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Project Manager

Job description

Main function of job:
This position reports to the Project Delivery Manager within the Business Change team. Accountable for managing a team of resources within assigned projects through the project life-cycle and has overall accountability for the delivery of their projects to agreed time, cost and quality constraints.

Main Duties:

  • To plan projects proactively, managing the project using the agreed plan, communicating progress and variance to plan, to key stakeholders
  • To manage communications to key stakeholders including the Business Owner, Project Board, project team and 3rd parties, ensuring they are aware of changes to the project status in a timely manner
  • To identify all project dependencies and risks, ensuring they are effectively managed and that identified risks have mitigation/contingency plans in place
  • To control and challenge project scope and any changes using appropriate change management processes
  • To ensure project budgets are managed and tracked against ROI and that any deviations are escalated
  • To identify and allocate resources required to deliver projects, submitting clearly defined resource requests through the appropriate channel
  • To investigate, escalate and ensure that all project issues are effectively resolved
  • To effectively and professionally manage vendor relationships and participate in vendor selection in line with vendor management policy and procedures
  • To review outputs from all supporting teams ie. BA community to ensure 'fit for purpose' and quality standards are achieved
  • To become involved in the delivery of technical training to both experienced and inexperienced groups of individuals


  • Demonstrable project management experience involving strategic and multi-faceted deliverables
  • Comprehensive knowledge of the practices, procedures and principles of project management sufficient to manage multiple concurrent projects
  • Knowledge of PRINCE2, APMG or equivalent project delivery methodology

Personal Qualities:

  • Highly developed communication skills, both verbal and written and the ability to tailor style and content accordingly
  • Strong attention to detail, together with a logical and tenacious approach to problem solving
  • Exceptional organisational and planning skills
  • Passionate about exceeding customer expectations and improving service levels
  • Strong negotiating and influencing skills

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