General Insurance newsletter Friday 21st November 2025

Insurance News

Sustainable ways to grow your business: learn how IDEX can help - IDEX Consulting facilitated the acquisition of Morton Insurance Brokers by Specialist Risk Group, ensuring a seamless transition for clients and employees. As well as enabling Morton’s founder, Adrian Morton, to plan for retirement IDEX enabled the firm's expansion, supporting long term sustainable growth. (IDEX Consulting news, 'Sustainable ways to grow your business: learn how IDEX can help')
Which AI solutions work for you? - Platforms like InsurGPT, Eigen Technologies, and Guidewire are totally reshaping the insurance industry. Are you maximising your team’s efficiency? Find out which cutting-edge AI insurance tech you should be implementing to boost productivity and stay competitive. (IDEX Consulting news, 'Which AI solutions work for you?')
How will a bespoke regulation will impact MGAs? - With 68% of brokers demanding bespoke MGA regulation and the market hitting $109 billion in premiums, change is coming. IDEX examines how new frameworks will reshape operations, partnerships, and compliance, and what MGAs must do now to prepare for transformation. (IDEX Consulting news, 'How will a bespoke regulation will impact MGAs?')
Does your compensation reflect your true value? - Access the IDEX Salary Calculator to access the latest salary data for your role. Our free tool provides precise industry benchmarks for your role, equipping you with accurate data to confidently negotiate a pay increase or evaluate your current earning potential. (IDEX Consulting news, 'Does your compensation reflect your true value?')
The Swedish Club has announced a 5% general increase for Protection & Indemnity (P&I) and Freight, Demurrage & Defence (FD&D) for the 2026/27 policy year, aiming to maintain pricing adequacy and financial resilience amid elevated claim costs, while continuing investments in digital solutions and global reach to support members with long-term sustainability. (Josh Recamara, 21/11/2025, Insurance Business, 'Swedish Club sets 5% general increase for 2026/27')
The London insurance market, according to the latest insights from the London Market Group (LMG), is driving the global clean energy transition by leveraging its expertise and scale to support innovation, attract capital, and mitigate risks for large energy projects; LMG projects premiums for environmentally focused products to triple in five years, with initiatives including credit and political risk insurance, carbon-delivery insurance, and tailored solutions for renewable energy and carbon capture projects. (Kenneth Araullo, 20/11/2025, Insurance Business, 'London insurance market emerges as key driver in global clean energy shift')
OAK Global has received approval from Lloyd’s to begin underwriting through its new Syndicate 1440 starting January 1, 2026, focusing on property and specialty retrocession, supported by diverse long-term investors and led by chief underwriting officer Roland Morse. (Jonalyn Cueto, 20/11/2025, Insurance Business, 'OAK Enterprise cleared to begin underwriting at Lloyd's')
The Chartered Insurance Institute (CII) urges UK insurance brokers to enhance professionalism, adapt to regulatory reforms, address talent shortages, and leverage tools like its professional map to maintain ethical standards, skills, and trust amidst market changes. (Bryony Garlick, 19/11/2025, Insurance Business, 'A business-critical issue for UK insurance brokers')
Tokio Marine reported steady H1 2025 earnings driven by strong domestic performance, reduced catastrophe losses, and rate increases in Japan P&C, while revising its full-year outlook upward for adjusted net income and share buybacks. (Kenneth Araullo, 19/11/2025, Insurance Business, 'Tokio Marine reports steady H1 earnings, updates full-year outlook')
Markel Insurance has partnered with Greenhouse Specialty Insurance Services to launch a technology-driven environmental insurance program, combining Markel's expertise in environmental casualty insurance with Greenhouse's innovative underwriting platform and selective distribution model to address complex environmental risks and support sustainable growth. (Josh Recamara, 21/11/2025, Insurance Business, 'Markel partners with Greenhouse Specialty to launch environmental insurance program')
Lumara Insurance has launched in the UK as a new MGA, founded by industry veterans David Aslin and Mark Greig, offering relationship-driven commercial combined and motor trade coverage for SMEs and mid-market firms, with a focus on bespoke underwriting, quick decision-making, and a blend of human expertise and digital efficiency. (Josh Recamara, 21/11/2025, Insurance Business, 'Lumara Insurance launches with human-led underwriting approach')

