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Claims Manager

Job description

Are you an experienced Claims Manager whose core values include going above and beyond for your clients?!

We have a new role in Birmingham for a Claims Manager to join a highly respected Broker who has handled a mix of Commercial Claims and has the ability to be client facing in the event of a claim.

The role;

You will be responsible for managing a claims team and ensuring that the level of service provided is second to none.
Lead by example and monitor and drive performance through carrying out regular team meetings and performance reviews.
Have the ability to identify individual training requirements and building the skills and knowledge of team members.
The role will involve you handling claims in an efficient and timely manner and attend losses when required.
You will produce claims reports and handle all complex commercial claims including Property, Casualty and Financial Lines.
Develop and manage strong relationships with external parties, such as Insurers, Solicitors, Loss Adjusters.

What we need from you;

Previous claims management experience is essential....candidates from a broker, insurer and adjuster background will be considered.
Good time management and excellent communication skills are a must!
You will have knowledge & understanding of a claims management function including its processes and procedures.
You will have the ability to liaise with key stakeholders across the business.

You will be rewarded with a competitive basic salary along with a good benefits package.
Industry qualification is required or working towards.
Hybrid working is also available with a mix of both home and office working.

Please get in touch - / 07983 055279 for a confidential discussion.

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.