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General Insurance newsletter Friday 3rd October 2025

​​Insurance NewsSustainable ways to grow your business: learn how IDEX can help - IDEX Consulting facilitated the acquisition of Morton Insurance Brokers by Specialist Risk Group, ensuring a seamless transition for clients and employees. As well as enabling Morton’s founder, Adrian Morton, to plan for retirement IDEX enabled the firm's expansion, supporting long term sustainable growth. (IDEX Consulting news, 'Sustainable ways to grow your business: learn how IDEX can help')AI insurance skills Lab: level up your knowledge - Ready to transform how you work but don't know where to begin? Join IDEX Consulting on October 9th at 1pm BST for an exclusive, hands-on AI workshop designed specifically for insurance professionals. (IDEX Consulting news, 'AI insurance skills Lab: level up your knowledge')Key info insurers should know about nuclear energy - The rise of nuclear fusion energy, with its safety and environmental benefits, presents insurers with opportunities to support this transformative technology. However, outdated fission-era exclusions and risk models pose challenges, urging the industry to adopt tailored coverage for fusion's unique risk profile and unlock its potential as a clean energy source. (IDEX Consulting news, 'Key info insurers should know about nuclear energy')The climate disclosure gap US insurers can no longer ignore - Despite 97% of US insurers disclosing climate strategies, only 29% provide measurable targets, creating a transparency gap that leaves customers vulnerable. As extreme weather events escalate, regulators are pushing for mandatory climate risk disclosures, urging insurers to adopt standardised metrics and proactive accountability to bridge the growing protection gap. (IDEX Consulting news, 'The climate disclosure gap US insurers can no longer ignore')​Reputational risk is climbing the agenda for passenger transport companies, with new research showing that concerns over sustainability and cyberattacks now outweigh traditional safety issues. The findings come from the Reputation Risk Readiness Survey, which polled 100 senior executives across airlines, cruise operators and rail companies. (Josh Recamara, 03/10/2025, Insurance Business, 'Transport sector faces rising reputational risks as cyber and environmental pressures mount')Businesses are embedding generative AI (Gen AI) at speed across products, services and internal operations, unlocking opportunities for innovation but also creating new categories of risk. A new report from the Geneva Association, Gen AI Risks for Businesses: Exploring the role for insurance, shed light on how corporate insurance buyers perceive these risks and what they expect from insurers. (Josh Recamara, 03/10/2025, Insurance Business, 'Report: Businesses push for insurance cover as GenAI risks multiply')Willis, a business of WTW, has launched a new parametric insurance solution that activates automatically when a red weather warning is issued by the UK Met Office or Met Éireann, the Irish National Meteorological Service. Developed in collaboration with Swiss Re Corporate Solutions, which will act as the insurer, the policy represents a new approach to weather-related risk transfer. (Josh Recamara, 03/10/2025, Insurance Business,'Willis launches market-first parametric policy')Japan’s largest brewer, Asahi, the owner of Peroni and Grolsch, has been forced to suspend shipments and halt production at many of its domestic plants following a cyberattack that has paralysed its logistics systems for nearly a week. Deliveries of its best-known lager, Asahi Super Dry, have already been missed by bars and retailers, raising fears of shortages. (Stephen Owens, 03/10/2025, Insurance Business,'Beer cyberattack leaves shelves empty')DUAL UK has secured a five-year capacity deal led by Zurich, together with Liberty Specialty Markets and other A-rated carriers, to support the launch of its new regional commercial combined product. The arrangement strengthens the long-standing relationship between DUAL and its insurer partners, while expanding options for brokers in the regional commercial market. (Josh Recamara, 03/10/2025, Insurance Business,'Zurich and Liberty back DUAL UK's new regional commercial combined product')​QBE Insurance Group has locked in its US-based interim cyber chief to a permanent role, underscoring the company’s move to treat digital security as a global rather than regional function. Given the insurer’s high profile in cyber insurance, the role has particular importance – a cyber incident of its own would cause substantially red faces. (Matthew Sellers, 03/10/2025, Insurance Business, 'QBE shifts cyber lead to US')Munich’s Oktoberfest, the world’s largest folk festival, was suspended Wednesday after police confirmed a credible bomb threat linked to a violent incident in the city’s northern district. Shortly before dawn, firefighters were called to Lerchenau where a house belonging to the suspect’s parents was ablaze. Investigators later said the property had been deliberately set on fire and wired with explosives. Several vehicles nearby, including a minibus, were destroyed. The suspect was discovered at Lerchenauer Lake with gunshot wounds believed to be self-inflicted and died from his injuries. (Chris Davies, 01/10/2025, Insurance Business, 'Oktoberfest closed amid bomb threat after deadly Munich explosion')We’re now decades past when email scams became common knowledge. But even as other cybercrime tactics have come and gone, social engineering attacks remain one of the most common ways threat actors gain initial access to an organisation’s systems. Once inside, threat actors can explore the network, exfiltrate (steal) data, deploy ransomware or do further social engineering to defraud the victim. (Travelers, 01/10/2025, Insurance Business, 'Social engineering outgrows the inbox')Howden secures a UK Space Agency grant to develop an AI-powered biodiversity risk tool, leveraging satellite data to enhance ecological monitoring, streamline insurance underwriting, and support compliance with environmental frameworks. (Kenneth Araullo, 1/10/2025, Insurance Business, 'Howden wins UK Space Agency grant to build AI-powered biodiversity risk tool')In further news...Howden expands its renewable energy insurance