Job description
The Role
We are seeking an experienced Claims Handler to join a growing insurance brokerage in Leicester. This is an excellent opportunity for someone with prior insurance broker claims experience who enjoys managing claims end-to-end and delivering outstanding service in the property and commercial insurance sector.
You will act as a key point of contact for clients throughout the claims process, ensuring claims are handled efficiently, fairly, and with a strong focus on achieving the best possible outcomes.
Key Responsibilities
Handle commercial and property claims from first notification through to settlement
Act as the main liaison between clients, insurers, loss adjusters, and other third parties
Provide clear guidance and support to clients during the claims process
Ensure accurate documentation and compliance with FCA regulations
Monitor claim progress and proactively resolve issues or delays
Maintain strong working relationships with insurer claims teams
About You
Previous experience as a Claims Handler within an insurance broker is essential
Strong knowledge of commercial and/or property insurance claims
Confident communicator with a client-focused approach
Well organised with strong attention to detail
Able to manage multiple claims while maintaining high service standards
What's on Offer
Hybrid and flexible working options
Supportive, collaborative team environment
Long-term career development within a respected brokerage
If you're a broker-side Claims Handler looking to take the next step in your career within property and commercial insurance, this is an excellent opportunity to join a growing team in Leicester.
Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.
Our Diversity, Equity and Inclusion Mission
At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
