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Looking to grow or exit your business?

Our mergers and acquisitions experience of 100 combined years means our specialists have strong UK and international connections with owners, CEOs and Managing Directors looking to acquire or exit their business. We offer a range of impartial solutions which we tailor to your objectives to ensure the best outcome for you.

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OUR M&A EXPERTISE

With an established network of over 40,000 UK and international businesses and over 100 combined years of Mergers and Acquisitions experience, we provide impartial best-in-class M&A solutions. Over the past couple of years our specialists have introduced our clients to over £750 million GWP of opportunity and added over £100 million of value to firms. Whether you’re looking to grow through acquisition or planning an exit, our specialists know the market inside out.

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750m

GWP of opportunity introduced to clients

100m

of value added to UK and international companies

1000s

of businesses in our network

100+

combined years of M&A experience

OUR M&A PARTNERS

Our strong network of over 40,000 businesses across the UK, Europe, US and Middle East means we have established, trustworthy relationships with Managing Directors, CEOs and Private Equity firms, often looking to acquire or sell. We’re proud of the reputation we’ve built and how firms return to us again and again for help with their business growth.

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MATCHING YOU TO THE RIGHT BUSINESS

  • 01

    ANALYSIS

    Our specialists conduct a detailed analysis and assessment of your business, including a financial valuation and growth trajectory. This helps to identify areas of opportunity and investment.

  • 02

    STRATEGY

    Once we understand how your business works and what your long-term goals are, we compile a detailed strategy. This includes set milestones with timescales and clear expectations.

  • 03

    MARKETING

    A detailed marketing strategy is crafted to effectively differentiate your business to potential buyers. We also introduce clients to tax, accounting and legal specialists for guidance.

  • 04

    OPTIONS

    We establish a panel of suitable businesses with mutually aligned values and cultures. Essential background information and data is provided to help clients select their preferred options.

  • 05

    FEEDBACK

    Dedicated support is provided to help our clients carefully assess options. Our specialists then work with clients to progress next steps and secure any offers from compatible businesses.

  • 06

    SUPPORT

    IDEX provide dedicated support throughout the process, offering guidance on all due diligence. We ensure issues are dealt with promptly, acting as an intermediary until contracts are signed.

"​Graeme was fantastic! I felt he really listened to me, was proactive and super helpful. He made sure that I understood that his support did not just end once I got the job, but that I could reach out to him at any time if I felt I needed to. I have already recommended him to a number of people I know and will continue to do so!"

Graeme Winn, Managing Consultant, Financial Services

Graeme Winn, Managing Consultant, Financial Services

​“My experience with Charlotte has been truly exceptional. From start to finish, she was consistently supportive, proactive, and genuinely invested in my success. Her positive attitude and approachable nature made the entire process smooth and reassuring. It never felt like just a job to her—she truly had my best interests at heart and went above and beyond to ensure I had everything I needed and felt confident every step of the way.”

Charlotte Flaherty, Senior Consulting, Financial Services

Charlotte Flaherty, Senior Consulting, Financial Services

​“Drew seems to know everyone. We have been very impressed with the candidates he introduces, and we have made hires as well. We have just made a replacement hire with a candidate Drew introduced. Drew not only identifies candidates but he qualifies them based on our unique needs, filters and presents them in such a way that is a huge time saver, in addition to finding folks we would never have reached. Through his activities sourcing yacht candidates for us and others, he identifies personal lines high net worth experts as well. As I mentioned, doing this for so long I was sure that I already knew everyone…how wrong I was. I highly recommend a call to Drew.”

Drew Crawford, Business Director, General Insurance

Drew Crawford, Business Director, General Insurance

​“You have been an invaluable partner to us in sourcing talent. Your proactive approach has greatly contributed to our success in filling recent vacancies by consistently delivering quality candidates who’s skills and experience align very well with our needs. Your efficiency and professionalism have made our recruitment process a lot smoother and I would highly recommend your services to any organisation seeking a reliable recruitment partner.”

Michelle Paish, Business Manager, General Insurance

Michelle Paish, Business Manager, General Insurance

​“IDEX continue to demonstrate their skill in sourcing and introducing high quality broking businesses that are aligned strategically and culturally with Clear. Buyers and sellers interests are fully understood and well managed throughout the process, leading to very successful outcomes for all parties” says Paul Beck, M&A Director, Clear Insurance Management.

Colin McKenna, M&A Specialist

Colin McKenna, M&A Specialist

​“IDEX has been an absolute pleasure to work with; specifically Dan Griffiths. They listen to our needs and search for quality candidates whose experience align with our open roles. They are responsive and provide frequent follow ups on open items. Great customer service all around. I would highly recommend using IDEX to any organization who needs assistance with staffing.”

Dan Griffiths, Business Manager General Insurance

Dan Griffiths, Business Manager General Insurance

​“Meena was exceptional throughout the entire process and made the move go very smoothly. She provided excellent advice and assistance throughout.”

Meena Bahanda, Business Director and Head of Legal recruitment for Scotland

Meena Bahanda, Business Director and Head of Legal recruitment for Scotland

"​From the moment you meet Alison she makes you feel at ease, and she really took time to listen to the types of roles I was interested in. Alison asked me a range of questions to get to know me, my strengths and my ambitions and then very quickly managed to short list a range of roles that all very much fit the profile I was looking for. Alison kept in touch with me during the end to end recruitment process, offering help, support and encouragement and I am really delighted to have found the perfect role for me as a result! If you are looking for a recruitment partner I would not hesitate to recommend Alison for either search and selection or recruitment partnership. A very enjoyable experience from start to finish as a candidate and a really nice person to be connected with too. 5 stars and a huge thank you Alison!”

Alison MacMillan, Executive Director Financial Services

Alison MacMillan, Executive Director Financial Services

​“I just want to say thanks so much again for your help. I know you were just doing your job, but this is literally a life changing opportunity for me. This has opened doors for me to provide more for my family. From the bottom of my heart, I truly appreciate you and everything you’ve done.”

Drew Crawford, Business Director Marine/Transportation

Drew Crawford, Business Director Marine/Transportation

​“I found Lisa friendly, attentive and very efficient. She kept me in the loop every step of the way, from client overview to interview and onboarding assistance. I would wholeheartedly recommend getting in contact with her if you are looking for a job change!”

Lisa Williams, Client Delivery Manager General Insurance

Lisa Williams, Client Delivery Manager General Insurance

​“I would like to provide a special thanks to Allison who supported the development of my career and found me a fantastic opportunity. Her communication was excellent and having spent 3 weeks in my new position, I am very pleased I engaged with her in securing this position. Having such a great experience with Allison, I will highly recommend your services to anyone in the industry who is looking for a new role”

Allison Marshall, Client Partnership Director General Insurance

Allison Marshall, Client Partnership Director General Insurance

​"Meena was absolutely excellent! Hopefully I don't have any need to use her services anytime soon, but if I did, I would contact her in a heartbeat. I would definitely recommend Meena to any friends or family who are looking to change jobs. She kept in touch regularly and provided me with plenty of advice before interviews.Meena is extremely efficient and supportive. She listened to my views on what kind of role/firm I was looking for. She organised 5+ interviews so quickly. She caught up with me after each interview and kept in touch during the periods where I was waiting to hear from the employers. Even if there was no update, Meena kept in touch to let me know she was chasing for responses.Before starting my new job, Meena kept in contact to make sure the whole onboarding process went smoothly and she checked in even after I started to make sure all was okay. Highly recommend. Thanks Meena!”

Meena Bahanda, Business Director and Head of Legal recruitment for Scotland

Meena Bahanda, Business Director and Head of Legal recruitment for Scotland

​“Meena is a first class consultant who gets to know what the client wants and matches them with the perfect job. I have recommended Meena to many colleagues over the years and will continue to do so. She has been fantastic and I wouldn’t trust another consultant as much as I trust Meena to find the correct role.”

Meena Bahanda, Business Director and Head of Legal recruitment for Scotland

Meena Bahanda, Business Director and Head of Legal recruitment for Scotland

“I couldn't recommend Ashlea enough, from the start of the recruitment process to the end she has been amazing. She is not only professional but very personable and makes what can be a daunting decision much easier.I really don't know how Ashlea has the time to offer such a personalised experience, throughout the process I felt I was the only person she was looking after. Even when I had accepted the role she was still in contact to ensure everything went smoothly, she is really by your side from start to finish to ensure the decision you make is what is best for you.Can't thank Ashlea enough, she is a true expert in her field, and is a pleasure to deal with.”

Ashlea Walton, Client Director Financial Services

Ashlea Walton, Client Director Financial Services

"I cannot rate Ashlea highly enough and would definitely recommend her to anyone thinking about their career options. Her knowledge of the employee benefits industry, being able to match candidates to the needs of her clients, and her ability to understand what you are looking for is second to none. The support I received from Ashlea during the interview and recruitment process was fantastic, I honestly felt like I was the only candidate that she was dealing with and nothing was too much trouble for her”

Ashlea Walton, Client Director Financial Services

Ashlea Walton, Client Director Financial Services

​“From the minute I started to look into the next step of my career, Ashlea has been fab in terms of listening to what I wanted to explore, was very supportive and created opportunities for me. She has helped me gain my preferred role. Throughout the process, Ashlea kept me updated and always responded quickly. She was open with all the feedback and is very passionate about helping her candidates. Also, ensuring a good client/ candidate match. She’s definitely a recruiter who is on your side!”

Ashlea Walton, Client Director Financial Services

Ashlea Walton, Client Director Financial Services

​“Ashlea provided me with the most support in identifying, preparing for and transitioning to a new role, I have ever had. I would always recommend Ashlea to anyone looking for a new role”

Ashlea Walton, Client Director Financial Services

Ashlea Walton, Client Director Financial Services

​“Ashlea has amazing knowledge and insight of the employee benefits industry. Ashlea provides practical and realistic advice and is extremely proactive in the way she works. Throughout the whole process Ashlea was reassuring, had my best interests at heart and looked after me as a candidate, more than I have ever experienced with other recruiters”

Ashlea Walton, Client Director Financial Services

Ashlea Walton, Client Director Financial Services

​“Thank you for all your help, Louise! Must say I’m very impressed with you and the way you have been so on the ball and efficient. I have registered with a few recruitment services and not one of them got back to me after my initial contact, but you have been amazing!”

Louise Bibb, Regional Manager Financial Services

Louise Bibb, Regional Manager Financial Services

​“Lynn was amazing and had me set up with interviews within a day or two. I wouldn’t have managed this myself and I am so very grateful for all of her help and support during this process.”

Lynn Wilson, Senior Consultant Financial Services

Lynn Wilson, Senior Consultant Financial Services

​“Alex was amazing from the get-go, she was really friendly and helpful and managed to secure me a few offers - all different, which was good as it gave me options. In the end, I went to Verlingue who have been great so far. I would highly recommend any of my friends to speak to Alex in the future, she was just amazing from start to finish and even took the time to see how I was settling in. Thanks again Alex."

Alex Callinan, Managing Consultant General Insurance

Alex Callinan, Managing Consultant General Insurance

​"Rhys is highly knowledgeable about the legal industry and goes the extra mile to ensure both the candidate and employer are the right fit. At all stages of the recruitment process, Rhys set himself aside from other recruiters through his great communication skills, connections with firms, and hard work. These qualities are highly appreciated in what can be a stressful time for the candidate. I highly recommend other legal professionals to use Rhys when they want to find a job, either inside or outside of London."

Rhys Elliott, Senior Consultant Legal Private Practice

Rhys Elliott, Senior Consultant Legal Private Practice

"​Ashlea spent three years trying to contact me - that is tenacity!! It paid off because when I was ready to leave my job her name was very familiar to me, so I was happy to have a chat. She does her homework and does not try to fit a round circle into a square hole. She actually takes time and care in selecting the right candidates for the roles she has and therefore both parties are happy with the outcome. She was incredibly professional and responsive making sure that the interview and enrolment process was moving forwards quickly. She builds rapport easily and consequently, I find her very easy to talk to. Would highly recommend. Thank you Ashlea - I am happy to be working again!"

Ashlea Walton, Client Director Financial Services

Ashlea Walton, Client Director Financial Services

​"Rhys has a thorough understanding of the legal market and provided invaluable assistance during my job search. I really enjoyed working with Rhys and would highly recommend him to anyone looking for a new legal role.”

Rhys Elliott, Senior Consultant Legal Private Practice

Rhys Elliott, Senior Consultant Legal Private Practice

​“As a need arose within Piiq Risk Partners to appoint an Aviation Broker in Chicago, we instructed Drew to help us find a suitable individual who would not just suit the role specification, but would fit into the culture within our business.We found Drew to be highly professional, he knew his market very well, despite being based in the UK. He identified a number of impressive candidates and we have since made an appointment on an individual who ticked all the boxes.”Kevin Wagner, Partner, Piiq Risk Partners

Drew Crawford, Business Director Marine/Transportation

Drew Crawford, Business Director Marine/Transportation

​"I am pleased to be able to say Ashlea sourced, recommended and ultimately helped me to secure a superb position last year. She works extremely hard for her candidates and is in constant contact throughout the whole process.Subsequently she has continued to help us with new and vacant positions, counselling on the market and best approach for success.I have no hesitation in recommending Ashlea, whether you are looking for a position, or a business that needs one filled."

Ashlea Walton, Client Director Financial Services

Ashlea Walton, Client Director Financial Services

​"I worked with Ashlea when looking for a new position. I found Ashlea to be very proactive and was able to source many opportunities for me, with a variety of different companies.It took a lot of the pain away from looking for a new position, a lot of recruiters will offer you one opportunity and that will be it, whereas with Ashlea, she was able to offer me a variety of different companies and had a point of contact with the majority of the companies I was interested in working for.She is very down to earth, very relaxed and takes a genuine interest in getting to know the candidates. I would strongly recommend anyone to work with Ashlea if they are looking for alternative employment."

Ashlea Walton, Client Director Financial Services

Ashlea Walton, Client Director Financial Services

​"Ridiculously intuitive, Lisa understood what I was looking for in a role and employer and has always worked with me to find the best fit for me.Lisa gets an understanding of who you are and what you are looking for and has never just treated me like a candidate and wants to ensure you find the right fit.Whilst I hope to have found my forever home, I would recommend working with Lisa to find yours. She listens and hears more than you say.Thank you Lisa.”

Lisa Williams, Client Delivery Manager General Insurance

Lisa Williams, Client Delivery Manager General Insurance

​"I can't thank Alison MacMillan enough for her dedication and professionalism in helping me to secure a fantastic new role with one of the top companies in the UK. Friendly and approachable, she has been extremely supportive throughout the whole journey.She is extremely proactive, knowledgeable, polite, and supportive. She has a genuinely positive, can-do attitude and worked with me to better understand the roles that I was genuinely interested in - rather than blindly sending lists of unsuitable vacancies. Highly recommend."

Alison MacMillan, Executive Director Financial Services

Alison MacMillan, Executive Director Financial Services

​"I have worked in partnership with IDEX frequently over the last 15 years and they have always delivered. In a recent recruitment project, Lisa took the time to properly understand the brief both in terms of the skill set required but more importantly understanding the ‘fit’ of the candidates to the organisation and culture that the roles require.She displayed a methodical and organised approach and always kept me appraised of progress; both good and the bad, that helped us adapt to the demands of a very challenging environment, where there is strong competition for great talent. IDEX quickly and efficiently narrow down to a shortlist of suitable candidates, of which I am delighted to say has contributed to the delivery of recruiting a great fit to some highly talented teams over the years. I have always been satisfied with both the process and the end result! Thank you IDEX and long may it continue.”

Lisa Williams, Client Delivery Manager General Insurance

Lisa Williams, Client Delivery Manager General Insurance

​"I can't thank Alex enough for the support and encouragement he gave me to secure my new job role. He really listened to what I was looking for, matched me with a great opportunity, and coached me throughout the application/interview process. Alex is professional yet approachable and would highly recommend him to anyone looking for work in Financial Services."

Alex Merrick, Business Manager Financial Services

Alex Merrick, Business Manager Financial Services

"​Rhys was brilliant. He was efficient and knowledgeable and by far the best Recruiter I have ever encountered. He listened to what I wanted and my experience and secured interviews with firms that fit my wants. He never distributed my CV to thoughtless firms and he seemed to genuinely care for my new role hunting. I couldn’t recommend Rhys more if I tried. I hope I never have to use him again, but if I do, I wouldn’t think twice."

Rhys Elliott, Senior Consultant Legal Private Practice

Rhys Elliott, Senior Consultant Legal Private Practice

​"Alex invested a great amount of time in getting to know me and helping me find a suitable role.Throughout the process, Alex remained in regular contact, and I valued having somebody I could talk to about the anxieties that you might typically face when considering a big move.Thanks to Alex, I've found the perfect role with an excellent company and look forward to getting my feet firmly under the table."

Alex Merrick, Business Manager Financial Services

Alex Merrick, Business Manager Financial Services

"​Louise, and the wider team at IDEX, has and continues to be a great partner for Amber River. Louise has gone to great lengths, building key relationships not only with our Central HR Team but also with each of our individual businesses, providing tailored, knowledgeable guidance and support. I know I don't even need to be involved in conversations between Louise and our hiring managers, I'm confident in both her abilities in recruiting within financial services but also her stakeholder management. We have only had great feedback and praise for Louise and the rest of the Team at IDEX and will continue to partner with them."

