Job description
Some Account Handler jobs are just… admin. Push the papers, process the renewals, keep the wheels turning.
This isn't that.
Here, you're part of a proper commercial broking team - working alongside Account Executives to manage and grow a well-established portfolio of Highland clients. Clients who actually value their broker. Clients who'll take your call.
Why You'll Like It Here
They're one of Scotland's most respected independent brokerages - a name that means something locally.
Leadership is local, visible, and focused on making you and your Execs successful.
You're trusted to manage relationships, not just type up schedules.
What You'll Be Doing
Handling mid-market commercial accounts across Property, Liability, Fleet, and specialist sectors
Prepping and processing renewals, MTAs, and new business documentation
Liaising directly with clients to resolve queries and keep programmes running smoothly
Working with insurers to negotiate terms and cover that work in the real world, not just on paper
Spotting opportunities to add value - whether that's cross-sell, upsell, or better cover options
What You'll Need
Experience in commercial insurance broking (mid-market or larger)
Confident dealing directly with clients and insurers
A knack for staying organised while keeping multiple plates spinning
Team player mentality - because the Account Execs here work closely with their Handlers, not in silos
What's On Offer
Salary up to £42k + benefits
Hybrid-friendly working pattern once you're settled
Supportive team, no micro-managing
Real scope to progress - past Handlers here have stepped into Exec roles when ready
Interested?
Call Stuart McKenna on 07487 706 391 or email stuart.mckenna@idexconsulting.com.
And if your CV's not up to date? Doesn't matter - if you've got the experience, we'll work that bit out later. andler for inverness
Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.
Our Diversity, Equity and Inclusion Mission
At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
