Back to jobs

Account Handler - SME

Job description

As an SME Insurance Account Handler, you will be working with a company that has a reputation for excellence and is committed to delivering exceptional customer service. You will have the opportunity to work with a diverse range of clients, providing them with bespoke insurance solutions to meet their needs.

In addition to a competitive salary, this role offers a range of benefits, including a comprehensive benefits package, ongoing training and development opportunities, and the chance to work with a supportive and friendly team of insurance professionals.

Role profile

  • Managing a portfolio of SME clients and developing strong relationships with them
  • Identifying and assessing clients' insurance needs and recommending suitable insurance products and solutions
  • Liaising with insurance underwriters and negotiating insurance terms and premiums on behalf of clients
  • Issuing and administering insurance policies, including handling renewals, cancellations, and endorsements
  • Responding to clients' queries, concerns, and claims promptly and professionally
  • Monitoring clients' insurance requirements and recommending adjustments to their insurance policies as necessary
  • Maintaining accurate and up-to-date records of clients' insurance policies, claims, and interactions
  • Keeping up-to-date with changes in the insurance industry and regulatory requirements, and sharing knowledge with colleagues and clients
  • Collaborating with colleagues in other departments, such as claims, risk management, and marketing, to provide a holistic service to clients

This is a fantastic opportunity to take your career to the next level with a company that is committed to providing its employees with a challenging and rewarding working environment.

Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.

Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.