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Claims Executive

Job description

Building great relationships and using your technical ability to help clients.

That's what you are brilliant at and what gets you out of bed in the morning.

And that's the essence of this Claims Executive position available via IDEX.

Here you are the face of the claims operation of this major broking group.

Helping your clients in times of need.

Guiding them through complex claims cases.

Working with them strategically to help them achieve their business goals.

All part of the day to day here.

More about the role….

This is a classic Claims Executive role, designed to manage strategic client relationships and get involved in the larger, complex cases.

You'll be working with a variety of commercial based claims including property, fleet, casualty, business interruption, disease and PI cases so a good cross class knowledge will be essential.

You'll be out meeting clients as often as possible with your non-client facing work managed either at home or in the city centre offices.

The autonomy you'll be given will allow you to really focus on the job in hand although you will also benefit from working beside other members of the same group locally to provide a bit of support as and when required.

More about the firm….

This brokerage is one of the best funded businesses in the UK broking market with reach right across the mid and corporate client arenas.

In Scotland, they operate across a branch network, with a regional claims team in place to support the various divisions and offices at the front line.

With an inspirational and well known leader at the helm, they are investing heavily in their claims and risk division as part of an ongoing project to improve their service offering in this area.

The business has attracted some of the very best people in the Scottish insurance space to join them in the last 12 months which has injected huge momentum behind them.

They are at that sweet spot of size - large enough to have capability across all services a client will ever need but with a regional culture which feels more like an independent broking business.

Are you the right match….

You'll need a background in commercial claims for this one, ideally with experience in handling EL/PL, property and commercial motor-based cases from either a broker or insurer background.

As this is a client facing role, you'll need to have the confidence and gravitas to deal with key contacts in SME and larger corporate firms at a face to face level to develop strategic relations and manage complex claims work.

You'll be working from the main Glasgow trading hub a couple of days a week so ideally, you'll be in commutable distance from the city centre.

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.