Job description
About Us
We have been appointed to work on behalf of a growing brokerage based in London city centre, specialising in delivering tailored risk and insurance solutions to a diverse client base. Their collaborative and client-focused approach ensures they provide high-quality service and trusted advice.
The Role
We are seeking a competent and proactive Claims Handler to join their Real Estate Team on a part-time basis. This is a remote position, offering flexibility around working hours, with occasional travel required to client sites across the South East region.
You will take ownership of managing clients' claims programmes, ensuring efficient handling of claims from notification through to settlement, while maintaining excellent service standards.
Key Responsibilities
- Manage a portfolio of property and associated liability claims from inception to resolution
- Act as the main point of contact for clients, insurers, and third parties throughout the claims process
- Provide clear and timely updates to clients on claim progress and outcomes
- Liaise with loss adjusters, insurers, and other stakeholders to drive claims to successful conclusion
- Identify trends and provide insights to support clients' risk management strategies
- Support the Real Estate Team in delivering a high-quality, seamless service
About You
- Proven experience as a Claims Handler within an insurance broker or insurer
- Exposure to property and associated liability claims is highly desirable
- Strong organisational skills with the ability to manage multiple claims effectively
- Excellent communication and client relationship skills
- Self-motivated and comfortable working remotely
- Willingness to travel to client sites across the South East on an ad hoc basis
What they offer
- Flexible, part-time working arrangements to suit your schedule
- Remote working with autonomy and trust
- Opportunity to work closely with a specialist Real Estate Team
- Supportive and collaborative working environment
If you are an experienced claims professional looking for a flexible role with ownership and variety, we would love to hear from you.
Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.
Our Diversity, Equity and Inclusion Mission
At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
