Head of Head of Risk and Compliance Wholesale and Operations

Role purpose:

• A member of the risk and compliance leadership team, supporting the Group Risk and Compliance Director in:
• Providing expert advice to the Wholesale Division Executive Committee and leadership team on all regulatory matters.
• Supporting the Wholesale Division Executive Committee in ensuring that key business risks are managed effectively and to within tolerance through Risk reporting to both the Group and Division Executive Committee
• Leader for R&C operations, ensuring all internal and external reporting requirements are delivered by the team on time and to a suitable quality, and that appropriate scheduling and review is in place where internal contributions are required.

Main duties and accountabilities

• Member of the risk and compliance leadership team responsible for providing expert advice and guidance on wholesale matters
• Attendee at the Wholesale Executive Committee, preparation and presentation of the monthly R&C report
• Support the Risk & Compliance Monitoring Framework, identifying areas for review, ,and supporting the Head of Compliance Monitoring in recommending appropriate actions for mitigation where required.
• Ensuring all internal and external reporting requirements are delivered by the team on time and to a suitable quality, and that appropriate scheduling and review is in place where internal contributions are required including updates to the risk registers/risk reporting provided by the R&C Heads of the Retail and Franchise Divisions
• Oversight of the key control framework for compliance operations, including scheduling of control reviews.
• Provide regular reports, including a summary of review results, identification of themes and commentary on progress of actions for the Executive Committee/Group Risk Committee, as appropriate.

Competencies and qualifications

• Extensive experience of working in a general insurance wholesale risk and compliance function
• Deep knowledge of compliance in a Lloyds/London Market environment (including operation of TOBAs, binders, Bordereaux, etc.)
• Team management experience preferred.
• Wider experience in insurance broking or MGAs an advantage.

Knowledge required:

• Strong knowledge and experience of the UK wholesale insurance market.
• Knowledge and experience of a broking environment.
• Knowledge of the MGA environment.
• Strong knowledge and experience of UK regulatory requirements.

Skill requirements:

• Excellent verbal and written communication, including report writing.
• The ability to gather information, diagnose it and identify issues and solutions.
• Ability to see more than one solution to a problem and to identify the best option for the business.
• The ability to work constructively with colleagues and team members.
• Computer literate, strong Excel and MS Word skills.
• Ability to use business analytics tools.
• Strong analytical skills

Competencies:

• Personal drive, motivation and enthusiasm to make a positive difference to the business
• Knowledge of products, systems, the market, legal and regulatory requirements necessary to fully undertake the role
• Strong ability to gather information, diagnose it and identify solutions, demonstrating flexible thinking by challenging the present and being prepared to consider different approaches and perspectives.
• Strong ability to work constructively with colleagues.
• Demonstrates ongoing commitment to providing first class service to customers, demonstrates appropriate market awareness and adherence to regulatory requirements.

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