Louise Bibb, Regional Manager Financial Services

Louise Bibb, Regional Manager Financial Services

​"There is one word that best describes Lisa and that is Amazing! Her passion and enthusiasm are infectious and Lisa really does show that she is interested in the best possible outcome for her clients. Lisa is an absolute credit to her company and her clients and I am extremely pleased to have worked with Lisa, which resulted in me finding my dream job!Lisa is engaging and supportive and really takes time to understand what is needed to get the right match for the candidate and the company. The whole process was great and this is down to Lisa's commitment to offering a great service.I know Lisa worked very hard for me and did a great job in updating and supporting me through the process, I really am forever grateful for her support and I would recommend Lisa to everyone over and over as she really is a superstar!"

Lisa Williams, Client Delivery Manager General Insurance

Lisa Williams, Client Delivery Manager General Insurance

"​James Salmon was absolutely fantastic from start to finish. He took the time to listen thoroughly at the start of the process, advising which potential placements were more likely to meet my requirements. He kept me well informed with any progress and I had excellent pre-interview discussions and advice. James always followed up with me after an interview both before and after speaking to the interviewer. I am incredibly grateful for his service, it has made a daunting process far more manageable, and should I decide to move on in the future he'll be the first person I call!"

James Salmon, Business Manager Financial Services

James Salmon, Business Manager Financial Services

​"Ashlea helped me to find my current role with Towergate and was a pleasure to deal with throughout the process. She works with candidates to identify the right fit and keeps in touch with regular updates. Her focus is on building relationships rather than just placing a candidate. I would (and have) whole-heartedly recommend partnering with Ashlea."

Ashlea Walton, Client Director Financial Services

Ashlea Walton, Client Director Financial Services

"Earlier this year I had the pleasure of dealing with Allison Marshall from IDEX Consulting with regard to a new opportunity/role.I had previously worked for a specialist insurer for 20 years, so this was always going to be an extraordinarily difficult and somewhat brave move for me.Allison was absolutely fantastic in supporting me throughout the process. I cannot express just how brilliant Alison has been both in presenting the opportunity, supporting me through the recruitment process, and indeed afterward.I am pleased to report I am doing really well in my new job and the opportunity was everything Allison said it would be. I am absolutely confident in the decision made and I would like to express my sincere thanks to Allison and the IDEX team for their professionalism and support throughout."

Allison Marshall, Client Partnership Director General Insurance

Allison Marshall, Client Partnership Director General Insurance

​"I have worked with Ian for a good part of 2022 on a collaborative project to recruit high quality candidates for vacancies at NIG. I value the pace at which Ian works, as we both recognise that this is important within the current climate and there is no room for unnecessary delays. Ian is hungry for business, seeks to genuinely understand the role he is looking to place a candidate into, and is honest when he feels someone may not be the right fit. All qualities of a successful recruitment partner. I wouldn’t hesitate to work with Ian again on a similar project, or to recommend him to anyone else."

Ian Kennelly, Regional Manager General Insurance

Ian Kennelly, Regional Manager General Insurance

​"Both Jayne and Lisa were fabulous, they were clear and supportive all the way through, and helped me negotiate through a very new experience. I had been in my previous company for 23 years so it was a daunting experience to look elsewhere and take that lunge. Jayne and Lisa were both knowledgeable and really considerate of how I felt through the whole process. Making it simple and as stress free as possible. I couldn't compliment them both anymore and have already recommended them to friends and colleagues as people to go to if they decide to move."

Lisa Williams, Client Delivery Manager General Insurance

Lisa Williams, Client Delivery Manager General Insurance

"​The whole process was brilliant with a few potential opportunities presented to me. I hadn’t interviewed for 6 years so I felt a bit out of practice but James helped my confidence to not only complete but enjoy the interview process. I received great guidance for the assessment center day on how to and how not to come across and the type of questions I should ask and be asked."

James Salmon, Business Manager Financial Services

James Salmon, Business Manager Financial Services

"​Michelle is my go-to recruiter, she delivers honest and clear advice on candidates. Her approach is one that works for us and I have been lucky to have her recruiting for my team over the past 5 years, she recruits my team and as we grow, she will continue to do so for us and the wider business. She is an absolute star and we have consistently turned down any approaches from other recruiters because her practical, professional, and personal approach is unrivaled. Also, she absolutely makes me laugh!"

Michelle Paish, Business Manager General Insurance

Michelle Paish, Business Manager General Insurance

​"Ashlea recently placed me for a role within the Employee Benefits industry and I cannot speak highly enough of how helpful Ashlea has been throughout the process. She really took the time to understand what role would be best for me based on my experience and always acted in my best interests which was a refreshing approach in a competitive industry. From start to finish she checked in with me to keep me updated at all stages and ensured that I was fully prepared for my interview. Certainly the best I have worked with to date and would highly recommend to anyone within the Employee Benefits industry that is looking for a new role."

Ashlea Walton, Client Director Financial Services

Ashlea Walton, Client Director Financial Services

​"The experience was very positive, never an easy decision to change roles/firm but, I was able to make informed decisions because of the support Louise showed me throughout, thanks again IDEX!"

Louise Bibb, Regional Manager Financial Services

Louise Bibb, Regional Manager Financial Services

"​Alex has been fantastic throughout the whole recruitment process. He has supported me at every step and was more than happy to pick up the phone and discuss any questions I had and offer his expertise on numerous occasions. He is a very experienced recruiter and this comes across in his understanding of the industry. His explanation of the role was very accurate and was exactly what I was looking for. He made sure that the role was going to be suitable for me by asking relevant questions and really listening to what was important to me and for my career. I found this a refreshing approach and I couldn't be happier with the outcome. I would highly recommend Alex for anyone looking to progress their career in financial services."

Alex Merrick, Business Manager Financial Services

Alex Merrick, Business Manager Financial Services

​“A few months ago, we recognised the need for a Marine business development manager for the USA, recruiting and retaining producers for our business, and we set Drew the task of finding the right individual.In no time at all, Drew presented us with 7 high quality candidates, all of whom would have done justice to the role.During the process, it became clear that the position was really a 2 person role and Drew quickly adapted to the new circumstances. This did mean that one of the positions would not be quite as attractive to the candidates, but Drew quickly understood what needed to be done and in no time we had interviewed and recruited the people we needed.Drew’s work didn’t stop there, however. With all offers of employment come questions, obstacles and, inevitably with this calibre of candidate, counter offers and alternative persuasions. Drew dealt with all this for us and has now delivered 2 high quality individuals who will be committed to our business.We can’t speak highly enough of Drew.”

Drew Crawford, Business Director Marine/Transportation

Drew Crawford, Business Director Marine/Transportation

"​Alex approached me about a fantastic opportunity to further my career - I cannot recommend him strongly enough very professional and also personally caring, no hard sell - if he says he’ll call you back, he does! If you’re thinking of changing jobs, you could do a lot worse than speak to Alex."

Alex Merrick, Business Manager Financial Services

Alex Merrick, Business Manager Financial Services

​"Meena has recently assisted me in finding my current role. Her knowledge and professionalism are exceptional, not to mention her invaluable support and sound advice in every stage of the process. I cannot recommend Meena enough."

Meena Bahanda, Business Director and Head of Legal recruitment for Scotland

Meena Bahanda, Business Director and Head of Legal recruitment for Scotland

"​Working with Alex has made me see the value in working with a recruiter. He not only showed me a great opportunity but also helped me understand more about the role and the company. He clearly knew his client very well and kept me updated regularly on what to expect and next steps throughout. I would not hesitate to recommend working with Alex and definitely worth at least having a conversation with him."

Alex Merrick, Business Manager Financial Services

Alex Merrick, Business Manager Financial Services

​"Meena helped place me in my current role in 2021. The service she provided was professional and personal from start to finish. I felt that she really understood what I was looking for. The after care service was also appreciated; we're still in touch and I was so grateful for her support while I was starting in the new role. I would recommend her without a doubt."

Meena Bahanda, Business Director and Head of Legal recruitment for Scotland

Meena Bahanda, Business Director and Head of Legal recruitment for Scotland

​"Louise is extremely delivery focussed and committed to delivering a great service. Feedback from the businesses that Louise has worked with has been really positive!Louise has been very good at managing our expectations on the market and the need to focus on our offer – package, hybrid working, commitment to development & growth – and the candidate packs have been well received in the business."

Louise Bibb, Regional Manager Financial Services

Louise Bibb, Regional Manager Financial Services

​“I have had the pleasure of working and forging a healthy working relationship with Adam. I am in a rush for talent, but not for the sake of it, and it's been imperative that the candidates presented are put through a strong three stage due diligence process. Out of the four candidates presented for one role, we had offer letters to three, and one other strong candidate's salary request proved to be a deal breaker. The market Adam operates within is vicious; the war on retention of talent meant candidates rescinded on their words, despite Adam going through a vigorous validation process."

Adam Burns, Client Director General Insurance

Adam Burns, Client Director General Insurance

"​It has been an absolute pleasure working with Matt. From the outset, he listened attentively to my personal and professional goals and took the time to understand what I was looking to achieve in my career, my timescales and the type of company I wanted to be a part of. I was extremely conscious of maintaining confidentiality and Matt understood my concerns and was supportive, which was very important to me. He remained on hand throughout the entire process and I felt he not only had my best interests at play but gave me fantastic, impartial advice. His employee – employer matchmaking expertise is second to none and this has been evident with feedback internally. I wouldn’t work with anybody else. I am very thankful I chose Matt with my career move and wouldn’t hesitate to recommend him."

Matt Green, CEO IDEX

Matt Green, CEO IDEX

​"Well first and foremost, for me, was the ease and simplicity of the whole recruitment process. To which I would again take this opportunity to thank you for. From initial direct approach and to the job offer, you have provided invaluable help & support, even when I thought I had messed up the second interview. I am struggling to find any areas that could have been improved upon. I even appreciate the joke when you called with the job offer and I’m glad that you felt we had built up a relationship where you felt comfortable in pulling my leg (it would probably be something I would have done as well)."

Alex Callinan, Managing Consultant General Insurance

Alex Callinan, Managing Consultant General Insurance

​"I would like to thank Louise for the support that she provided to me whilst seeking alternative roles in Financial Services. Louise took time to understand why my previous role had not turned out as expected, what went well and importantly what did not go so well. Time was taken to understand the key elements to any new role, focusing on my main requirements. Time was taken to understand my skills and preferences in identifying roles that would be of interest. Her availability and communication during the process was faultless. Louise knew that it was not just about the salary, but the company, its culture and remuneration was not the main objective. I would have no hesitation in recommending Louise to the many colleagues I have built up during 30 years in financial services."

Louise Bibb, Regional Manager Financial Services

Louise Bibb, Regional Manager Financial Services

"​I have worked with Ian for a number of years now and he is my ‘go to’ person for recruitments needs from junior, entry-level, right through to leadership roles. I find him to be friendly, personable and a great communicator and is a pleasure to work with. When recruiting, it is key to me that I work with someone who communicates regularly, understands the role requirements and also the culture of the company, along with the team dynamics. This is exactly my experience of working with Ian as he consistently identifies candidates that meet the criteria. Not only does Ian understand the demands and needs of our company but he has a strong understanding of the Insurance market and the challenges posed in recent times across UK Regions and London market. All of the candidates onboarded through Ian have been retained in permanent roles with a couple being fast tracked into more senior roles which is a testament to the quality overall and the ‘fit’ of the candidates introduced."

Ian Kennelly, Regional Manager General Insurance

Ian Kennelly, Regional Manager General Insurance

​"Alison kept looking when other recruiters stopped. In this day and age of spam recruitment messages and never ending applications the only person you need is Alison at IDEX. After spending time carefully listening to my requirements and noting down my personal circumstances she endlessly searched and never gave up until she delivered on the job I was looking for. After attempting to use many agencies on LinkedIn I'd all but given up on moving roles until Alison got involved. Now I'm in the job I've been after for years and have no need to speak to recruiters again! I cannot recommend Alison enough."

Alison MacMillan, Executive Director Financial Services

Alison MacMillan, Executive Director Financial Services

​"I would highly recommend using Alison if you are looking for a new role! She helped me find my current position and couldn’t have been more helpful. We had spoken on the phone and Alison really took the time to listen and hear me out. I felt that Alison took into consideration everything I had said and found me the perfect role. I was given interview techniques and advice and found her services invaluable. Alison checked in with me before my interview and also on my first few weeks in my new role. My current role is exactly what I had been looking for and I am grateful to Alison for finding me this position."

Alison MacMillan, Executive Director Financial Services

Alison MacMillan, Executive Director Financial Services

​"Whilst working with Alex, she has shown professionalism as well as a passion for not only SJL’s needs but also for the candidate’s best interests. Whilst providing quality candidates who are of relevance, she has communicated with us at every step of the process ensuring all parties are comfortable and informed. It has been a pleasure to work with IDEX and Alex and I look forward to continuing to work together in future. "

Rob McKechnie

Rob McKechnie

​"I dealt with IDEX Consulting when recruiting a new member for our support team. I was really pleased with the help and advice they provided which resulted in us securing a new member of staff. I was particularly pleased, and grateful, that IDEX listened to my requirements and responded with appropriate candidates, this made the process a lot easier. Thanks IDEX, I look forward to working with you again in the future."

Doug Pritchard, owner PFP Wealth Planning

Doug Pritchard, owner PFP Wealth Planning

"​Emma made a very daunting, complicated process a smooth and effortless one. Emma was always easily contactable outside of office hours and a pleasure to deal with. She fully understood and appreciated what I wanted in my career and acted in my best interests at all times. I would thoroughly recommend Emma to anyone looking change roles."

Emma Delli-Bovi, Business Director Legal Private Practice

Emma Delli-Bovi, Business Director Legal Private Practice

​"Since her initial contact with us last year, Emma has very quickly become one of our top recruitment partners on the PSL by consistently providing us with top quality matches, across all of our departments. She has taken the time to get to know each of our areas and as a result is able to work with very little instruction and think outside the box when need be. She is just the right balance of friendly and professional. Truly a pleasure to work with."

Emma Delli-Bovi, Business Director Legal Private Practice

Emma Delli-Bovi, Business Director Legal Private Practice

"​Emma helped to guide me through a relocation to a new city. She had a number of contacts which opened up some unadvertised roles for me to apply for. She really listened to and provided advice on my concerns, and was never pushy which I really appreciated. She had a friendly and positive approach which also took a lot of the stress out of the process!"

Emma Delli-Bovi, Business Director Legal Private Practice

Emma Delli-Bovi, Business Director Legal Private Practice

​"I was exceptionally fortunate to have Jonathan as my recruiter in my recent experience relocating back to the Middle East. Jonathan was professional and most importantly very responsive. He kept me informed of developments regarding applications and interviews as soon as they occurred. This meant updating me via text, phone call or email nearly every day. Jonathan took the time to understand my career objectives, the type of firm I wanted to work for, the work I was keen to continue doing and the location I wanted to live in. By taking the time to understand my objectives Jonathan put me forward for positions that were most suitable. It was clear that Jonathan had existing relationships with Partners in high calibre firms and understood their needs as well. Jonathan therefore was uniquely aware of positions and opportunities. Jonathan was supportive and encouraging during the interview process and subsequent negotiations. I am now happy in my new position which I feel is a good fit for me both personally and professionally. I can highly recommend Jonathan to both clients and candidates as a leader in the region for recruitment."

Jonathan Turner, Executive Director Legal Private Practice

Jonathan Turner, Executive Director Legal Private Practice

​"Jonathan has assisted us with the selection of candidates for a number of our more challenging roles and I have always found him to be highly customer centric. He is very diligent in his approach and is able to provide us with high calibre candidates quickly which helps us minimise the downtime we experience as a result of any turnover or growth. I would have no hesitation in recommending Jonathan to others who require quality recruitment support."

Jonathan Turner, Executive Director Legal Private Practice

Jonathan Turner, Executive Director Legal Private Practice

​"Jonathan is a consummate professional. He knows the Middle East market inside out and everybody involved in it. Jonathan's client care skills are second to none. He always made himself available for a conversation and happy to offer independent advice and tips about living in Dubai despite it not having any direct benefit to himself. Jonathan will be the first person I get in touch with should I look for a new challenge and he is my recommendation to anyone else looking for the next step up in their career."

Barrister and Senior Associate

Barrister and Senior Associate

"​From start to finish my experience of working with Emma was first class. She was given a difficult task, that many other recruitment consultants couldn’t help with, but by using her excellent recruitment skills and by paying attention to detail she found the right candidate to match the profile I was looking for. I would highly recommend Emma to anyone."

Emma Delli-Bovi, Business Director Legal Private Practice

Emma Delli-Bovi, Business Director Legal Private Practice

​"I contacted Jack to look at opportunities with local firms and he was fantastic exceptional from start to finish. He was proactive which is often not found with my recruitment agencies who just try and fill a job. Jack engaged me with several firms and kept close contact throughout. The icing on the cake was a good luck message on the day of my first new position. I'd highly recommend Jack to anyone seeking opportunities and also for any companies looking for suitable candidates. A little gem!”

Jack Lawlor, Business Manager

Jack Lawlor, Business Manager

​"I have been dealing with IDEX for the last few years and they are one of the best recruitment consultancies I have ever dealt with. In what is a very competitive and cut throat industry, IDEX's professionalism shines through. My consultant immediately understands what type of staff I require, and only sends me CVs for people who can fit the role. Allied to this, they work hard to keep me informed of progress and are very personable to deal with."

