We are working with an FCA regulated insurance broker and supporting in their search for a General Insurance Manager. This is a business that has gained a significant reputation within a niche sector by working closely with its clients to provide a wide range of specialist commercial insurance products for individuals and businesses.

You will need to have exposure to working in a leadership position within he General Insurance sector and an understanding of how a business operated within FCA guidelines.
The primary focus of the role holder will be to manage the smooth running of the operation and to support its continued expansion. This will involve managing a team of line managers and working with other departments, commercial and the businesses main client to secure the key accountabilities detailed below:

Compliance

Working with the Business analyst and implementation technician to ensure that the organisation monitors, maintains and develop rules, processes and procedures which seek to ensure that the business is compliant with developments in regulation generally.

HR issues

Line managing section heads within the department and operating a HR framework which may include appraisals, reviews, staff developmental programmes and holiday and return to work issues. Handling any specific personnel issues that may emerge with the support of the HR manager.

Management information

Working with the IT manager to ensure the production of regular information which can be provided to the board as well as the proactive design and maintenance of any new business Management Information and reporting systems.

Training

Working with the training manager to ensure that the organisation and all its personnel are up to date with its training and competency regimes.

Quality

Liaising with the company's largest client to ensure that service levels are commensurate with the expectations of its members. Ensuring that the company is constantly improving its operational systems and standards to routinely improve the quality of service to members.

Operational and Special projects

Working to ensure that one off or necessary initiatives can be delivered. E.g. contributing to small scale postal distribution of materials. Contributing to the update and development of the new computer systems from a user perspective which are currently being developed by the IT department. Undertake wide ranging ad hoc projects when necessary.

Integration

Ensuring that the workforce are fully appraised of any wider organisational developments that may impact upon their day jobs through quality communication and exploiting all networks.

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