MS Amlin reported a lower H1 2025 profit of £47 million, down from £87 million in H1 2024, due to significant losses from California wildfires. Despite this, the company saw improved net premiums written and earned, disciplined underwriting, and effective cost management, maintaining a positive full-year outlook with projected net income of £189 million. (Kenneth Araullo, 19/11/2025, Insurance Business, 'MS Amlin posts lower H1 profit as wildfires drive losses')
Ardonagh Advisory has rebranded as Everywhen, uniting over 35 UK broking and insurance advisory businesses, including Towergate and Ethos Broking, under a single identity. The rebrand reflects the group's shift toward an integrated advisory model, enhancing efficiency and access to expertise while maintaining local market responsiveness. (Josh Recamara, 19/11/2025, Insurance Business, 'Ardonagh Advisory rebrands as Everywhen')
Century Underwriting has signed a long-term capacity partnership with Antares Insurance, effective Dec. 1, enabling the MGA to scale and diversify its commercial motor and specialty portfolio. The deal supports underwriting expansion, product development, and growth, while reinforcing stability and capacity for brokers and policyholders amid market volatility. (Josh Recamara, 19/11/2025, Insurance Business, 'Century Underwriting signs long-term capacity deal with Antares')
Tokio Marine Kiln (TMK) is evolving its cyber insurance approach, shifting from indemnity-focused policies to proactive cyber resilience partnerships. Through its "Cyber Ctrl" suite, TMK offers daily network scans and real-time alerts, addressing rising threats like supply chain vulnerabilities and AI-enhanced social engineering. Head of cyber Laila Khudairi emphasizes the importance of collaboration to reduce exposures and enhance client defenses. (Bryony Garlick, 18/11/2025, Insurance Business, 'Cyber risk enters new era: supply chain threats and AI sharpen the test for cyber insurers')
The International Underwriting Association (IUA) predicts that the London Market will face emerging threats in 2026, including cross-class risks like cyber threats, AI, climate change, and intangible assets. Regulatory scrutiny will intensify with new stress tests, climate risk governance, and captive insurance regimes. Despite challenges, the IUA emphasises innovation, cross-class solutions, and technology-driven underwriting as key to market leadership. (Josh Recamara, 18/11/2025, Insurance Business, 'London market faces emerging threats in 2026, IUA predicts')
The London Market faces growing competition from the US as advancements in AI, digital infrastructure, and productivity gains position America as a potential global insurance hub. While London retains strengths in expertise and global risk handling, the UK’s slower productivity growth and uneven tech adoption pose challenges. The US benefits from faster innovation, deeper capital markets, and a talent pool driving AI and digital transformation, creating a strategic advantage in the evolving insurance landscape. (Stephen Owens, 17/11/2025, Insurance Business, 'Could the US dethrone the London market?')
The Association of British Insurers (ABI) reported a record £1.16 billion in fraudulent general insurance claims detected in 2024, a 2% increase from the previous year. Motor insurance scams accounted for £576 million, while property fraud reached £189 million. Insurers also blocked 684,800 fraudulent applications, reflecting rising concerns about sophisticated fraud. Industry efforts, including Aviva and Allianz's fraud prevention initiatives and the Insurance Fraud Bureau's "Connected to Protect" roadmap, aim to combat this growing challenge. (Kenneth Araullo, 17/11/2025, Insurance Business, 'Insurance fraud in UK climbs to record £1.16 billion – ABI')
HDI Global reported a 6% increase in insurance revenue for the first nine months of 2025, reaching €7.6 billion, driven by new business and inflation-related pricing adjustments. Earnings before interest and tax (EBIT) rose 15% to €551 million, with a combined ratio of 91.6%. CEO Dr. Edgar Puls highlighted the company's client-focused approach and technical expertise as key to its strong performance, contributing to parent company Talanx's improved outlook and record earnings. (Kenneth Araullo, 17/11/2025, Insurance Business, 'HDI Global sees revenue, profit rise on new business and pricing gains')