Managing Director

Managing Director

​"IDEX Consulting helped with my recruitment needs in finding key hires within the company. They were incredibly proactive in finding candidates and helping with the process from start to finish. The candidates were of high quality and everything is well prepared for interview with excellent feedback."

Kevin White

Kevin White

​"IDEX have worked as a supplier of the Brown Shipley Birmingham office and have successfully completed a number of key appointments for the business. I would have no hesitation in recommending IDEX as a specialist consultancy within Financial Services."

Head of Birmingham Office

Head of Birmingham Office

​"Working with IDEX was one of the most pleasurable experiences I have had whilst working with recruiters! From first contact until they successfully placed me into my new role, they constantly supported me in my application and provided me insightful and genuine feedback. They went above and beyond my expectations and what I have previously experienced from other recruiters and ensured that I was prepared for interviews and provided an approachable but professional service. The service is highly recommended to anyone looking for a recruiter who genuinely cares about your application.”

Corporate Broker

Corporate Broker

​"I’ve known Alex for a number of years and have always found her professional and knowledgeable. She has a huge amount of expertise in the local insurance market and, less commonly, in my specific area of business too. I’ve not known her to push opportunities for the sake of it and, as a case in point, the role she brought to me was ideal and something of genuine interest. I have now been in my current job 3 months and am thoroughly enjoying it – many thanks to Alex and IDEX. I now wouldn’t consider dealing with another recruitment firm and I would highly recommend Alex to all candidates.”

Alex Callinan, Managing Consultant General Insurance

Alex Callinan, Managing Consultant General Insurance

​"IDEX have a personable yet professional approach to representing their clients and sourcing opportunities which match their skills, knowledge and experience. They communicate well at all stages of the process and have a calm yet tenacious approach. A real pleasure to work with and a company I would recommend."

Corporate Account Manager

Corporate Account Manager

​"I have used IDEX Consulting now for 7 years, for all my recruitment needs. Most importantly, they take time to understand the role that you are trying to fill and also to get to know their clients. Therefore, when you receive a CV, you know that the candidate should be suitable for an interview. I will, on this basis, continue to use IDEX and would not hesitate to recommend their services."

Commercial Manager

Commercial Manager

"​Through IDEX, we have found the right people for the right position. They understand client requirements and the market place, which sets them apart from the opposition. IDEX have met all of my requirements and I see them as an important partner for our future development needs."

Mike Hawkes

Mike Hawkes

​"Tasker Insurance Group Limited have worked with IDEX Consulting for a number of key hires. Our business spans Lloyd's Broking, MGA and Retail Broking so it's important we work with consultants who understand the insurance intermediary sector. David Carr and his team have worked hard to understand our business model and this has enabled them to deliver quality candidates to us - a key advantage to our growing business."

CEO

CEO

​"IDEX have been a key partner for us as we pursue our strategy of building and developing our new “Trading” team in Birmingham. We have worked closely with the IDEX team to identify and recruit a large number of key individuals into our business. I have been impressed with the approach of the Senior IDEX team, their market knowledge and most importantly their ability to advise me of the best talent available in the current market. We have received an excellent service, cementing their strategic importance to our business"

Lee Anderson

Lee Anderson

​"Ian has supported me on a number of individual & bulk recruitments, taking the time to fully understand the role & my requirements. Ian has met some difficult deadlines & is consistently dependable and highly professional. Exceptional service at all times from Ian & the team at Idex."

Karen Rolph

Karen Rolph

​"David and his team at IDEX have been instrumental in assisting our growth here at REG over the past 6-12 months. When I joined the business our recruitment strategy was rather archaic and costly, having discussed with David our plans I am pleased to say that he and his team not only delivered on all of our assignments at the highest level, but also in a cost efficient way where we received excellent service and market leading, diverse candidates across all hires. I could not recommend IDEX enough as a Business Partner, after all a business needs to have talent attraction at the core of their strategy"

Paul Tasker

Paul Tasker

M&A INSIGHTS

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General Insurance newsletter Friday 7th November 2025

​​​Insurance NewsRegister for the IDEX 2026 Insurance Salary Guide and Market Sentiment report - Are you an employer and keen to access the latest salary benchmark data for professions across the insurance sector? Register for access to receive our exclusive report as soon as it's ready. All you have to do is complete our 1 minute survey to get the latest data and insights. (IDEX Consulting news, 'Register for the IDEX 2026 Insurance Salary Guide and Market Sentiment report')Insurance business valuation calculator - Are you planning your 2026 business strategy, but are perhaps lacking credible data and insights on your business performance? Our free business calculator for brokers, insurers and MGAs provides an instant valuation, based on your company's profile, revenue and profit, offering you the essential data you need to make key business decisions. (IDEX Consulting news, 'Insurance business valuation calculator')Planning to change jobs in 2026? - With 2026 fast approaching, now is an ideal time to evaluate your career goals and accelerate your job hunt, before the January rush. We'd love to know what your career plans are for next year and what you're looking for from for a future employer. Tell us in our survey for the chance to win a £250 voucher. (IDEX Consulting news, 'Planning to change jobs in 2026?')Unlocking AI's potential in insurance: Insights from experts - Getting started with AI doesn't have to be overwhelming. IDEX reveals the proven strategies successful insurers are using, from conducting business reviews to bringing teams along the journey. Discover the practical first steps that separate AI leaders from laggards. (IDEX Consulting news, 'Unlocking AI's potential in insurance: Insights from experts')Liberty Mutual’s Q3 2025 net income jumped to $2.22B as the combined ratio improved to 84.7% on sharply lower catastrophe losses and stronger investment income, despite an 8.2% drop in net written premiums, highlighting a profitability-over-growth strategy. (Josh Recamara, 7/11/2025, Insurance Business, 'Liberty Mutual posts strong Q3 results')AXA has launched two global initiatives that extend its impact beyond insurance: Unlock Education, a three-year partnership with Ashoka to support 30 social entrepreneurs reimagining education for social cohesion, and AXA Safe Spaces, a free, 12-language workplace training program to help employers identify and support victims of domestic and sexual violence - signalling a deeper commitment to social well-being and resilience. (Josh Recamara, 7/11/2025, Insurance Business, 'AXA launches global initiatives to tackle domestic violence and reinvent education')Zurich Insurance delivered strong Q3 growth, with P&C GWP up 8% to $38.9B, powered by a 16% retail surge, specialty strength (construction rates +5%, combined ratio <85%), and Middle Market gains (Europe +11%, US +7%), supported by lower nat-cat losses, disciplined underwriting, and expansion across EMEA and Farmers. (Kenneth Araullo, 6/11/2025, Insurance Business, 'Zurich Insurance grows premiums in Q3 as specialty, retail segments shine')Hiscox reported broad Q3 growth, with ICWP up 5.9% to $4.05B driven by a 6.1% rise in Retail (double-digit new business), strong UK performance (+8% ICWP) aided by marketing and new distribution, and continued gains in Europe (+7.1%), while London Market and Re & ILS grew modestly amid softer rates; investment returns strengthened and the firm continued share buybacks. (Kenneth Araullo, 6/11/2025, Insurance Business, 'Hiscox highlights major retail expansion in Q3 results')Intact Financial posted a strong Q3 with operating DPW up 6% to CA$6.6B and a sharply improved 89.8% combined ratio, driven by strong Canadian and US underwriting and investment income, while UK & Ireland DPW fell 5% due to portfolio remediation and exits; net operating EPS hit CA$4.46 and operating ROE rose to 19.6%, with a CA$1.33 dividend declared. (Josh Recamara, 6/11/2025, Insurance Business, 'Intact Financial reports strong Q3 results despite UK slump')AXA Founder and honorary Chairman Claude Bébéar has died at 90; credited with transforming AXA into a global leader through major M&A and expansion, he shaped the firm’s culture and social responsibility agenda, led until 2000 (later chairing the supervisory board), and is being honoured by AXA leaders; a private funeral is planned. (Paul Lucas, 5/11/2025, Insurance Business, 'Claude Bébéar, AXA founder, dies at 90')​Lancashire Holdings reported nine‑month GWP up 7.4% to $1.8B and insurance revenue up 7.8% to $1.4B, aided by a 5.6% YTD investment return and the minority buy‑out of Syndicate 2010; the board approved a $0.75 special dividend (~$182M) as the group maintained disciplined underwriting despite wildfire losses and a 96% renewal price index. (Kenneth Araullo, 5/11/2025, Insurance Business, 'Lancashire grows premiums, approves special dividend after strong third quarter')International General Insurance's (IGI) nine-month net income fell to $94.9M (from $105.1M) on FX and lower net premiums earned, while Q3 core operating income rose to $38.6M (22.9% core ROAE); GWP was flat at $525.6M, Q3 loss ratio improved to 39.3%, but nine-month combined ratio increased to 87.1% due to cat losses and FX. (Kenneth Araullo, 5/11/2025, Insurance Business, 'IGI sees mixed nine-month results amid currency headwinds')AIG’s Q3 saw net income per diluted share up 31% to $0.93 and AATI per share up 77% to $2.20, with GI underwriting income up 81% and the combined ratio improving to 86.8%; AIG returned $1.5B to shareholders and announced deals to invest in Convex and Onex and acquire Everest renewal rights, expected to be accretive. (Kenneth Araullo, 5/11/2025, Insurance Business, 'AIG Q3 2025 net income surges as latest deals boost outlook')Clear Group has integrated Phelan Caswell Insurances into Clear Insurance Ireland following its 2024 acquisition (including financial planning assets); MD Mark Phelan and an 18-strong team join to expand commercial lines reach across Ireland, strengthening Clear’s scale and M&A-led growth strategy. (Josh Recamara, 5/11/2025, Insurance Business, 'Clear Group integrates Phelan Caswell Insurances')UK MGAs face a more competitive cycle as brokers narrow panels and demand specialism, speed and clear authority; Pen Underwriting highlights that differentiation now hinges on genuine expertise and flawless execution, with regional access and empowered underwriters key, while tech serves as an enabler, not a replacement, amid softening rates and rising claims pressures requiring tighter MGA - broker - capacity collaboration. (Gia Snape, 4/11/2025, Insurance Business, 'MGA sector enters new phase as competition, broker expectations intensify')Insurance buyers are securing double-digit rate cuts and ample capacity across property, cyber and D&O globally, though motor remains an outlier with rising rates; Aon’s Q3 2025 insights flag fragmented “micro-markets,” softening as a pricing correction, and rising systemic risks—urging clients to reinvest savings into coverage, limits and resilience while maintaining strong insurer partnerships. (Paul Lucas, 4/11/2025, Insurance Business, 'Insurance buyers see double-digit rate cuts')Crawford & Company reported a 31% year-over-year rise in Q3 net income to US$12.4m at US$0.25 per diluted share despite a 2% revenue dip to US$322.2m, driven by operational efficiencies; record quarters for Broadspire at US$103.4m and International Operations at US$112.9m offset softer North America activity amid fewer major weather events, with margins improving across key units. (Jonalyn Cueto, 4/11/2025, Insurance Business, 'Crawford sees higher earnings in Q3')CNA Financial posted record Q3 core income of $409m and net income of $403m or $1.48 per share, driven by lower cat losses, stronger underwriting and higher investment income; P&C core income rose to $456m with an improved all-in combined ratio of 92.8 and expense ratio of 29.1, as CNA invests in talent, AI and expands its Cardinal E&S platform. CEO Douglas Worman will also become board chair from Jan 1, 2026. (Josh Recamara, 4/11/2025, Insurance Business, 'CNA Financial reports record core income in Q3')Acies MGU launched Subscribe MGA, a Lloyd’s-backed agency focused on PI, management liability and D&O for SMEs and mid-corporates, led by Rob McKay with a data-driven, tech-forward model; the move expands Acies’s financial lines footprint across London market and select international risks, complementing its regional growth strategy and specialist MGA portfolio. (Josh Recamara, 4/11/2025, Insurance Business, 'Acies MGU launches new MGA to expand financial lines offering')The International Union of Marine Insurance IUMI’s 2025 Stats Report shows stability in hull and cargo lines, with ocean hull premiums up 3.5% to US$9.67b and cargo up 1.6% to US$22.64b, while offshore energy fell 7.9% to US$4.34b; data tools like the Major Claims Database and Hull Inflation Index highlight rising macro risks including geopolitics, climate and aging fleets into 2025. (Josh Recamara, 4/11/2025, Insurance Business, 'IUMI report: Hull and cargo insurance maintain stability as offshore energy declines')Aon’s Q3 revenue rose 7% to $3.997b with 7% organic growth and a 31% jump in operating income to $816m; Risk Capital and Human Capital both advanced, with strong Commercial Risk, Reinsurance, Health and Wealth performance, expanding adjusted margin to 26.3% and boosting free cash flow 13%. (Jonalyn Cueto, 3/11/2025, Insurance Business, 'Aon reports 10% revenue growth in third quarter')Berkshire Hathaway’s Q3 operating earnings rose, supported by insurance and steady rail, energy and manufacturing results; cash hit a record $381.7b, float reached ~$176b, and the firm sold $6.1b in shares while trimming its Bank of America stake and agreeing to buy OxyChem for $9.7b as Warren Buffett prepares to hand CEO duties to Greg Abel. (Rod Bolivar, 3/11/2025, Insurance Business, 'Berkshire operating income climbs as Buffett heads towards exit')The Fidelis Partnership, with Blackstone funds, launched Lloyd’s Syndicate 2126 to write property, specialty and bespoke lines (including via Pine Walk) with c.US$300m 2026 capacity; alongside Syndicate 3123, TFP targets >US$1.3b GWP next year, with Peter Welton as active underwriter (pending approval) and capital deployed via London Bridge 2.(Josh Recamara, 3/11/2025, Insurance Business, 'Fidelis and Blackstone expand Lloyd's footprint with new syndicate')FERMA’s new ESG-Toolbox for Captives outlines how captives can embed sustainability into underwriting, investment and governance: integrating climate KPIs, supporting transition risks, innovating benefits and supply-chain incentives, and formalising strong governance—positioning captives as strategic levers for measurable ESG outcomes amid CSRD-driven disclosure pressures. (Josh Recamara, 3/11/2025, Insurance Business, 'Captives positioned to drive ESG integration, FERMA says')Mergers and AcquisitionsLincoln International completed its acquisition of MarshBerry, expanding its insurance and wealth advisory capabilities across the US and Europe; the combined platform integrates MarshBerry’s consulting, valuation and benchmarking with Lincoln’s investment banking, targeting middle-market M&A and private capital, CEOs Rob Brown and John Wepler said. (Josh Recamara, 3/11/2025, Insurance Business, 'Lincoln International completes acquisition of MarshBerry')Moves​Pen Underwriting named Michael Doyle CEO of its Irish operations; the 25-year market veteran from Ivernia, Zurich, and Wrightway will lead expansion and product broadening as Wrightway transitions to Pen Underwriting Ireland. (Josh Recamara, 7/11/2025/ Insurance Business, 'Insurance moves: Pen Underwriting, Allianz Trade, BHSI and Antares')Allianz Trade promoted William Whittington to Global Head of Specialty Credit and Mid Term, succeeding Christophe White; based in London, Whittington brings Lloyd’s roots and multinational experience since joining in 2016 (Singapore, Paris, New York) and now assumes global responsibility for the division. (Josh Recamara, 7/11/2025/ Insurance Business, 'Insurance moves: Pen Underwriting, Allianz Trade, BHSI and Antares')Berkshire Hathaway Specialty Insurance (BHSI) promoted Frederic de Blieck to Country Manager, Belgium, expanding his role beyond Head of Executive & Professional Lines; he joined in 2022 and brings nearly two decades of financial lines experience. (Josh Recamara, 7/11/2025/ Insurance Business, 'Insurance moves: Pen Underwriting, Allianz Trade, BHSI and Antares')Antares Global promoted Andy Bridgwood and Chris Early to joint Class Cargo Underwriters to lead its cargo book under Head of Marine James Glynn; Bridgwood (joined 2022) brings 15 years’ cargo experience from Tokio Marine Europe and Generali, while Early (joined Mar 2025) brings a decade from Starstone, AIG and Apollo. (Josh Recamara, 7/11/2025/ Insurance Business, 'Insurance moves: Pen Underwriting, Allianz Trade, BHSI and Antares')AXA XL named Sabrina Lahrmann Head of International Property, UK & Lloyd’s, effective Nov. 1, to lead underwriting strategy for the international property retail business from London; Lahrmann brings 20+ years’ experience, previously serving as Underwriting Manager for this division and holding senior roles at AXA UK and Allianz. AXA XL also announced that David Jones will join as Chief Underwriting Officer of Retail, UK & Lloyd’s in spring 2026; Jones comes from QBE as Director of Underwriting for property and packaged business, with prior leadership roles at Aviva and Mitsui Sumitomo. (Josh Recamara, 6/11/2025, Insurance Business, 'Insurance moves: AXA XL, Reassured and NSM UK')Reassured appointed Laura Mullaney as Chief Growth Officer effective October, tasking her with operational transformation across digital scripting, customer engagement, and partner network expansion; bringing 20+ years’ experience, she previously served as Transformation Director at Hastings Direct and Managing Director of distribution at BGL Insurance, supporting the firm’s push toward digital enablement and customer-centric operations. (Josh Recamara, 6/11/2025, Insurance Business, 'Insurance moves: AXA XL, Reassured and NSM UK')NSM UK appointed Neil Thomsett as Operations Director for Kingfisher Insurance and Kingsbridge, overseeing tech and operations integration to boost broking efficiency and client service; bringing senior experience from Adler Fairways and UKGI Group in process improvement and M&A, Thomsett’s hire supports CEO Paul Havenhand’s growth plans across niche personal and commercial lines, including motor trade, classic vehicle, motorsport, and specialist contractor coverage. (Josh Recamara, 6/11/2025, Insurance Business, 'Insurance moves: AXA XL, Reassured and NSM UK')BIBA named One Call Insurance Director Sarah Chadburn as Chair of its Regional Chairs’ Advisory Board and a member of the main board; she succeeds John Batty of Bridge Insurance Brokers, who moves to BIBA’s Insurance Brokers’ Standards Committee. With 20+ years’ broking experience, Chadburn will represent brokers across 11 regions, reinforcing BIBA’s focus on local issues shaping national advocacy. (Josh Recamara, 5/11/2025, Insurance Business, 'Insurance moves: BIBA, Westfield, Arch, Arc Legal, Bridge Specialty, BPL and MAXIS GBN')Westfield Specialty International named Anthony Baldwin President, Specialty International (subject to regulatory approval), based in London and reporting to Global President Jack Kuhn; the former AIG UK and Europe CEO brings 30 years’ experience to lead non-US operations as Westfield Specialty’s GWP hits $1.4B for the first nine months of 2025. (Josh Recamara, 5/11/2025, Insurance Business, 'Insurance moves: BIBA, Westfield, Arch, Arc Legal, Bridge Specialty, BPL and MAXIS GBN')Arch Insurance UK appointed Chris Walker -joining from Aviva, where he held underwriting roles - as Senior Property & Casualty Underwriter in Bristol to expand P&C portfolios and deepen broker relationships across the West, Southwest and Wales, reinforcing its regional growth strategy and investment in experienced underwriting talent. (Josh Recamara, 5/11/2025, Insurance Business, 'Insurance moves: BIBA, Westfield, Arch, Arc Legal, Bridge Specialty, BPL and MAXIS GBN')Arc Legal Group (AmTrust International) appointed John Walsh as Commercial Director to drive growth and deepen partner relationships; with 20+ years’ experience at RSA, Swinton, and British Engineering Services, he’ll support the company’s expansion across legal expenses and assistance lines, with strong growth expected into 2026. (Josh Recamara, 5/11/2025, Insurance Business, 'Insurance moves: BIBA, Westfield, Arch, Arc Legal, Bridge Specialty, BPL and MAXIS GBN')Bridge Specialty International appointed a new transactional liability leadership team - Charles Russell as Managing Director, with Hollie Markham and Jack O’Flaherty as Executive Directors- all ex-Gallagher - to build out W&I and tax insurance capabilities, advancing BSI’s strategy to scale in high-growth specialty lines. (Josh Recamara, 5/11/2025, Insurance Business, 'Insurance moves: BIBA, Westfield, Arch, Arc Legal, Bridge Specialty, BPL and MAXIS GBN')Aegon named David Herzog as Chairman effective November 13, 2025, succeeding William Connelly, who retires the same day. The company will also propose Leni Boeren for board membership at the 2026 AGM; Boeren is the former CEO of Kempen Capital Management and Robeco Groep and has extensive non-executive experience. Connelly endorsed Boeren’s appointment, and Herzog noted his intent to work closely with the board and CEO Lard Friese. (Rod Bolivar, 3/11/2025, Insurance Business, 'Insurance moves: Aegon, Iprism, Broadstone, Fiducia, Gallagher, Fidelis')Iprism appointed Adrian Saunders as Non-Executive Chairman, following his April 2024 board entry; the former senior leader at Ecclesiastical, Marsh, Zurich and Hiscox will support governance and strategic oversight, a move CEO Ian Lloyd says reflects the firm’s growing maturity as a management-owned business. (Rod Bolivar, 3/11/2025, Insurance Business, 'Insurance moves: Aegon, Iprism, Broadstone, Fiducia, Gallagher, Fidelis')Fiducia appointed Graeme McFarlane as Development Underwriter for Scotland and the northeast of England; bringing 30-plus years of marine insurance experience from Santander, he will bolster broker support with expert underwriting and tailored coverage, CEO Gerry Sheehy said. (Rod Bolivar, 3/11/2025, Insurance Business, 'Insurance moves: Aegon, Iprism, Broadstone, Fiducia, Gallagher, Fidelis')Gallagher appointed David Rush as Independent Non-Executive Director of Arthur J Gallagher Holdings (UK) Ltd; the former Deloitte Partner will chair the audit committee subject to regulatory approval, bringing nearly 40 years’ financial services experience as the firm integrates AssuredPartners and continues UK growth, CEO Michael Rea said. (Rod Bolivar, 3/11/2025, Insurance Business, 'Insurance moves: Aegon, Iprism, Broadstone, Fiducia, Gallagher, Fidelis')Fidelis Insurance Holdings appointed William Waddell-Dudley as UK Chief Underwriting Officer; formerly Lead Underwriter for specialty reinsurance at IQUW with senior roles at AmTrust, Talbot, AIG and Hiscox, he will help strengthen and expand London underwriting operations, said group CUO Ian Houston. (Rod Bolivar, 3/11/2025, Insurance Business, 'Insurance moves: Aegon, Iprism, Broadstone, Fiducia, Gallagher, Fidelis')​Not subscribed yet? Subscribe for the latest news, market trends, and weekly insights - all delivered straight to your inbox.​All information provided in this market digest has been gathered from Insurance Business and IDEX Consulting.

