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Commercial Account Handler

Job description

Commercial Account Handler - Kent

Salary: £30-40,000 + benefits suite including PMI, DIS and pension


Are you looking for a role with flexibility to work from home at least 3 days per week? Are you keen to work in a close-knit team where there is real collaboration? Do you want to work for an employer who truly encourages internal progression and development? Read on if so!

A well-established Broker is looking for an experienced Account Handler to join their growing, enthusiastic and highly successful team. The Account Handler will inherit a portfolio of existing clients and be responsible for their renewal, cross-selling and upselling where needed and dealing with Insurers on the day to day matters that arise. The book is c£50k income, made up of SME business paying premiums up to £5k.

The Role

  • Manage a portfolio of existing clients throughout the year, including their renewal cycle

  • Identify, agree and execute strategies for clients' insurance and risk management needs

  • Liaise with Insurers on behalf of clients

  • Complete own administration accurately and effectively

  • Strive to deliver best practice, market-leading service and solutions for all clients

  • Be an active, and positive contributor to the team and business as a whole

The Person

  • Property-Casualty (Combined) insurance experience as an Account Handler

  • Exceptional communication, relationship and interpersonal skills

  • An eye for detail and an ability to understand and exceed customer needs

  • Negotiating and influencing skills

  • Analytical and problem-solving skills

  • A working knowledge of the regulatory environment

  • Cert CII qualified and working towards ACII is desirable

  • Dynamic with a stable career history

  • A self-starter with a proven track record of success with existing clients

  • The ability to remain calm under pressure and be able to work flexibly when required

  • A deeper knowledge of Construction, Motor Trade, Engineering, Property Owners, Motor Fleet, PI, Cyber and Marine trades

If you would like to hear more, please get in touch for a confidential chat.

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