Moves

Pension Insurance Corporation (PIC) has appointed CFO Dom Veney as interim CEO, effective December 31, following Tracy Blackwell's retirement after a decade as CEO; Veney, who joined PIC in 2018 as Chief Actuary and became CFO in 2021, brings nearly 30 years of UK life insurance experience, including leadership at PwC, as the company prepares for its acquisition by Athora Holding in early 2026, pending regulatory approval. (Kenneth Araullo, 20/11/2025, Insurance Business, 'PIC names Dom Veney interim CEO as longtime leader Tracy Blackwell retires')
Crawford & Company has bolstered its renewable energy practice with three key appointments: Abid Sayeed, former Offshore Wind Asset Integrity Lead at RWE Renewables UK; Joe Norton Mead, ex-General Manager at Windtechs; and William Entwistle, previously a Renewables and Hydrogen Engineer at SSE. These hires enhance Crawford’s expertise in wind, solar, hydrogen, and battery storage, supporting the global energy transition with advanced risk advisory and loss adjusting services. (Jonalyn Cuteo, 20/11/2025, Insurance Business, 'New specialists join Crawford's renewables line-up')
Marsh has appointed James Addington-Smith as CEO of Marsh UK, effective early 2026, succeeding Chris Lay, who is retiring after over 40 years with the firm. Addington-Smith, currently President of Marsh Asia, brings extensive leadership experience, including roles as Marine Leader in Asia and Specialty Leader, and will oversee Marsh UK’s commercial strategy, risk consulting, and specialty broking solutions. (Kenneth Araullo, 19/11/2025, Insurance Business, 'Marsh names James Addington-Smith CEO of UK operations')
Rokstone has launched a dedicated cyber insurance division, appointing Debbie Hobbs -an experienced leader with two decades in legal, claims, and underwriting roles, including positions at DWF, Clyde & Co, Miller, and Ryan Specialty Group—to lead the unit starting in 2026, focusing on traditional and emerging risks like AI and supply chain vulnerabilities, aligning with the growing global cyber insurance market. (Kenneth Araullo, 19/11/2025, Insurance Business, 'Rokstone taps Debbie Hobbs to lead new cyber insurance unit')
Kingfisher Insurance has appointed Richard Miller as Head of Private Client and Specialist Motor Trade, leveraging his 20+ years of experience, including leadership roles at Ardonagh Advisory and Clegg Gifford & Co., to enhance specialist product offerings, explore new market opportunities, and uphold high service standards, aligning with the company’s growth ambitions for 2026. (Josh Recamara, 21/11/2025, Insurance Business, 'Insurance moves: Aviva, Kingfisher Insurance, Tokio Marine Kiln and the IFB')
Tokio Marine Kiln has appointed Adele Beresford as an Underwriter in its life sciences team. Beresford, joining from CNA Hardy with financial lines underwriting experience, will enhance TMK’s capacity to deliver tailored solutions for start-ups and established life sciences companies, addressing the increasing demand for specialist expertise in innovative and high-risk sectors. (Josh Recamara, 21/11/2025, Insurance Business, 'Insurance moves: Aviva, Kingfisher Insurance, Tokio Marine Kiln and the IFB')
Aviva has appointed Rachel Purchase, currently Director of Data and Analytics at Admiral, as Chief Underwriting Officer for direct line retail. In this newly created role, part of the leadership team for the combined Aviva and Direct Line UK personal lines business, Purchase will oversee pricing and underwriting for the Direct Line, Churchill, and Privilege brands. (Josh Recamara, 21/11/2025, Insurance Business, 'Insurance moves: Aviva, Kingfisher Insurance, Tokio Marine Kiln and the IFB')
Scott Clayton, Head of Claims Fraud at Zurich, has been appointed Chair of the Insurance Fraud Bureau (IFB), effective Jan. 1, 2026. Succeeding Karl Helgesen of Intact Insurance, Clayton will lead the delivery of the IFB’s five-year “Connected to Protect” strategy, emphasising enhanced intelligence-sharing, fraud prevention, and industry collaboration. (Josh Recamara, 21/11/2025, Insurance Business, 'Insurance moves: Aviva, Kingfisher Insurance, Tokio Marine Kiln and the IFB')
Hampden Risk Partners' Syndicate 2689 at Lloyd's has announced leadership changes, appointing Giancarlo D'Alessandro, currently Head of Portfolio Underwriting, as Active Underwriter, and Leah Rose, previously General Counsel and Claims Director, as Syndicate CEO, subject to regulatory approval. These appointments support the syndicate's continued focus on its profitable follow-only strategy, emphasising underwriting discipline and specialist market expertise. (Josh Recamara, 19/11/2025, Insurance Business, 'Hampden Risk Partners strengthens leadership')
Markel Insurance has launched a construction and engineering practice within its international division, offering Construction All Risks (CAR) and Erection All Risks (EAR) products globally. Led by Anna Woolley, the practice focuses on projects across sectors like retail, healthcare, and energy, with coverage limits up to $50 million. The team includes Keely Madden as Head of EAR and Simon Marshall as an Engineer, emphasising innovation and risk management in a competitive market. (Kenneth Araullo, 18/11/2025, Insurance Business, 'Markel launches construction & engineering practice')
Augmented UW Ltd., a tech-powered MGA specialising in the smart-follow insurance sector, has appointed Luke Overall as Head of Underwriting. With over 15 years of experience at Atrium, Beazley, and CFC, Overall brings expertise in property, terrorism, cyber, and liability, focusing on binder-driven portfolios and strategic partnerships. He will lead Augmented’s underwriting team, driving its technology-enhanced strategy and supporting brokers in creating data-led panels that align capacity with risk. (Josh Recamara, 18/11/2025, Insurance Business, 'Insurance moves: Augmented, Send')
Send Technology Solutions has appointed Daniel Pass as Chief Technology Officer to advance the functionality and scalability of its insurance platform. Pass brings extensive experience from his previous role as CTO at challenger bank Perenna and senior technical positions at Betfred, where he specialised in large-scale systems architecture and platform development. (Josh Recamara, 18/11/2025, Insurance Business, 'Insurance moves: Augmented, Send')
John Neal, former Lloyd's of London Chief, has withdrawn from his role as AIG's incoming President just two weeks before his scheduled start, citing personal circumstances. Neal's departure disrupts AIG's leadership transition and transformation plans under CEO Peter Zaffino, leaving a critical gap in its global general insurance operations. (Josh Recamara, 17/11/2025, Insurance Business, 'AIG's incoming president John Neal withdraws')