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Financial Services newsletter Friday 31st October 2025

​​Financial Services NewsSt James’s Place FUM surpassed £200bn for the first time, reaching £212.39bn (+12% YTD), with Q3 net inflows of £1.8bn (vs £890m in Q3 2024) and YTD retention at 95.2% (up from 94.6%); CEO Mark FitzPatrick cited strong demand and pre-implementation activity ahead of the new charging structure, as the firm moves to scrap most exit charges. (Financial Planning Today, 23/10/2025, 'SJP FUM climbs 12% to top £200bn for first time')Aberdeen’s advice arm saw £0.5bn net outflows in Q3 to 30 Sept, a 50% YoY improvement (Q3 2024: £1bn), with YTD adviser outflows at £1.4bn (vs £3bn last year). Adviser AUMA stood at £79bn (+£3bn QoQ). Interactive Investor delivered £1.9bn net inflows (Q3 2024: £1.2bn), while the investment arm had £1.8bn net outflows, 49% better YoY (Q3 2024: £3.5bn). Group AUMA/A rose 6% YTD to £542.4bn, and CEO Jason Windsor said adviser flows are on track to turn positive in 2026. (Financial Planning Today, 23/10/2025, 'Outflows continue for Aberdeen Adviser')Quilter’s core net inflows rose 28% YoY to £2.2bn in Q3, lifting group AUMA/A 7% to £134.8bn, aided by £6.4bn of market tailwinds; YTD core net inflows reached £6.7bn, driven by strong platform demand, with platform net inflows over £2bn in the quarter (vs £1.4bn in Q3 2024), gross and net platform inflows up 19% and 15% YoY, IFA channel gross flows up 35% to £1.3bn, and the high net worth segment delivering £758m gross and £239m net inflows. (Financial Planning Today, 22/10/2025, 'Platform drives 48% rise in net inflows for Quilter')The FCA has updated its cyber disruption guidance for regulated firms, adding clearer expectations for response, recovery, and third‑party outages after recent AWS and 2024 CrowdStrike incidents. It also reminded firms that operational resilience rules have applied since 31 March. (Financial Planning Today, 22/10/2025, 'FCA urges firms to boost resilience after cyber attacks')State Pension is set to rise by 4.8% in April under the Triple Lock, which uses September data, outpacing September CPI at 3.8%. ONS held CPI at 3.8% (vs 4% forecast), with food and soft drink inflation easing to 4.5% from 5.1%. Barring intervention from Chancellor Rachel Reeves, the 4.8% uplift will proceed. (Financial Planning Today, 22/10/2025, 'State Pension set to rise 4.8% as CPI remains high')DB transfer values are down 6% since the start of 2025, with a modest uptick in September; the quarterly average is ~3% below end-June per XPS’s Transfer Value Index. Values have been relatively stable, with month-end figures within a £5,000 band over six months. Transfer activity ticked up in September to an annualised 18 per 1,000 members, though volatility has increased in recent months. (Financial Planning Today, 20/10/2025, Insurance Business, 'Pension transfer values fall 6% in 2025')​Former Aviva CEO David Barral, 63, died after his Aston Martin DBX crashed into a tree on the A58 near Wetherby. Police are investigating and seeking witnesses. His family expressed devastation. Barral, a prominent financial services figure, spent over 15 years at Aviva (1999–2015) in senior roles including CEO, COO, marketing and distribution director. (Financial Planning Today, 16/10/2025, 'Former Aviva CEO David Barral dies in car crash')Brooks Macdonald posted £49m net outflows in the quarter to 30 Sept (vs £3m prior quarter; £111m YoY). BPS outflows were £157m (11% YoY improvement), while platform MPS net inflows hit £175m (12% annualised). FUMA rose 3% to £19.7bn (FUM £17.3bn); advised-only assets slipped to £2.42bn. (Financial Planning Today, 15/10/2025, 'Net outflows rise in latest quarter at Brooks Macdonald')L&G will launch an AI-powered customer service platform for workplace savings, retail protection, and annuities, built on Microsoft Dynamics 365 Contact Centre. It will analyse conversations for next-best actions, tools, and sentiment to flag vulnerabilities, aiming to speed responses and personalise support for advisers and customers, with more product lines coming under a multi-year plan. (Financial Planning Today, 15/10/2025, 'L&G to add AI-powered customer service platform')Fairstone increased revenue/pro forma income 21% to £168m and assets to £20bn (FY2024), sets goal to reach £40bn by 2030; now serving 125k+ clients across 56+ locations with 12 regional hubs in the UK and Ireland. (Financial Planning Today, 14/10/2025, 'Fairstone revenue leaps 21% as client assets hit £20bn')AJ Bell Investcentre launched an integration with Dynamic Planner to enable bulk client valuations from AJ Bell into Dynamic Planner, including compatibility with its mobile app, Tram, to save admin time. AJ Bell says this streamlines manual tasks “at the touch of a button,” enhancing its advised proposition. (Financial Planning Today, 14/10/2025, 'AJ Bell Investcentre links up with Dynamic Planner')Nearly 1 in 3 IFAs (30%) are planning or exploring a sale, per an AFH Wealth Management survey of 80 advisers. Drivers include higher costs, regulatory burden, and value realisation. Two-thirds (66%) expect regulation to spur more sales within five years; 40% cite rising costs as a consolidation driver; 81% view consolidation as positive/necessary; only 16% think selling harms clients. Survey conducted by Goodman Lantern. (Financial Planning Today, 13/10/2025, 'A third of advisers want to sell up – survey')Quilter Financial Planning added eight new AR firms since April: Jupiter Wealth (Northwood, London; principal Geetika Sethi), Redleaf FP (Kent/West Sussex; principals James Hughes, Julian Durand, Jeremy Howard, Perry O’Shea), Roseum FP (Renfrew; principal Michaela Pashley), Singer WM (Keynsham; founder Cassie Singer), Ascent FP (St Asaph; directors Gaynor Lyth, Gwilym Lloyd Jones, John Ridings), Richmond WM (Hebburn; principal Neil Richmond), Mapledurham FP (Reading/Mapledurham; principal John Barry Laverick), Caldwell Financial (Belfast/London; founder Neal Caldwell CFA). (Financial Planning Today, 10/10/2025, 'Quilter Financial Planning network adds 8 new ARs')The cost of unpreparedness in Financial Services - For Wealth and Asset Management firms in 2025, an estimated 10-20% of sale value is being eroded on deals due to a lack of preparation before sale. Considering selling your firm? Our M&A team can help you boost EBITDA growth and strategically position your firm for sale. Learn more about our unique approach. (IDEX Consulting news, 'The cost of unpreparedness in Financial Services')The wealth tax uncertainty: impact for wealth managers and their clients - A potential UK wealth tax is sparking widespread discussion to help stabilise the nation's 2.7$ trillion debt. The debate signals urgent proactive planning for wealth managers and clients. (IDEX Consulting news, 'The wealth tax uncertainty: impact for wealth managers and their clients')Looking for a new financial services career opportunity?- Our recruiters are supporting leading firms across wealth management, pensions, actuarial and employee benefits. Check out our latest vacancies. (IDEX Consulting news, 'Looking for a new financial services career opportunity?')Keen to understand what your financial services firm might be worth?- Use the free IDEX business calculator to get an accurate valuation that will provide invaluable insights. (IDEX Consulting news, 'Keen to understand what your financial services firm might be worth?')Mergers and AcquisitionsSchroders sold its 49.4% stake in Schroders Personal Wealth to Lloyds in exchange for Lloyds’ 19.1% stake in Cazenove Capital. SPW becomes wholly owned by Lloyds and will rebrand as Lloyds Wealth. The 2019 JV delivered ~£45m operating profit in H1 2025. A multi-year IM agreement keeps Schroders managing SPW and Scottish Widows assets, and Lloyds will continue referring HNW clients to Cazenove. The deal aims to expand both firms’ wealth propositions in complementary segments. (Financial Planning Today, 9/10/2025, 'Schroders sells share in wealth JV to Lloyds')Hoxton Wealth acquired Manchester-based Haven IFA (undisclosed), adding ~£140m AUM, expanding its North West presence from Liverpool along the M62; two of Haven’s four advisers will join (two retiring) with the admin team moving over to ensure client continuity, as the firm establishes a strategic Manchester base. (Financial Planning Today, 27/10/2025, 'Hoxton Wealth Acquires £140m AUM Manchester firm')AFH Wealth Management acquired St Albans firm Avidity Wealth Management (undisclosed), integrating the team immediately and rebranding as AFH Wealth Management St Albans; Avidity brings £750m+ FUM, ~1,800 clients, 11 advisers and 13 staff, strengthening AFH’s South-East presence. (Financial Planning Today, 23/10/2025, 'AFH adds £750m AUM with acquisition of Herts Planner')MKC Wealth, backed by private equity, acquired four IFAs - Money Flow, Goldcrest Financial Planning, Berg-Davies Associates, and Sherpa Financial Solutions - for undisclosed sums, with principals retiring post-transition. Sherpa (Norwood, founded 2016 by Shaun Stentiford), Berg-Davies (Stowmarket, founded by Roger Davies), Goldcrest (Surrey, founded 2018 by Charles Everingham), and Money Flow (Kingston upon Thames, founded by Roland Askew) will transition clients to MKC before founder retirements; Money Flow’s sale followed a recommendation from a prior seller. (Financial Planning Today, 16/10/2025, 'MKC Wealth acquires quartet of IFA firms')Titan Wealth will acquire Blacktower (c. £2.2bn AUM), pending regulatory approval, merging it into Titan Wealth International. The combined entity aims to scale globally, enhance discretionary and investment management, and expand client support by pairing Titan’s institutional capabilities with Blacktower’s 40 years of international advisory experience. Price undisclosed. (Financial Planning Today, 13/10/2025, 'Titan Wealth to buy £2.2bn AUM international adviser')The Finli Group acquired four adviser firms: Catterson Wealth Management, Groundwell, Oaklands Wealth Management, Peter Guy Financial Planning, adding ~£259m AUA. The Milton Keynes-based national firm now tops £5bn AUA and has completed 18 acquisitions year-to-date, strengthening its core regional footprint.(Financial Planning Today, 3/10/2025, 'Finli makes 4 adviser firm acquisitions')Sovereign Capital Partners acquired a majority stake in Equilibrium, with existing management retaining a significant minority and day-to-day control. Terms undisclosed. Equilibrium keeps its brand, HQ, and relationship-led model; no changes to client relationships, portfolios, fees, or jobs. Sovereign will use Equilibrium as a national buy-and-build platform to scale into new regions. Founder Colin Lawson remains involved. (Financial Planning Today, 1/10/2025, 'Former Shackleton owner buys majority stake in Equilibrium FP')​MoversEvelyn Partners appointed ex-Edinburgh Rugby star Chris Dean to its Edinburgh team in a business development role while he trains as a financial planner, following the recent hire of ex-pro Alex Tait; Dean will drive opportunities across planning and investment, strengthen key relationships, raise the firm’s profile, and leverages his JP Morgan Athlete Transition Programme experience. (Financial Planning Today, 28/10/2025, 'Evelyn recruits rugby star to Financial Planning team')WH Ireland’s chair Simon Moore and NED Gary Stran resigned after shareholders rejected the £1m sale of its wealth arm to Oberon Investments at a General Meeting, calling it a vote of “no confidence.” The deal has collapsed, with both board resolutions failing. (Financial Planning Today, 9/10/2025, 'WH Ireland chair quits as wealth arm sale collapses')In further news...WH Ireland appoints Lumin Wealth co-MD John Cusins as Non-Exec Director to help shape plans after shareholders blocked the £1m sale of its wealth arm to Oberon; Cusins, a chartered accountant and Lumin co-founder now part of VZ Group, holds 1.63% of WH Ireland and will support consultations with principal shareholders. (Financial Planning Today, 27/10/2025, 'Troubled WH Ireland appoints Lumin MD as director')Evelyn Partners bolsters its London team with two senior hires: Sukaina Karim-Hussein as director, financial planning, formerly at Coutts with a focus on entrepreneurs and female founders, and Hector Millar as associate director, chartered financial planner, previously at London Wall Partners, specialising in City professionals and partners of Magic Circle law firms. (Financial Planning, 23/10/2025, 'Evelyn adds 2 senior Financial Planners')Amyr Rocha Lima, former CISI Financial Planning Forum chair and UK financial planner, will join the global Financial Planning Standards Board from 1 April. The FPSB, which sets standards for CFP professionals worldwide, also announced Amy Richardson (TCI Wealth Advisors) joining the board, Caroline Dabu beginning a two-year term as chair from April, and Eunice Chan becoming chairperson-elect in 2026. Lima, managing director at Strategic Wealth Partners, remains on the CISI board and co-founded SWP in 2023 with Benchmark Capital’s support. (Financial Planning Today, 22/10/2025, 'Amyr Rocha Lima joins FPSB board')Nucleus Financial Platforms promoted chief commercial officer Mike Regan to deputy CEO, a new role in which he’ll support CEO Richard Rowney while retaining current duties and helping shape strategy. Regan joined in 2022 as CFO, helped drive the Curtis Banks and Third Financial acquisitions, led commercial wins and proposition investment, and previously held senior finance roles at BGL Insurance, Coutts, and RBS, with earlier stints at PwC, HSBC, UBS, and WestLB. (Financial Planning Today, 21/10/2025, 'Nucleus promotes CCO to be deputy CEO')Suttons IFA hired Chartered Financial Planner Richard Higgs from Equilibrium FP. The Sale-based firm, which made its third acquisition (Whitewell FP, Bolton) earlier this year, has grown AUM to £300m. Higgs brings 18 years’ experience, is a CII Fellow, and previously spent ~10 years at Equilibrium and earlier roles at BNY Mellon. (Financial Planning Today, 7/10/2025, 'Manchester firm adds Chartered Financial Planner')Wealth Manager Blevins Franks appointed James Roberts (co-founder, Partners Wealth Management) as CEO, pending regulatory approval. The expat-focused firm (serving UK nationals in Europe) notes Roberts will be only its third leader in 50 years, underscoring continuity and client-centric culture, per chair John Stone. (Financial Planning Today, 6/10/2025, 'New CEO hired for expat specialist Blevins Franks')​Not subscribed yet? Subscribe for the latest news, market trends, and weekly insights - all delivered straight to your inbox.​All information provided in this market digest has been gathered from Financial Planning Today and IDEX Consulting.

