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Senior Commercial Insurance Account Handler

Job description

Are you an experienced commercial insurance professional ready for your next challenge?

We're seeking a Senior Insurance Account Handler to join a supportive and growing team based in Kent. This is a fantastic opportunity for someone with insurance experience who enjoys building strong client relationships and delivering exceptional service.

Key Responsibilities:

  • Manage a portfolio of commercial clients
  • Act as the first point of contact for client queries and renewals
  • Build and maintain strong client relationships
  • Identify opportunities to enhance cover or cross-sell services
  • Work collaboratively with colleagues to ensure excellent service delivery

What We're Looking For:

  • Experience in a similar role
  • Strong communication skills - confident both on the phone and face-to-face
  • A proactive, solutions-focused mindset
  • Team player with a positive attitude and resilience
  • Willingness to learn and develop - support for CII/ACII qualifications available
  • High levels of integrity and professionalism

What's On Offer:

  • Salary of £45,000 - £50,000 depending on experience
  • Bonus scheme
  • Generous holiday allowance
  • Hybrid and flexible working options (genuinely flexible!)
  • Pension scheme
  • Support for professional development and qualifications
  • Wellbeing resources and employee support
  • Paid volunteering day
  • Recognition and reward initiatives

Ready to take the next step in your insurance career?
Apply now or get in touch for a confidential chat.

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.