firm.

Reporting to the Head of Compliance and working alongside the Compliance Manager you will be working positively with advisers to ensure the efficient implementation the FCA's Training and Competence requirements. This will include building personalised training plans for new and existing advisers within the firm, conducting observations and 1-1 meetings while maintaining the highest standard of record keeping in line with the firm's T&C plan.

This varied and challenging role is ideal for experienced T&C supervisors who are looking to join a young, dynamic and growing business at an early stage in it's development. As well as experience in investment and retirement planning, you are likely to be well qualified (ideally to Chartered status or working towards). Some knowledge and experience of working with Mortgage and Final Salary Pension advice would be beneficial too.


The T&C Manager will occupy an important position within the firm and will need to be highly conscientious and responsible. They will play a key part in ensuring that our advice is of the highest quality and is delivered by well-trained advisers to clients that are delighted with the end product. They will also be central in identifying and remedying and issues arising with our processes.


The ability to build positive relationships with staff, particularly advisers, is essential. The T&C Manager will be the first port of call for Technical and Compliance queries from the advisers and it important that the T&C Manager can use these positive relationships to ensure staff are willing and able to ask for help where required.

Qualifications and Education Requirements


Level 4 Financial Advice qualification essential.
It is expected that the T&C Manager will currently be, or is willing to work towards, a Level 6 financial advice qualification.
A Mortgage, Pension Transfer, Securities and Discretionary qualification would be desirable.

Preferred Skills


Client focused
Highly conscientious and diligent
Technically minded
Can impart knowledge to others well
Keeps things simple
Excellent verbal and written communication skills
Great at building positive relationships
Pragmatic and practical
Good at analysing data

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