Job description
We're recruiting for a Commercial Account Handler to join a well-established insurance broker based in Birmingham.
This is a great opportunity for an experienced handler who enjoys delivering high-quality service, supporting Account Executives, and building strong client relationships within a collaborative brokerage environment.
The Role
Providing day-to-day servicing across a commercial insurance portfolio
Handling mid-term adjustments, renewals, and policy documentation
Liaising with insurers to obtain terms, negotiate premiums, and place cover
Supporting Account Executives with renewals, presentations and client queries
Ensuring all work is FCA-compliant and completed to a high standard
Building strong working relationships with clients and insurers
What We're Looking For
Experience as a Commercial Account Handler / Client Advisor within a broker environment
Solid technical knowledge of commercial insurance products
Strong attention to detail and organisational skills
Confident communicator with a service-led mindset
Acturis experience beneficial but not essential
Cert CII / working towards professional qualifications desirable
What's on Offer
Competitive salary and benefits package
Supportive, team-focused brokerage culture
Opportunity to work with experienced Account Executives and insurers
Long-term stability and career development
This role would suit a Commercial Account Handler who takes pride in delivering excellent service and supporting client retention, without the pressure of new business targets.
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Our Diversity, Equity and Inclusion Mission
At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