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General Insurance newsletter Friday 31st October 2025

​​​Insurance NewsThe cost of not preparing your brokerage for sale - Lack of proper preparation directly impacts a business' sale value. This year, over $1.5 billion in potential deal value for brokers and MGAs is expected to be lost or eroded due to last-minute due diligence failures and unaddressed pre-sale deficiencies. Considering selling your brokerage? Our M&A team can help you boost EBITDA growth and strategically position your firm for sale. Learn more about our unique approach. (IDEX Consulting news, 'The cost of not preparing your brokerage for sale')Does your compensation reflect your true value? - Access the IDEX Salary Calculator to access the latest salary data for your role. Our free tool provides precise industry benchmarks for your role, equipping you with accurate data to confidently negotiate a pay increase or evaluate your current earning potential. (IDEX Consulting news, 'Does your compensation reflect your true value?')InsurTech market insights - The InsurTech market is poised for continued growth, creating a huge opportunity for traditional insurers to overhaul their product distribution strategies. Read IDEX's analysis on which product lines are growing and how businesses across insurance can capitalise on them. (IDEX Consulting news, 'InsurTech market insights')Which AI solutions work for you? - Platforms like InsurGPT, Eigen Technologies, and Guidewire are totally reshaping the insurance industry. Are you maximising your team’s efficiency? Find out which cutting-edge AI insurance tech you should be implementing to boost productivity and stay competitive. (IDEX Consulting news, 'Which AI solutions work for you?')Arthur J. Gallagher & Co. posted a 20% Q3 revenue jump to $3.33B—its 19th straight quarter of double-digit growth—driven by 4.8% organic gains and acquisitions (including the $13.8B AssuredPartners deal), with adjusted EPS at $2.32 and a declared $0.65 dividend. (Rod Bolivar, 31/10/2025, Insurance Business, 'Gallagher sees 20% Q3 revenue jump')AXIS Q3 2025: combined ratio improved to 89.4% (insurance 85.9%, reinsurance 92.2%), net income $294M, insurance GPW up 11% and reinsurance up 6%, driven by stronger underwriting and portfolio enhancements; leadership updates include a new US Healthcare Re head and CFO transition in 2026. (Rod Bolivar, 30/10/2025, Insurance Business, 'AXIS sees combined ratio drop below 90%')Markel Group Q3: insurance combined ratio improved to 93% with 11% GWP growth, driving a 55% surge in adjusted operating income to $428M; year-to-date insurance combined ratio at 95% with 11% AOI growth to nearly $1B, supported by higher investment income and strong cash flow. (Josh Recamara, 30/10/2025, Insurance Business, 'Markel Group's insurance segment posts strong Q3 underwriting gains')Tokio Marine GX and Northcourt launched NC Fusion, the first Lloyd’s facility tailored to nuclear fusion risks, creating scalable coverage frameworks that address fusion’s distinct risk profile versus fission to support projects from R&D through commercial deployment as the sector accelerates. (Jonalyn Cueto, 30/10/2025, Insurance Business, 'Tokio Marine and Northcourt launch fusion insurance facility')Fortegra Insurance UK has been added to the National Association of Insurance Commissioners (NAIC) Quarterly Listing of Alien Insurers, enabling UK MGAs and brokers to access US surplus lines business more easily, bolstered by its PRA/FCA authorisation and growing London market presence. (Kenneth Araullo, 29/10/2025, Insurance Business, 'Fortegra Insurance UK added to NAIC alien insurers list')Mission, the global managing general agent (MGA) incubator, will support the Q4 2025 launch of Lumara Insurance, a UK commercial combined MGA led by former Covéa leaders David Aslin and Mark Greig, offering single-policy, modular cover for business insurance and motor trade combined to help brokers streamline placements amid a surge of new, innovation-focused MGA entrants in the UK market. (Kenneth Araullo, 29/10/2025, Insurance Business, 'Mission confirms support for latest UK MGA entrant')Zurich Insurance Group launched the Zurich AI Lab, a multi-location research initiative with ETH Zurich and the University of St. Gallen to develop scalable AI solutions for insurance and publish industry research, led by CEO Mario Greco with executive sponsors Ericson Chan and Carlos Rey de Vicente. (Kenneth Araullo, 29/10/2025, Insurance Business, 'Zurich expands AI ambitions with new research lab')UK professional indemnity underwriters face margin pressure as falling rates outpace stable claims severity; Markel’s Mark Plews urges underwriting discipline, regional market engagement, and clearer PI–cyber wordings amid inflation, regulatory scrutiny, fraud risks, and emerging AI exposures. (Bryony Garlick, 28/10/2025, Insurance Business, 'Specialist PI under pressure as rate declines outpace claims')Descartes Underwriting joined the International Cooperative and Mutual Insurance Federation (ICMIF) as a supporting member to collaborate with mutuals on parametric solutions that close the climate protection gap, leveraging AI- and physics-based models amid rising catastrophe losses and low insurance penetration. (Kenneth Araullo, 28/10/2025, Insurance Business, 'Descartes Underwriting joins ICMIF to tackle climate risk')Everest Group’s Q3 net income fell to US$255m from US$509m as the combined ratio rose to 103.4%, driven by US casualty reserve strengthening; reinsurance posted an 87.0% combined ratio versus 138.1% in insurance, with GWP down 1.2% to US$4.4bn and an ADC of up to US$1.2bn placed with Longtail Re to cover prior-year liabilities. (Kenneth Araullo, 29/10/2025, Insurance Business, 'Everest Group's profits halved as combined ratio rises in Q3')Arch Capital reported Q3 net income of US$1.3bn, with insurance segment growth (NPW +7.3%, GWP +9.7%) and lower cat losses driving record operating income; reinsurance NPW fell 10.7% but earned premiums rose 6.5%, book value per share reached US$62.32 (+5.3% QoQ), and the company repurchased ~US$732m of shares. (Kenneth Araullo, 28/10/2025, Insurance Business, 'Arch Capital Q3 net income hits $1.3bn, driven by insurance gains')Brown & Brown posted record Q3 revenue of $1.6bn (+35%), driven by acquisitions and 3.5% organic growth; margins narrowed with income before tax down 1.9% and margin at 19.4%, while adjusted EBITDAC rose 42% to $587m. The quarter included the $9.83bn Accession Risk Management (RSC Topco) acquisition and 5,000+ new hires as the broker expands globally. (Kenneth Araullo, 28/10/2025, Insurance Business, 'Brown & Brown sees record revenue, narrower margins in Q3')Everest will sell renewal rights for its Global Retail Commercial Insurance book (~$2bn GWP across US/UK/EU/APAC) to AIG and refocus on Global Reinsurance and Wholesale & Specialty; it also secured a $1.2bn adverse development cover with Longtail Re on NA Insurance reserves (AY 2024 and prior), with Jason Keen named CEO of Global Wholesale & Specialty Insurance to drive E&S growth, pending regulatory approvals. (Josh Recamara, 28/10/2025, Insurance Business, 'Everest refocuses with AIG renewal rights sale and $1.2 billion reserve protection deal')UK insurers are accelerating digital transformation, with 89% investing in digital initiatives according to the Association of British Insurers (ABI); AI, automation, personalisation, and on-demand models are reshaping pricing, distribution, and CX, while rising cyber risk, FCA focus on responsible AI, and legacy integration remain key challenges amid stronger UK cyber demand. (Josh Recamara, 28/10/2025, Insurance Business, 'UK insurers rapidly embracing tech innovations')Howden reports a record 37 insurers participating in 2025/26 solicitors’ PII, signalling a softer market with heightened competition, wider excess layer capacity, and general rate declines—though premiums may still rise for fast-growing firms; 18‑month terms persist, cyber uptake is increasing, and underwriters are now probing AI use, while higher‑risk conveyancing-heavy practices remain less favoured. (Kenneth Araullo, 27/10/2025, Insurance Business, 'Law firms see softer market, more insurers in 2025 PII renewal: Howden')Mergers and AcquisitionsAIG and Onex will take 35% and 63% stakes in Convex (valuing common equity at $7B), with AIG also entering a whole-account quota share from Jan 2026; AIG will additionally buy 9.9% of Onex and commit $2B to its funds, with both deals expected to close H1 2026. (Steven Byerley, 30/10/2025, Insurance Business, 'AIG, Onex forge strategic partnership with major investments in Convex Group')Starr Insurance will acquire IQUW Group (syndicates IQUW and ERS plus IQUW Re Bermuda), making Starr’s managing agency the ninth-largest at Lloyd’s; the deal broadens reach in Bermuda, UK retail motor and London wholesale, with IQUW CEO Peter Bilsby set to lead Starr’s international business; closing expected H1 2026, subject to approvals. (Josh Recamara, 30/10/2025, Insurance Business, 'Starr Insurance agrees to acquire IQUW Group')Moves​Following recent UK acquisitions and rebrands, Acrisure bolstered its UK retail leadership with David Cramp as Chief Revenue Officer, Rob White as Chief Risk and Compliance Officer and Rowanne Dicker as Head of UK Retail Markets and Placement, while MPS appointed Dr. Pallavi Bradshaw as medical director following Dr. Rob Hendry’s move to chief member officer, with Bradshaw starting in early 2026. (Rod Bolivar, 31/10/2025, Insurance Business, 'Following acquisitions, Acrisure and MPS announce new appointments')Allianz UK appointed Vicky Yuill as distribution director for Allianz Personal Broker from December 2025, bringing over 20 years’ experience including head of insurance at Sainsbury’s Bank and leadership roles at Ageas and Kwik Fit Insurance Services; this follows Glyn Hughes’ appointment as managing director from February 2026, signaling a stronger push into personal lines broker distribution. (Josh Recamara, 30/10/2025, Insurance Business, 'Insurance moves: Allianz and AutoRek')Amiga Specialty named Martin Mills—Millstream founder who built it into a leading travel and PA MGA before its 2015 sale to Nexus—as non-executive chair to bolster governance and fuel growth in travel and PA, per founder/MD Adam Kembrooke. (Josh Recamara, 29/10/2025, Insurance Business, 'Insurance moves: Amiga, FM, Ignite Specialty')Ignite Specialty Risk made four hires to fuel UK/EU/US growth: Tim Woodgett (ex-Liberty Mutual, MS Amlin, Hiscox) as chief of staff to drive strategy, plus UK underwriting additions Ben Lim (portfolio manager, ex-Marsh), Angus Eames (technical underwriter, ex-ClientEarth/DLA Piper), and Matt Evans (promoted to technical underwriter); CEO Byron Sumner said the moves deepen expertise and enhance service quality as the firm scales globally. (Josh Recamara, 29/10/2025, Insurance Business, 'Insurance moves: Amiga, FM, Ignite Specialty')IGI appointed London market veteran Malcolm Barnes as head of specialty treaty to expand its reinsurance presence from its 20 Fenchurch Street office; ex-Amlin Syndicate 2001 marine treaty lead, Barnes brings 35+ years across Lloyd’s, with CUO Chris Jarvis highlighting growth ambitions in marine, energy, and PV/terrorism specialty treaty lines. (Josh Recamara, 28/10/2025, Insurance Business, 'IGI appoints Malcolm Barnes to lead specialty treaty reinsurance in London')​Not subscribed yet? Subscribe for the latest news, market trends, and weekly insights - all delivered straight to your inbox.​All information provided in this market digest has been gathered from Insurance Business and IDEX Consulting.

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General Insurance newsletter Friday 24th October 2025

​​​Insurance NewsThe Risk and Compliance professionals employment market - Candidates no longer tolerate poor interview experiences, making slick processes essential to attract quality professionals. Jack Johnson, our Risk & Compliance recruiter shares what professionals are looking for in this market and how to attract the very best. (IDEX Consulting news, 'The Risk and Compliance professionals employment market')AI insurance tools - which ones could help you? - Key tools include InsurGPT, Eigen Technologies, and Guidewire. Which ones are you aware of and which ones could help your job? Access our detailed overview to find out. (IDEX Consulting news, 'AI insurance tools - which ones could help you?')MGA outlook: what opportunities are there for insurers? - With the MGA market booming, insurers have a huge opportunity to optimise their product innovation and market reach. Our article explores how partnering with agile MGAs can help insurers capitalise on specialised expertise, technology, and talent to win in a competitive landscape. (IDEX Consulting news, 'MGA outlook: what opportunities are there for insurers?')IDEX Salary Calculator: Is it time for a pay rise? - Use the data from our free salary calculator to arm yourself with accurate market benchmarks that you can use to influence your employer. (IDEX Consulting news, 'IDEX Salary Calculator: Is it time for a pay rise?')The FCA reports UK financial complaints rose to 1.85 million in H1 2025, up 4% from H2 2024, with firms paying £283 million in redress (up 20%). Banking and credit card complaints grew 7% and pensions rose 6%, while insurance complaints were broadly flat. Around 57% of complaints were upheld, and the average payout increased from £207 to £238. (Kenneth Araullo, 24/10/2025, Insurance Business, 'UK financial complaints rise in first half – FCA')Aon has launched an AI-powered supply chain risk consulting solution that analyses data from 80,000+ sources across 200+ countries to predict disruptions, map supplier dependencies and bottlenecks, and deliver real-time, prioritised recommendations—aimed at surfacing hidden vulnerabilities and boosting resilience for global organisations. (Jonalyn Cueto, 23/10/2025, Insurance Business, 'Aon unveils AI tool to spot supply chain weaknesses')London Commercial Court ruled that in RSA v. Equitas: defense costs do not erode the £4m indemnity excess in the excess-of-loss reinsurance, Equitas must follow RSA’s TTSA settlement because the claims co-operation clause didn’t restrict settlements, RSA acted properly and businesslike in reaching the 47% allocation, and compound interest is payable from the date of loss. (Matthew Sellers, 23/10/2025, Insurance Business, 'RSA wins some, loses some in major reinsurance case against Equitas')Chubb’s Q3 2025 delivered net income of $2.80B and core operating income of $3.00B, driven by lower catastrophe losses and strong investment gains, with book value up 4.7% and tangible book up 6.6%. P&C net premiums written rose 5.3% to $12.93B (North America +4.4%, Overseas General +9.7%), while P&C underwriting income hit a record $2.26B with an 81.8% combined ratio; ROE was 15.9% and core ROTE 24.5%. (Kenneth Araullo, 22/10/2025, Insurance Business, 'Chubb’s Q3 earnings surge as book value, premiums climb')Casper Specialty UK launched Tundra Specialty, a dedicated renewable energy insurer set to begin writing by end-2025 under its own brand and strategy; led by veteran underwriter Matthew Melville with Roger Mclean as head of distribution, the unit targets booming solar and wind demand amid funding constraints, positioning to provide specialist capacity as resilience and risk management become central to project financing. (Kenneth Araullo, 22/10/2025, Insurance Business, 'Casper launches Tundra Specialty for renewable energy insurance')Gracechurch’s UK Insurers Monitor shows broker-rated service improving broadly, lifting market-average NPS to +19 (up seven points since end-2024 and 39 since mid-2022), while claims still lag with a market-average NPS of -3 despite recent gains; investments in tech and process may turn claims into a differentiator ahead of the 2026 Service Quality Marque announcements. (Kenneth Araullo, 22/10/2025, Insurance Business, 'UK insurers have improved their services, Gracechurch research finds')MX, the underwriting arm of Specialist Risk Group, struck a multi-year delegated distribution deal with Aviva to support Trilogy Underwriting, targeting over £100m in GWP and bolstering MX’s London Market capacity to fuel UK growth and improve access for brokers handling complex P&C risks, aligning with Aviva’s distribution strategy and broader SRG partnership. (Josh Recamara, 22/10/2025, Insurance Business, 'MX enters multi-year distribution deal with Aviva to expand growth')Pikl founder and Insurtech UK Chair Louise Birritteri says the next wave of UK insurtech is driven by cross-industry talent, collaboration with incumbents over “disruption,” closing the gender funding gap (with policy-level fixes), and simplifying pilots/onboarding, as regulation, macro pressure, and AI reshape innovation and talent pipelines. (Bryony Garlick, 21/10/2025, Insurance Business, 'Diversity and disruption: inside the next wave of UK insurtech')Folgate launched Contractors Combined, a bespoke construction policy for brokers offering up to nine cover sections (EL, PL, CAR, PA, property, PI, D&O, legal expenses) with non-declaration cover, extended PL options, risk management features, and A-rated capacity—aimed at simplifying complex placements amid rising service expectations and theft-driven loss prevention needs. (Kenneth Araullo, 21/10/2025, Insurance Business, 'Folgate unveils contractors combined policy to streamline construction insurance')HMRC data shows UK insurance premium tax receipts reached £4.54bn in H1 2025/26, up £39m year over year and continuing a five-year 40% rise. Industry voices argue for abolishing IPT on health insurance to improve affordability, ease pressure on the NHS, and support mutuals and productivity, even if it reduces tax take. (Kenneth Araullo, 21/10/2025, Insurance Business, 'UK insurance premium tax receipts setting new pace in first half')Ardonagh has struck a major partnership with Asda to deliver insurance products through the supermarket’s channels, expanding distribution and customer reach. The tie-up aims to leverage Asda’s scale with Ardonagh’s insurance expertise to grow sales and improve access to everyday insurance for UK consumers. (Matthew Sellers, 21/10/2025, Insurance Business, 'Ardonagh in huge tie-up with Asda')According to office infrastructure firm Co-space, UK businesses in shared or flexible workspaces face rising cyber exposure, with 43% reporting breaches in the past year; high-risk sectors include information/communications, professional services, and finance, prompting calls for enterprise-grade coworking security, stronger controls (2FA, patching, training), and alignment with cyber insurance requirements—especially as Windows 10 support ends. (Josh Recamara, 21/10/2025, Insurance Business, 'Shared workspaces drive new cyber risks for UK businesses - report')Moves​Allianz has overhauled its UK leadership to accelerate growth: CFO Ulf Lange becomes Managing Director of personal lines from Dec 1, with Michael Ruf (from Allianz SE) stepping in as CFO; Serge Raffard moves to a global role leading expansion in India; Suzanne Scott (ex-AXA) joins as Chief People and Culture Officer; and David Kelly will join in early 2026 as Chief Audit Officer. Separately, Allianz Commercial is introducing a new board structure from Jan 1, 2026, with Jeremy Sharpe named Chief Distribution Officer and Christian Sandric appointed President, Commercial, Asia Pacific, with UK and EMEA presidents to follow, subject to regulatory approval.(Josh Recamara, 24/10/2025, Insurance Business, 'Allianz strengthens UK leadership')The Insurance Industry Charitable Foundation (IICF) CEO Bill Ross, stepping down after 21 years, led the foundation’s expansion across the US, UK, and recently Canada; under his tenure IICF granted over $53M to nonprofits and mobilized 370,000+ volunteer hours from 130,000 industry professionals, with 250+ insurers engaged—now prompting a formal CEO search while Board Chair Wendy Houser oversees operations and a special committee reviews future strategy. (Josh Recamara, 23/10/2025, Insurance Business, 'IICF CEO Bill Ross to step down')Angelica Solutions has added Matt and Katherine Goldsmith to its associate network, bringing 35+ years’ combined pricing and underwriting experience across motor, home, travel, and commercial vehicle lines. Katherine specialises in claims modelling, commercial pricing, data strategy, MI reporting, and technical underwriting, while Matt brings Radar/Python rating engine build, test automation and CI/CD, and cloud expertise, supporting pricing transformation across international teams. Founded in 2019 by Sarah Vaughan, Angelica Solutions provides practical expertise to insurers and MGAs.(Josh Recamara, 21/10/2025, Insurance Business, 'Insurance moves: Angelica Solutions and Amiga Specialty')Amiga Specialty has appointed Jamie Ricketts as Managing Director, financial institutions, a new London-based role reporting to group MD Adam Kembrooke. Ricketts will build and lead the FI product line, set strategy, and work with brokers and clients to drive growth and returns. Formerly at AXIS and Nexus Underwriting, he brings strong broker relationships and a track record of profitable portfolio building. The hire supports Amiga’s 2025-launched expansion across financial lines and transactional risks in the UK and Hong Kong. (Josh Recamara, 21/10/2025, Insurance Business, 'Insurance moves: Angelica Solutions and Amiga Specialty')Open GI has appointed insurtech veteran Stuart Walters as a Non-Executive Director, reuniting him with Chair Peter Thompson from their BGL days. Walters, ex-CIO at BGL and Parcel2go and part-time CTO at Trinity Cups, brings deep tech and digital strategy expertise to bolster Open GI’s partnerships, innovation agenda, and ongoing transformation initiatives. (Kenneth Araullo, 20/10/2025, Insurance Business, 'Open GI bolsters board with insurtech expert Stuart Walters')AXA will reshuffle leadership from Dec 1: Guillaume Borie (previously CEO, AXA France) becomes Global Head of Finance, Strategy, Underwriting, Risk and Technology; Mathieu Godart (CEO, AXA France P&C and partnerships) steps up to CEO, AXA France; Matthieu Caillat (COO, AXA XL) becomes Group Chief Technology and AI Officer and CEO, AXA Group Operations; and Karima Silvent (group CHRO) becomes Deputy General Secretary—aligning underwriting, risk and AI across the group. (Josh Recamara, 20/10/2025, Insurance Business, 'AXA reshuffles leadership team')Not subscribed yet? Subscribe for the latest news, market trends, and weekly insights - all delivered straight to your inbox.​All information provided in this market digest has been gathered from Insurance Business and IDEX Consulting.

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General Insurance newsletter Friday 17th October 2025

​​Insurance NewsHow will a bespoke regulation impact MGAs? - With 68% of brokers demanding bespoke MGA regulation and the market hitting $109 billion in premiums, change is coming. IDEX examines how new frameworks will reshape operations, partnerships, and compliance, and what MGAs must do now to prepare for transformation. (IDEX Consulting news, ''How will a bespoke regulation impact MGAs?')Unlocking AI's potential in insurance: Insights from experts - Getting started with AI doesn't have to be overwhelming. IDEX reveals the proven strategies successful insurers are using, from conducting business reviews to bringing teams along the journey. Discover the practical first steps that separate AI leaders from laggards. (IDEX Consulting news, 'Unlocking AI's potential in insurance: Insights from experts')How insurers and brokers are winning with predictive analytics - As competition intensifies, predictive analytics separates winners from followers in insurance. Our article reveals how brokers and insurers are transitioning from technology experiments to scalable solutions that address complex workflows, compliance demands, and customer expectations. Discover the strategies driving success. (IDEX Consulting news, 'How insurers and brokers are winning with predictive analytics')Why climate transparency matters more than ever for US insurers - 97% of insurers disclose climate strategies, yet only 29% provide measurable targets, a dangerous accountability gap as billion-dollar disasters multiply. IDEX examines why transparency without metrics leaves customers vulnerable and how leading insurers are bridging the widening protection gap before it's too late. (IDEX Consulting news, 'Why climate transparency matters more than ever for US insurers')The Insurance Development Forum announced the first close of its Infrastructure Resilience Development Fund at $340 million, managed by Global Infrastructure Partners (BlackRock), to finance resilient infrastructure across emerging markets—spanning water, waste, energy, transport, health, and digital—using blended senior/mezzanine debt with IFC participation and fundraising continuing into 2026. (Jonalyn Cueto, 17/10/2025, Insurance Business, 'IDF launches $340 million resilience fund for emerging markets')Former Aviva UK & Ireland CEO David Barral, 63, died after his Aston Martin crashed and caught fire in West Yorkshire; police have launched an investigation and appealed for witnesses, while tributes highlight his 2011–2015 leadership at Aviva and broader roles across financial services. (Matthew Sellers, 16/10/2025, Insurance Business, 'Former Aviva CEO David Barral dies in West Yorkshire crash')Marsh McLennan posted Q3 2025 revenue of $6.4B (+11% GAAP, +4% underlying) with adjusted operating income and EPS up 13% and 11% respectively, as it prepares to rebrand to Marsh by 2027 and launches a tech-and-data BCS unit to drive AI-enabled client outcomes. (Kenneth Araullo, 16/10/2025, Insurance Business, 'Marsh McLennan reports Q3 revenue growth as major rebrand looms')NARDAC expanded underwriting to include Construction All Risks cover for BESS projects—protecting against natural perils and hot-testing risks—while extending reach to Europe and Australia, with up to US$50m lead and US$20m for smaller deals backed by eight A-rated Lloyd’s syndicates. (Jonalyn Cueto, 16/10/2025, Insurance Business, 'Broker expands insurance capacity for growing BESS markets')PwC UK launched InsurStart, an accelerator connecting emerging insurers, MGAs, and early-stage carriers with PwC experts for regulatory, business planning, capital access, tech, and recruitment support, with applications open now and pitch sessions starting Dec 11 for the first cohort. (Jonalyn Cueto, 16/10/2025, Insurance Business, 'PwC unveils programme to back emerging underwriters')AXA Partners and insurtech bolttech formed a long-term partnership to scale embedded insurance across the EU, UK, and Switzerland—combining AXA’s B2B2C assistance lines with bolttech’s tech and device protection to open new cross-sell channels across telecom, finance, utilities, travel, OEM, and retail sectors. (Jonalyn Cueto, 16/10/2025, Insurance Business, 'AXA announces new partnership')Aviva will automatically extend BI indemnity periods to a minimum of 24 months at no extra cost for eligible SME policies quoted/renewed via FastTrade—uplifting sums insured accordingly—to tackle underinsurance amid evidence that real recovery from major incidents often exceeds 12 months. (Kenneth Araullo, 15/10/2025, Insurance Business, 'Aviva extends BI cover for SMEs amid underinsurance concerns')The NCSC’s Annual Review reports a surge to 204 nationally significant UK cyberattacks (up from 89), with 18 highly significant incidents and 429 total—driven by APTs—prompting government outreach to FTSE350 leaders and industry calls for proactive, rehearsed incident readiness alongside prevention. (Kenneth Araullo, 15/10/2025, Insurance Business, 'Record spike in major UK cyberattacks puts businesses on alert – NCSC')Moody’s Ratings maintains a stable outlook for UK life and P&C insurers into 2025–26, citing resilient revenues supported by pensions (BPAs) and mandatory P&C demand, high rates bolstering investment income, robust capital, and rebuilding reserves—though P&C pricing has peaked, motor remains pressured, nat-cat and reinsurance costs are elevated, and further solvency gains are unlikely. (Kenneth Araullo, 15/10/2025, Insurance Business, 'UK insurance sector outlook stable as Moody’s sees resilient revenues')Aviva launched Aviva Risk Training Solutions (ARTS), a mobile-first digital platform built with SafetyCulture that gives commercial clients free, expert-led microlearning based on 250+ loss prevention standards, with 25 courses live and 50+ coming, covering risks like flood, cyber, Li-ion batteries, and sustainability; further rollouts are planned globally. (Jonalyn Cueto, 15/10/2025, Insurance Business, 'Aviva launches digital training platform')Marsh McLennan will rebrand to Marsh starting January 2026 and has created a Business and Client Services (BCS) unit to centralise tech, data, AI, analytics, and operations under CIOO Paul Beswick; businesses will transition to the Marsh brand by 2027, with Guy Carpenter becoming Marsh Re and the ticker changing to MRSH. (Kenneth Araullo, 14/10/2025, Insurance Business, 'Marsh McLennan to rebrand as Marsh, launches new BCS unit')​Mergers and AcquisitionsSpecialist Risk Group acquired Health Partners Europe and SEMPRIS to expand its elite sports offering, adding specialist healthcare schemes, indemnity insurance for sports medics, and the Formis athlete management system, while retaining investment in tech and service to broaden high-performance sector access. (Jonalyn Cueto, 17/10/2025, Insurance Business, 'Specialist Risk Group secures latest deal')In further news...Specialist Risk Group acquired a Lockton Wholesale team led by Shelley Wright, integrating with Miles Smith to enhance SRG’s London Market wholesale proposition across property, casualty, and financial lines, aligning with its strategy to build a leading independent wholesale platform for UK brokers. (Jonalyn Cueto, 15/10/2025, Insurance Business, 'SRG announces acquisition of Lockton Wholesale team')Movers​Howden appointed Susan Panuccio as Group CFO effective Jan 6, 2026; she will join the Howden Group board. Bringing 30+ years’ global finance experience, including 20+ at News Corp (eight years as CFO), Panuccio has led digital transformation and growth across markets. (Jonalyn Cueto, 15/10/2025, Insurance Business, 'Insurance moves: Howden, CILA, and Duck Creek')The Chartered Institute of Loss Adjusters (CILA) has appointed Hobbs as Qualifications Manager to drive its education and governance reforms. Formerly Head of Curriculum Strategy at the International Board for IT Governance Qualifications, he oversaw 30+ qualifications and 10,000 exams annually. His hire supports CILA’s push to broaden membership and modernise its qualifications framework. (Jonalyn Cueto, 15/10/2025, Insurance Business, 'Insurance moves: Howden, CILA, and Duck Creek')Zurich appointed Terry Powell as Group CTO and Cristina Ghetti as Group Head of Digital Employee Experience (effective Oct 20), reporting to Ericson Chan. Powell previously led IT transformation and cloud at ANZ, drove AI/digital and global IT centralisation at Domino’s, and ran insurance tech at Suncorp. Ghetti led large-scale AI rollout at Nestlé and delivered a digital roadmap and post-merger IT integration at Coca-Cola European Partners. Powell will drive tech strategy and AI-led resilience; Ghetti will lead AI upskilling and productivity. (Kenneth Araullo, 14/10/2025, Insurance Business, 'Insurance moves: Allianz UK, Zurich Insurance, HDI Global')Allianz UK appointed Mansoor Reehana as Head of Artificial Intelligence, a new role overseeing AI strategy, architecture, and product delivery across the central data team. He will align AI with business goals, scale enterprise ML platforms, drive cross-functional collaboration, and ensure ethical deployment. Reehana joined Allianz in May 2023 as Data Science Manager, leading AI/ML portfolios, platform design/migration, and generative AI implementation. Previously, he worked at EY’s AI Center of Excellence and Crawford & Company, leading global data transformation. (Kenneth Araullo, 14/10/2025, Insurance Business, 'Insurance moves: Allianz UK, Zurich Insurance, HDI Global')HDI Global appointed Georgina Smart as Head of Global Risk Bloodstock & Equine, effective Oct 15. Based in London, she will lead underwriting and distribution strategy across international markets and the US. Smart previously held senior equine underwriting roles at Ashby Underwriting, Tokio Marine Kiln (Head of Equine), and Catlin. HDI’s UK & Ireland bloodstock team continues under Cathy Olive. (Kenneth Araullo, 14/10/2025, Insurance Business, 'Insurance moves: Allianz UK, Zurich Insurance, HDI Global')Miller appointed David Robinson as CEO of its MGA division and Neil Ross as Chief Underwriting Officer to drive specialty underwriting growth. Robinson is the former CEO of Optio Group and ex-Chubb/ACE Regional President for UK & Ireland; Ross joins from AXIS Capital, bringing deep experience across liability, cyber, and property, including digital underwriting initiatives. (Kenneth Araullo, 14/10/2025, Insurance Business, 'Miller names CEO for MGA division')Nexus Underwriting expanded its trade credit operations into Italy, establishing a Milan-based team led by Country Manager Roberto Calabretti. As the only Lloyd’s coverholder for trade credit in Italy, Nexus will roll out existing products and new local solutions; Federica Paudice joins mid-October as Broker and Partner Manager. The move supports European growth across financial lines, legal protection, and cyber. (Jonalyn Cueto, 14/10/2025, Insurance Business, 'Nexus Underwriting expands trade credit operations into Italy')Markel named Tom Hillier as Chief Underwriting Officer and will move to five international businesses (APAC, Canada, Europe, London Market, UK) by end-2025. The London Market unit will consolidate marine & energy, PFR & cyber, and specialty. Hillier previously served as MD – Specialty at Brit Insurance and, after joining Markel in Dec 2023, launched and led Markel’s Specialty practice within International Wholesale in 2023. He brings 20+ years’ experience across P&C lines, focused on underwriting performance and governance. (Jonalyn Cueto, 13/10/2025, Insurance Business, 'Markel names Hillier as CUO, unveils new five-business international structure')Westfield Specialty International appointed Sarah McNally as Head of Distribution, reporting to CUO Jeremy Shallow. London-based, she’ll lead product distribution strategy and broker engagement to drive growth and strengthen cross-class relationships. McNally joins from Zurich Insurance, where she spent 10+ years managing client and broker relationships. (Rod Bolivar, 13/10/2025, Insurance Business, 'Insurance moves: Westfield Specialty, MNK International, Diesta, Optio, Aon, and QBE')MNK International appointed James Gorsuch as Associate Director of UK and international real estate. He will lead reinsurance and wholesale service delivery for clients, including fund and asset managers. Gorsuch previously held roles at Marsh, Lockton, and Inicio Risk Solutions; MNK says the hire strengthens its global real estate capabilities. (Rod Bolivar, 13/10/2025, Insurance Business, 'Insurance moves: Westfield Specialty, MNK International, Diesta, Optio, Aon, and QBE')Optio Group named Harald Teige Head of Coastal Marine at S Insurance AS (Oslo), reporting to CUO Morten F. Basthus. With 30+ years in marine insurance, Teige will help expand the marine portfolio across Nordic and European markets. (Rod Bolivar, 13/10/2025, Insurance Business, 'Insurance moves: Westfield Specialty, MNK International, Diesta, Optio, Aon, and QBE')Aon plc appointed Michelle Beverely as Chief Broking Officer for commercial risk and Lucy Gleeson as Head of Products and Facilities, both reporting to Rob Kemp, CEO of commercial risk UK. Beverely will lead broking strategy and insurer relationships; Gleeson (formerly Head of Structured Portfolio Solutions) will oversee product development and market facilities. Aon says the moves align broking with client needs and bolster leadership. (Rod Bolivar, 13/10/2025, Insurance Business, 'Insurance moves: Westfield Specialty, MNK International, Diesta, Optio, Aon, and QBE')QBE appointed Insaf Idelhaj as Senior Manager for cyber services and risk engineering in Paris. Idelhaj will support underwriters with cyber risk engineering and develop client-facing cyber services; QBE says her technical expertise strengthens its global cyber offerings. (Rod Bolivar, 13/10/2025, Insurance Business, 'Insurance moves: Westfield Specialty, MNK International, Diesta, Optio, Aon, and QBE')FERMA appointed Laurent Nihoul as CEO effective Dec 1, the first senior leader from the insurance/risk sector to hold the role. A former ArcelorMittal Group Head of Insurance with nearly 30 years’ experience, he’ll strengthen advocacy, deepen member engagement, and elevate the risk profession across Europe and globally. (Kenneth Araullo, 13/10/2025, Insurance Business, 'FERMA appoints Laurent Nihoul as CEO, marking insurance industry first')Brokerslink appointed four new regional managers: Enitan Solarin (Africa), Rodney Farah (Americas), Tushar Thakker (Asia-Pacific), and Lívia Bisoni (Europe), joining Tatiana Akl (Middle East). Each will lead steering teams to drive cross-border growth and knowledge sharing across the network, which spans 133 countries. CEO José Manuel Fonseca said their experience will fuel innovation and regional expansion. (Josh Recamara, 13/10/2025, Insurance Business, 'Insurance moves: Brokerslink, Fenchurch Law, Allianz Commercial, iFarm')Allianz Commercial appointed Christophe Zaniewski as Managing Director for France effective April 2026, succeeding Patrick Thiels, who becomes EMEA Chief Client Officer. Paris-based, Zaniewski will oversee mid-market, large corporate, and specialty lines, reinforcing Allianz’s commercial and specialty presence in France. He brings 25+ years’ experience, including executive roles at AIG in France, Belgium, and Luxembourg. (Josh Recamara, 13/10/2025, Insurance Business, 'Insurance moves: Brokerslink, Fenchurch Law, Allianz Commercial, iFarm')iFarm Underwriting (Rokstone) appointed James King to its underwriting team. Formerly at Geo Agriculture, he brings 13 years in farm and motor insurance and will support brokers across farm combined, farm focus, property owners, and farm motor. Head Lee Ellis said King’s expertise will bolster service and expand cross-class capacity. (Josh Recamara, 13/10/2025, Insurance Business, 'Insurance moves: Brokerslink, Fenchurch Law, Allianz Commercial, iFarm')​All information provided in this market digest has been gathered from Insurance Business and IDEX Consulting.

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General Insurance newsletter Friday 10th October 2025

​​Insurance NewsThe InsurTech paradox: opportunities for insurers - As the InsurTech market booms, with CAGR expected to reach $609.50 billion by 2034, there is a huge opportunity for insurers to re-evaluate product distribution. Our insights piece discusses which InsurTech segment insurers need to focus on to improve customer accessibility. (IDEX Consulting news, 'The InsurTech paradox: opportunities for insurers')New M&A sell side solutions offered by IDEX - Considering a sale but feel unprepared and unsure of the market opportunities? IDEX M&A are offering brokers and MGAs a completely new approach focused on a simple but effective 3 step plan. Get in touch for more info. (IDEX Consulting news, 'New M&A sell side solutions offered by IDEX')How to simplify your interview process - Businesses are quickly losing top prospective talent to competitors because of slow, inefficient and unnecessarily complex interview processes. Read our top tips on how to easily improve your interview strategy and avoid missing out on in-demand talent. (IDEX Consulting news, 'How to simplify your interview process')Looking for top US talent? - With established US market connectivity, our consultants working across the US insurance market have strong relationships with a highly skilled and specialised talent pool of professionals looking for their next opportunity. Learn more about our hiring solutions. (IDEX Consulting news, 'Looking for top US talent?')According to Ecclesiastical’s latest Broker Wellbeing Survey, UK broker stress is at a six-year high (47.5% high/very high), driven by workload, regulation, customer demands, and staff shortages, while most brokers feel equipped to manage mental health and report increased employer support (flexible work, counseling, training). (Jonalyn Cueto, 10/10/2025, Insurance Business, 'Broker stress hits six-year high')Gauntlet urges small and mid-sized directly authorised brokers—especially those under ~£1.5m premium income—struggling in a soft market to de-authorise and join its AR network for market access, reduced compliance/overheads, and growth via aggressive new-business focus, showcased at its conference alongside awards and record recruitment. (Jonalyn Cueto, 10/10/2025, Insurance Business, 'Gauntlet highlights pathway for struggling brokers')According to Circle Marine Insurance Services, UK specialty marine insurance faces softening rates from new entrants even as claims, reinsurance, and geopolitical risks rise—intensifying underwriting scrutiny and making price-first placements likely to leave clients exposed. (Bryony Garlick, 9/10/2025, Insurance Business, 'Softening rates and rising risks: Inside UK specialty marine insurance trends')Munich Re Specialty secured approval to offer commercial insurance in Germany, launching construction, property, renewable energy, and surety via a German MGA branch placing through Great Lakes Insurance SE, with a Frankfurt office planned and José David Jiménez García appointed managing director. (Kenneth Araullo, 9/10/2025, Insurance Business, 'Munich Re Specialty gains approval to launch commercial insurance in Germany')QBE warns ransomware will escalate as criminals exploit AI and cloud vulnerabilities—UK saw 49 major incidents over two years—with deepfakes rising, cloud alerts surging, and firms urged to strengthen identity controls, third‑party oversight, encryption, and continuous monitoring. (Josh Recamara, 9/10/2025, Insurance Business, 'Ransomware threats escalate as AI and cloud vulnerabilities grow, QBE warns')Blink Parametric’s Sid Mouncey says UK insurtech leadership is shifting from shiny tech to evidence-based, embedded solutions that integrate with regulation and deliver measurable outcomes—positioning brokers to win as parametric, Consumer Duty‑aligned products scale across distribution. (Bryony Garlick, 8/10/2025, Insurance Business, 'Innovation leadership rebooted in UK insurtech')CRIF research shows 84% of Britons expect fraud against banks and insurers to worsen by 2030—higher than major EU peers—with younger consumers both less concerned and more likely to be victims, prompting calls for stronger security, data governance, and cross‑sector collaboration. (Kenneth Araullo, 8/10/2025, Insurance Business, 'Britons expect surge in bank and insurance fraud by 2030 – CRIF')Willis reports the global mining insurance market is softening, with falling rates, expanded coverage and rising capacity driven by new entrants—though regulators, ESG, natural hazard and casualty pressures persist, requiring proactive, data‑led risk management and early insurer engagement. (Kenneth Araullo, 8/10/2025, Insurance Business, 'Global mining insurance market softens as rates drop and capacity grows – Willis')OneAdvent secured new Lloyd’s-backed capacity from Casper Specialty UK for its Financial Lines MGA, enabling measured expansion into the EU and emerging markets while reinforcing disciplined underwriting under Roberto Murru’s leadership, according to CEO Tim Quayle. (Josh Recamara, 8/10/2025, Insurance Business, 'OneAdvent secures new Lloyd's capacity to drive financial lines growth')Hazelton Mountford expanded its Worcester HQ by adding an extra floor to house its fast-growing property division, investing in talent and tech to boost efficiency and client service amid rising demand for specialist property cover. (Josh Recamara, 8/10/2025, Insurance Business, 'Hazelton Mountford expands Worcester headquarters')Fortegra secured a Lloyd’s underwriting box (Box 388), deepening its London Market integration to collaborate more closely with brokers and syndicates and expand specialty reach across the UK and Europe, per CEOs Rick Kahlbaugh and Mark Figes. (Josh Recamara, 8/10/2025, Insurance Business, 'Fortegra strengthens London market presence with Lloyd's underwriting box')HSB launched CyberPro for micro and small businesses in the UK and Ireland—combining cover for breaches, ransomware and system failures with a 24/7 incident‑response helpline—aimed at closing SMEs’ preparedness gap and available to e‑trade via Acturis and HSB Fast Track. (Josh Recamara, 8/10/2025, Insurance Business, 'HSB unveils cyber insurance solution for micro and small businesses in UK and Ireland')UK insurers are leading boardroom shifts toward tech expertise as AI adoption accelerates: 66% of new insurance directors have tech backgrounds (vs 52% across UK financial services; 35% Europe), with strong gains in gender diversity—per EY’s Boardroom Monitor and AI Confidence Pulse. (Josh Recamara, 7/10/2025, Insurance Business, 'Insurers lead UK push for tech expertise in boardrooms as AI adoption rises')Willis’ Cyber in Focus 2025 report finds a gap between board confidence and cyber realities: ransomware outages have a median 24-day duration with average losses of US$2.7 million; only 68% of boards tested response plans last year; vendor-related breaches account for nearly half of incidents—prompting calls for simulations, vendor analytics, and AI governance. (Kenneth Araullo, 6/10/2025, Insurance Business, 'Gaps apparent between boardroom perception and cyber reality – Willis')RSA and NIG have rebranded to Intact Insurance across the UK, Ireland and Europe, unifying operations under a single brand to support growth ambitions and strengthen commercial and specialty lines—leveraging a broad product set and global risk consulting network. (Josh Recamara, 6/10/2025, Insurance Business, 'RSA and NIG rebrand to Intact Insurance')LIIBA warns the $2.5 trillion global protection gap could widen without stronger backing for brokers, who are driving product innovation amid four risk trends: digital dependency, climate volatility, geopolitics, and intangible assets. Calls include regulatory sandboxes, modernised licensing, and dedicated innovation capital to unlock broker-led solutions. (Josh Recamara, 6/10/2025, Insurance Business, 'LIIBA warns failure to back brokers could widen $2.5 trillion protection gap')​Mergers and AcquisitionsTokio Marine plans to deploy over $10 billion from unwinding cross-shareholdings to accelerate overseas M&A, rebalancing profits beyond the US by targeting smaller personal-lines carriers and specialty expansion across North America, Latin America, Southeast Asia, and Australia. (Matthew Sellers, 9/10/2025, Insurance Business, 'This big insurer has $10 billion to spend on acquisitions')Movers​Liberty Specialty Markets has promoted Henry Nelson to Active Underwriter for Lloyd’s Syndicate 4472, expanding his UK & MENA CUO role; Nelson, who joined LSM in 2013, previously served as Chief of Staff, Head of Portfolio Management (London & Global Products), Marine Portfolio Manager, and Terrorism/War Underwriter, following earlier experience at Aon Crisis Management - part of a leadership transition ahead of Jane Warren’s planned retirement and ongoing regional restructuring. (Rod Bolivar, 10/10/2025, Insurance Business, 'Liberty Specialty Markets promotes Henry Nelson to active underwriter')AmTrust International has appointed Tony Scott as Head of AmTrust Specialty Limited Claims and Head of Claims for its specialty unit, tasking him with leading strategy, operations, and innovation across specialty claims; Scott brings 30+ years’ experience from HSBC, Canopius, and most recently Geo Underwriting. (Jonalyn Cueto, 10/10/2025, Insurance Business, 'Scott named head of claims for AmTrust Specialty')Blenheim Partnerships appointed Geoff Pryor-White to lead its new cyber unit, leveraging his three decades in cyber/tech E&O and Tarian founder experience to bolster specialist delegated authority growth and attract seasoned underwriting talent under CEO Peter Scales’ strategy. (Josh Recamara, 9/10/2025, Insurance Business, 'Insurance moves: Broadstone, MAXIS, Blenheim and SRG')Specialist Risk Group created a team in its International division to coordinate insurance placements for UK subsidiaries of overseas corporates—offering a single UK touchpoint aligned with parent programs and giving overseas brokers a clearer London Market route as part of SRG’s international growth strategy, per deputy CEO Lee Anderson. (Josh Recamara, 9/10/2025, Insurance Business, 'Insurance moves: Broadstone, MAXIS, Blenheim and SRG')Arch Insurance UK named Martin Cleary, Leeds Branch Manager, to lead a 15-person team, strengthen broker distribution, and advance North-East growth—bringing 30+ years’ experience from Bravo Network and Groupama under Regional Manager Janine Starkie’s strategy. (Josh Recamara, 8/10/2025, Insurance Business, 'Insurance moves: Arch, 4most and Acquis')Decus Insurance Brokers launched a new wholesale construction division, appointing industry veteran Steve Downing to lead it—leveraging his 30+ years’ construction insurance experience—to expand London/European specialty capabilities and target complex project risks as infrastructure investment and ESG demands rise. (Josh Recamara, 7/10/2025, Insurance Business, 'Decus Insurance launches construction division to strengthen specialty capabilities')Arch Insurance International appointed Miriam Reid as Head of Business Solutions, overseeing strategic operations, transformation, and organisational alignment; the London-based leader brings 20+ years’ experience from Beazley (Cyber Risks Chief of Staff/Head of Business Management) and AIG, reporting to COO Ketan Motwani to drive scalable, tech-enabled growth. (Kenneth Araullo, 6/10/2025, Insurance Business, 'Insurance moves: Arch Insurance, Westfield Specialty')Westfield Specialty International appointed Andrew Richardson as Head of Open Market Property in London, reporting to Richard Wood. With 30+ years’ experience (ex-Head of Commercial Lines at Faraday Underwriting), he’ll set portfolio strategy, maintain underwriting discipline, and work closely with clients and brokers to drive growth. (Kenneth Araullo, 6/10/2025, Insurance Business, 'Insurance moves: Arch Insurance, Westfield Specialty')Allianz Commercial appointed James Raven as UK Regional Head of Liability, succeeding Luke Baker - who earlier this year became Director UK Global and AGCS SE Branch Manager. London-based, Raven will steer large corporate liability strategy and profitability, bringing 25+ years’ corporate casualty experience as Allianz targets disciplined growth amid heightened claims pressures. (Josh Recamara, 6/10/2025, Insurance Business, 'Allianz Commercial names new UK regional head of liability')​All information provided in this market digest has been gathered from Insurance Business and IDEX Consulting.

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The InsurTech paradox: opportunities for insurers

While insurers focus heavily on AI chatbots and automating claims processes, research shows they could be overlooking a more significant opportunity, using digital platforms to access previously inaccessible customers. New digital platforms and distribution channels now make it possible for insurers to reach customers instantly with relevant products that offer coverage tailored to specific moments or events. The InsurTech market is projected to grow from $25.97 billion to $609.50 billion by 2034 (Precedence Research: Insurtech market size, share, and trends 2025 to 2034), representing a staggering 37.10% compound annual growth rate. In the UK specifically, the InsurTech market is expected to reach $49.51 billion in 2025 and grow at a CAGR of 8.52% to reach $74.41 billion by 2030 (Mordor Intelligence: UK InsurTech market size and share analysis). This isn't growth in traditional insurance sold slightly better. It's billions in new premium from micro-policies, embedded coverage, and on-demand insurance that were previously impossible to distribute economically. Previously, the administrative cost of selling and servicing these products exceeded the premium. Now, automation and embedded distribution have flipped the economics entirely.However, growth isn’t evenly distributed, the market is splitting into distinct lanes each with different economics, customers, and profit models. Some segments are growing at 15%, others at 40%. The companies winning are those picking the right lane, not just accelerating. The question isn't whether to adopt Insurtech, it's which segment insurers should focus on before their competitors do.The protection gapThe global protection gap is projected to reach $1.86 trillion in 2025 (PWC: Protection gap could reach US$1.86tn by 2025, with Asia-Pacific region accounting for almost half of all uninsured risk). That's nearly $2 trillion in insurable risk, which remains inaccessible through conventional distribution channels. This isn't a market failure, it's a distribution inefficiency masquerading as a product problem.The innovation needed isn't in creating better insurance products, it's ensuring customers are able to access adequate coverage precisely when they need it. Where smart money is movingThe embedded insurance market is projected to reach $210.90 billion with a CAGR of 35.14% (FinTech Global: What is embedded insurance 2.0?), which is faster growth than the broader InsurTech market, because embedded insurance solves distribution. When someone books a flight, rents a car, or buys a phone, they're already in a transaction mindset. Research shows that 70% of digital bank customers are interested in receiving insurance offers embedded within their banking services, compared to 44% of traditional bank customers (FinTech Global: What is embedded insurance 2.0?).For insurers and brokers in 2026, this creates three distinct opportunities:1. Partnership economics have flippedFive years ago, insurers paid FinTechs to distribute their products, but now the negotiating power has shifted, with established digital platforms actively seeking insurance partners to enhance their value proposition. The UK is widely recognised as a leading InsurTech market at the forefront of innovative developments including parametric insurance, making it a prime testing ground for these partnerships.2. Specialty lines are outpacing other areas Specialty lines, encompassing cyber, pet, marine, and travel insurance, are forecast to expand at a 19.34% CAGR through 2030 (Mordor Intelligence: UK InsurTech market size and share analysis), signalling faster growth than traditional property and casualty. In the UK, companies like Zego (commercial vehicle insurance), Marshmallow (motor insurance for diverse communities), and ManyPets are leading the charge. These products are perfectly suited for embedded distribution because they're event-driven and purchase-specific. 3. The broker model is being reinvented, not eliminatedContrary to popular belief, technology isn't replacing brokers, it's changing what they broker. Specialty brokers are described as "the connective tissue of the global insurance market" (Insurance Times: Briefing: Protection gap warning poses real questions for UKGI) and remain central to closing the innovation gap. The firms winning in 2026 will be those that use technology to access previously uneconomical market segments.The AI reality check AI and machine learning led the InsurTech technology segment in 2024 (Mordor Intelligence: UK InsurTech market size and share analysis), but not in the way most people may assume. The real value isn't in replacing underwriters, it's in making micro-decisions at scale.AI is transforming insurance viability by enabling models like parametric coverage, which were once only theoretical, to become economically viable through automatic, data-driven payout execution. AI hasn't changed the insurance model; it's made new models economically viable.Research shows that more InsurTech companies are looking to redefine insurance with autonomous AI agents by 2026 (FinTech Futures: Insurtech Global Strategic Business Analysis Report 2024). Focusing on enhancing systems that can assess risk, calculate premiums, and process claims for micro-policies that would have been unprofitable to administer manually.What this means for insurers and brokers The insurers and brokers winning in 2026 won't be those with the best AI or the most slickest apps, they'll be those who answered three questions correctly:Where are my customers already making decisions?Not where you wish they were shopping for insurance, but where they're actually spending time and money.What risks become insurable at scale?When administrative costs approach zero, products that seemed too small to matter suddenly represent billions in aggregate premium.Who do I need to partner with to ensure business growth?Experts predict the rate of M&A deals to increase across the insurance sector, along with increased momentum around open insurance. The winners will be those who think ahead and partner with a business who is able to introduce them to new opportunities and enable innovation. For insurers still focusing on building better comparison websites or optimising internal processes, 2026 could be challenging. For those reimagining distribution entirely, it will be transformational.The technology exists and the demand is proven. The real question will be whether insurers are positioned where the growth is happening, or where it used to be.For more information on this topic, or for support with your business growth needs don’t hesitate to contact one of our recruitment or M&A consultants. ​Sources FinTech Futures: Insurtech Global Strategic Business Analysis Report 2024Insurance Times: Briefing: Protection gap warning poses real questions for UKGIMordor Intelligence: UK InsurTech market size and share analysisPrecedence Research: Insurtech market size, share, and trends 2025 to 2034PWC: Protection gap could reach US$1.86tn by 2025, with Asia-Pacific region accounting for almost half of all uninsured risk

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General Insurance newsletter Friday 3rd October 2025

​​Insurance NewsSustainable ways to grow your business: learn how IDEX can help - IDEX Consulting facilitated the acquisition of Morton Insurance Brokers by Specialist Risk Group, ensuring a seamless transition for clients and employees. As well as enabling Morton’s founder, Adrian Morton, to plan for retirement IDEX enabled the firm's expansion, supporting long term sustainable growth. (IDEX Consulting news, 'Sustainable ways to grow your business: learn how IDEX can help')AI insurance skills Lab: level up your knowledge - Ready to transform how you work but don't know where to begin? Join IDEX Consulting on October 9th at 1pm BST for an exclusive, hands-on AI workshop designed specifically for insurance professionals. (IDEX Consulting news, 'AI insurance skills Lab: level up your knowledge')Key info insurers should know about nuclear energy - The rise of nuclear fusion energy, with its safety and environmental benefits, presents insurers with opportunities to support this transformative technology. However, outdated fission-era exclusions and risk models pose challenges, urging the industry to adopt tailored coverage for fusion's unique risk profile and unlock its potential as a clean energy source. (IDEX Consulting news, 'Key info insurers should know about nuclear energy')The climate disclosure gap US insurers can no longer ignore - Despite 97% of US insurers disclosing climate strategies, only 29% provide measurable targets, creating a transparency gap that leaves customers vulnerable. As extreme weather events escalate, regulators are pushing for mandatory climate risk disclosures, urging insurers to adopt standardised metrics and proactive accountability to bridge the growing protection gap. (IDEX Consulting news, 'The climate disclosure gap US insurers can no longer ignore')​Reputational risk is climbing the agenda for passenger transport companies, with new research showing that concerns over sustainability and cyberattacks now outweigh traditional safety issues. The findings come from the Reputation Risk Readiness Survey, which polled 100 senior executives across airlines, cruise operators and rail companies. (Josh Recamara, 03/10/2025, Insurance Business, 'Transport sector faces rising reputational risks as cyber and environmental pressures mount')Businesses are embedding generative AI (Gen AI) at speed across products, services and internal operations, unlocking opportunities for innovation but also creating new categories of risk. A new report from the Geneva Association, Gen AI Risks for Businesses: Exploring the role for insurance, shed light on how corporate insurance buyers perceive these risks and what they expect from insurers. (Josh Recamara, 03/10/2025, Insurance Business, 'Report: Businesses push for insurance cover as GenAI risks multiply')Willis, a business of WTW, has launched a new parametric insurance solution that activates automatically when a red weather warning is issued by the UK Met Office or Met Éireann, the Irish National Meteorological Service. Developed in collaboration with Swiss Re Corporate Solutions, which will act as the insurer, the policy represents a new approach to weather-related risk transfer. (Josh Recamara, 03/10/2025, Insurance Business,'Willis launches market-first parametric policy')Japan’s largest brewer, Asahi, the owner of Peroni and Grolsch, has been forced to suspend shipments and halt production at many of its domestic plants following a cyberattack that has paralysed its logistics systems for nearly a week. Deliveries of its best-known lager, Asahi Super Dry, have already been missed by bars and retailers, raising fears of shortages. (Stephen Owens, 03/10/2025, Insurance Business,'Beer cyberattack leaves shelves empty')DUAL UK has secured a five-year capacity deal led by Zurich, together with Liberty Specialty Markets and other A-rated carriers, to support the launch of its new regional commercial combined product. The arrangement strengthens the long-standing relationship between DUAL and its insurer partners, while expanding options for brokers in the regional commercial market. (Josh Recamara, 03/10/2025, Insurance Business,'Zurich and Liberty back DUAL UK's new regional commercial combined product')​QBE Insurance Group has locked in its US-based interim cyber chief to a permanent role, underscoring the company’s move to treat digital security as a global rather than regional function. Given the insurer’s high profile in cyber insurance, the role has particular importance – a cyber incident of its own would cause substantially red faces. (Matthew Sellers, 03/10/2025, Insurance Business, 'QBE shifts cyber lead to US')Munich’s Oktoberfest, the world’s largest folk festival, was suspended Wednesday after police confirmed a credible bomb threat linked to a violent incident in the city’s northern district. Shortly before dawn, firefighters were called to Lerchenau where a house belonging to the suspect’s parents was ablaze. Investigators later said the property had been deliberately set on fire and wired with explosives. Several vehicles nearby, including a minibus, were destroyed. The suspect was discovered at Lerchenauer Lake with gunshot wounds believed to be self-inflicted and died from his injuries. (Chris Davies, 01/10/2025, Insurance Business, 'Oktoberfest closed amid bomb threat after deadly Munich explosion')We’re now decades past when email scams became common knowledge. But even as other cybercrime tactics have come and gone, social engineering attacks remain one of the most common ways threat actors gain initial access to an organisation’s systems. Once inside, threat actors can explore the network, exfiltrate (steal) data, deploy ransomware or do further social engineering to defraud the victim. (Travelers, 01/10/2025, Insurance Business, 'Social engineering outgrows the inbox')Howden secures a UK Space Agency grant to develop an AI-powered biodiversity risk tool, leveraging satellite data to enhance ecological monitoring, streamline insurance underwriting, and support compliance with environmental frameworks. (Kenneth Araullo, 1/10/2025, Insurance Business, 'Howden wins UK Space Agency grant to build AI-powered biodiversity risk tool')In further news...Howden expands its renewable energy insurance facility across the UK, offering streamlined coverage for wind, solar, and battery projects with up to £150 million capacity, supporting the transition to a low-carbon economy. (Kenneth Araullo, 1/10/2025, Insurance Business, 'Howden expands renewable energy insurance facility across UK network')Liberty Mutual launches a global cyber insurance suite, combining tailored coverage and international expertise to address rising cyber risks, while navigating profitability challenges in an expanding market. (Josh Recamara, 1/10/2025, Insurance Business, 'Liberty Mutual rolls out global cyber suite as market softens')Howden mourns the loss of Chris Cotterell, a pioneering leader in cyber insurance and founder of Safeonline, remembered for his profound industry impact, leadership, and dedication to fostering valued relationships. (Kenneth Araullo, 1/10/2025, Insurance Business, 'Howden mourns death of cyber chair and industry pioneer Chris Cotterell')Dame Susan Langley DBE, Gallagher UK Chair, has been elected as the 697th Lord Mayor of London, becoming the first to use the title "Lady Mayor." With a distinguished insurance career, including roles at Lloyd’s of London and Gallagher, Langley aims to promote London’s global financial leadership, business growth, and social impact during her term. (Kenneth Araullo, 30/9/2025, Insurance Business, 'Gallagher UK chair Susan Langley elected as London’s first ‘Lady Mayor’)Fitch Ratings reports that global insurance regulators are diverging in their approaches, with Europe and Asia-Pacific easing capital requirements to boost economic activity, while the US and UK tighten oversight on reinsurance treaties. These shifts reflect efforts to balance capital flexibility with solvency and market stability. (Rod Bolivar, 30/9/2025, Insurance Business, 'Global insurance regulators take divergent paths, Fitch says')Hiscox's Cyber Readiness Report reveals that 59% of SMEs faced cyberattacks in the past year, with 33% incurring fines and many reporting financial and operational fallout. Ransomware remains a key threat, with 80% of targeted firms paying ransoms, though only 60% recovered data. AI vulnerabilities are also rising, prompting 94% of SMEs to plan increased cybersecurity investments. (Rod Bolivar, 30/9/2025, Insurance Business, 'SMEs hit hard by rising cyber risks - report')A missile strike on the Dutch cargo ship Minervagracht in the Gulf of Aden, attributed to Yemen's Houthi rebels, injured two crew members and set the vessel ablaze. This incident highlights escalating maritime risks in a critical shipping corridor, raising marine insurance premiums and complicating risk assessments for insurers. (Matthew Sellers, 29/9/2025, Insurance Business, 'Missile strike on Dutch cargo ship raises marine insurer risks')Bondaval has partnered with Swiss Re Corporate Solutions to expand digital credit insurance globally. Starting January 2026, Bondaval will underwrite policies via its platform, with Swiss Re providing capacity. This collaboration aims to modernise credit insurance with real-time, embedded solutions, enhancing flexibility and risk management for businesses across the UK, EU, US, and Canada. (Josh Recamara, 29/9/2025, Insurance Business, 'Bondaval and Swiss Re join forces to expand digital credit insurance')​​Mergers and AcquisitionsMarsh has sold its Irish personal lines insurance portfolio to Cornmarket, transferring motor, home, travel, and van policyholders along with 20 employees. The move aligns with Marsh's strategy to focus on corporate and commercial risk advisory, while Cornmarket gains a stronger foothold in the consumer market, adding to its 240,000 clients and over 430,000 policies, with a workforce now exceeding 500 across Ireland and the UK. (Matthew Sellers, 30/9/2025, Insurance Business, 'Marsh drops Irish unit with sale')Minority Broker Partnerships, backed by insurance veteran Peter Cullum, takes a minority stake in Moonrock Insurance, providing capital to expand its underwriting capabilities, product portfolio, and international reach in the fast-growing drone and eVTOL insurance market. (Josh Recamara, 1/10/2025, Insurance Business, 'Veteran-backed firm takes stake in MGA Moonrock Insurance')Movers​Shepherds Friendly has announced that Jonathan Sandell will take over as chief executive at the beginning of 2026, subject to regulatory approval. He will succeed Ann-Marie O’Dea, who is stepping down after more than a decade in the role.Sandell brings more than 20 years of leadership experience in financial services, with particular expertise in developing customer propositions and building intermediary partnerships. (Josh Recamara, 2/10/2025, Insurance Business, 'Shepherds Friendly names Jonathan Sandell as next CEO')Arch Insurance International appoints Kevin Lumiste as Senior Construction Underwriter in London, leveraging his 25+ years of experience in power generation and complex risks from roles at SCOR, Zurich Global Corporate, and Starstone Insurance, to grow Arch's global construction portfolio and enhance client delivery. (Josh Recamara, 1/10/2025, Insurance Business, 'Insurance moves: Evolution Claims, Arch, Allianz Benelux, Commercial Express and Towergate')Towergate Employee Benefits appoints Dasha Ivanova as Client Director, bringing her experience from AON (NFP) to oversee strategic corporate relationships and support benefits strategy, as the firm expands its consulting team to meet growing demand for compliant, cost-effective solutions. (Josh Recamara, 1/10/2025, Insurance Business, 'Insurance moves: Evolution Claims, Arch, Allianz Benelux, Commercial Express and Towergate')Allianz Benelux reshapes its leadership team with Jeroen den Tex, former Chubb Benelux country President, as Chief P&C officer to lead underwriting and claims, and Heidi Cortois, with experience at NN Belgium, Crelan, and Marsh & McLennan, as Chief Sales Officer in Belgium, driving growth and broker engagement across the region. (Josh Recamara, 1/10/2025, Insurance Business, 'Insurance moves: Evolution Claims, Arch, Allianz Benelux, Commercial Express and Towergate')UK MGA Commercial Express appoints Paul Webley as Director of Sales and Distribution, bringing senior experience from Towergate, Arista, Arch Insurance UK, and Ashley Page Insurance Brokers, to lead key account management, sales, and marketing as the company aims to double its GWP by 2028 and transition into an MGU. (Josh Recamara, 1/10/2025, Insurance Business, 'Insurance moves: Evolution Claims, Arch, Allianz Benelux, Commercial Express and Towergate')Evolution Claims Management appoints Matt Stockton as Head of Operations, bringing his expertise from Innovation Group, where he managed property services, subsidence claims, and general perils operations, as the company continues its tech-driven expansion and client growth. (Josh Recamara, 1/10/2025, Insurance Business, 'Insurance moves: Evolution Claims, Arch, Allianz Benelux, Commercial Express and Towergate')Specialty MGA has appointed Nick Conway as Senior Underwriter for medical malpractice. With over 25 years of experience at firms like Marsh and BMS Global Healthcare, Conway will oversee global medical risks, including hospitals, clinics, and allied health providers, from the London office. He aims to leverage MNK Group's expertise to drive growth across healthcare and other business lines. (Rod Bolivar, 30/9/2025, Insurance Business, 'Insurance moves: wefox, Specialty MGA, ThingCo, PoloWorks')Markel Insurance has appointed Clarice Francis as Operations Manager for its international war and terrorism division. Based in London, Francis will enhance operational efficiency, strengthen underwriting policies, and collaborate with brokers globally. Previously with Hiscox, she brings expertise in operations management and project delivery, joining Markel during rising demand for political violence coverage amid global instability. (Jonalyn Cueto, 29/9/2025, Insurance Business, 'Markel appoints new operations manager')HDI UK & Ireland has appointed Tom Potter as Director of Liability, effective September 22, 2025. With over 15 years of experience, including roles at AXA XL, Potter will focus on profitable growth and technical underwriting excellence. His appointment supports HDI's strategic goals in liability underwriting across core regions. (Jonalyn Cueto, 29/9/2025, Insurance Business, 'HDI names director of liability for UK and Ireland')​All information provided in this market digest has been gathered from Insurance Business and IDEX Consulting.