facility across the UK, offering streamlined coverage for wind, solar, and battery projects with up to £150 million capacity, supporting the transition to a low-carbon economy. (Kenneth Araullo, 1/10/2025, Insurance Business, 'Howden expands renewable energy insurance facility across UK network')Liberty Mutual launches a global cyber insurance suite, combining tailored coverage and international expertise to address rising cyber risks, while navigating profitability challenges in an expanding market. (Josh Recamara, 1/10/2025, Insurance Business, 'Liberty Mutual rolls out global cyber suite as market softens')Howden mourns the loss of Chris Cotterell, a pioneering leader in cyber insurance and founder of Safeonline, remembered for his profound industry impact, leadership, and dedication to fostering valued relationships. (Kenneth Araullo, 1/10/2025, Insurance Business, 'Howden mourns death of cyber chair and industry pioneer Chris Cotterell')Dame Susan Langley DBE, Gallagher UK Chair, has been elected as the 697th Lord Mayor of London, becoming the first to use the title "Lady Mayor." With a distinguished insurance career, including roles at Lloyd’s of London and Gallagher, Langley aims to promote London’s global financial leadership, business growth, and social impact during her term. (Kenneth Araullo, 30/9/2025, Insurance Business, 'Gallagher UK chair Susan Langley elected as London’s first ‘Lady Mayor’)Fitch Ratings reports that global insurance regulators are diverging in their approaches, with Europe and Asia-Pacific easing capital requirements to boost economic activity, while the US and UK tighten oversight on reinsurance treaties. These shifts reflect efforts to balance capital flexibility with solvency and market stability. (Rod Bolivar, 30/9/2025, Insurance Business, 'Global insurance regulators take divergent paths, Fitch says')Hiscox's Cyber Readiness Report reveals that 59% of SMEs faced cyberattacks in the past year, with 33% incurring fines and many reporting financial and operational fallout. Ransomware remains a key threat, with 80% of targeted firms paying ransoms, though only 60% recovered data. AI vulnerabilities are also rising, prompting 94% of SMEs to plan increased cybersecurity investments. (Rod Bolivar, 30/9/2025, Insurance Business, 'SMEs hit hard by rising cyber risks - report')A missile strike on the Dutch cargo ship Minervagracht in the Gulf of Aden, attributed to Yemen's Houthi rebels, injured two crew members and set the vessel ablaze. This incident highlights escalating maritime risks in a critical shipping corridor, raising marine insurance premiums and complicating risk assessments for insurers. (Matthew Sellers, 29/9/2025, Insurance Business, 'Missile strike on Dutch cargo ship raises marine insurer risks')Bondaval has partnered with Swiss Re Corporate Solutions to expand digital credit insurance globally. Starting January 2026, Bondaval will underwrite policies via its platform, with Swiss Re providing capacity. This collaboration aims to modernise credit insurance with real-time, embedded solutions, enhancing flexibility and risk management for businesses across the UK, EU, US, and Canada. (Josh Recamara, 29/9/2025, Insurance Business, 'Bondaval and Swiss Re join forces to expand digital credit insurance')​​Mergers and AcquisitionsMarsh has sold its Irish personal lines insurance portfolio to Cornmarket, transferring motor, home, travel, and van policyholders along with 20 employees. The move aligns with Marsh's strategy to focus on corporate and commercial risk advisory, while Cornmarket gains a stronger foothold in the consumer market, adding to its 240,000 clients and over 430,000 policies, with a workforce now exceeding 500 across Ireland and the UK. (Matthew Sellers, 30/9/2025, Insurance Business, 'Marsh drops Irish unit with sale')Minority Broker Partnerships, backed by insurance veteran Peter Cullum, takes a minority stake in Moonrock Insurance, providing capital to expand its underwriting capabilities, product portfolio, and international reach in the fast-growing drone and eVTOL insurance market. (Josh Recamara, 1/10/2025, Insurance Business, 'Veteran-backed firm takes stake in MGA Moonrock Insurance')Movers​Shepherds Friendly has announced that Jonathan Sandell will take over as chief executive at the beginning of 2026, subject to regulatory approval. He will succeed Ann-Marie O’Dea, who is stepping down after more than a decade in the role.Sandell brings more than 20 years of leadership experience in financial services, with particular expertise in developing customer propositions and building intermediary partnerships. (Josh Recamara, 2/10/2025, Insurance Business, 'Shepherds Friendly names Jonathan Sandell as next CEO')Arch Insurance International appoints Kevin Lumiste as Senior Construction Underwriter in London, leveraging his 25+ years of experience in power generation and complex risks from roles at SCOR, Zurich Global Corporate, and Starstone Insurance, to grow Arch's global construction portfolio and enhance client delivery. (Josh Recamara, 1/10/2025, Insurance Business, 'Insurance moves: Evolution Claims, Arch, Allianz Benelux, Commercial Express and Towergate')Towergate Employee Benefits appoints Dasha Ivanova as Client Director, bringing her experience from AON (NFP) to oversee strategic corporate relationships and support benefits strategy, as the firm expands its consulting team to meet growing demand for compliant, cost-effective solutions. (Josh Recamara, 1/10/2025, Insurance Business, 'Insurance moves: Evolution Claims, Arch, Allianz Benelux, Commercial Express and Towergate')Allianz Benelux reshapes its leadership team with Jeroen den Tex, former Chubb Benelux country President, as Chief P&C officer to lead underwriting and claims, and Heidi Cortois, with experience at NN Belgium, Crelan, and Marsh & McLennan, as Chief Sales Officer in Belgium, driving growth and broker engagement across the region. (Josh Recamara, 1/10/2025, Insurance Business, 'Insurance moves: Evolution Claims, Arch, Allianz Benelux, Commercial Express and Towergate')UK MGA Commercial Express appoints Paul Webley as Director of Sales and Distribution, bringing senior experience from Towergate, Arista, Arch Insurance UK, and Ashley Page Insurance Brokers, to lead key account management, sales, and marketing as the company aims to double its GWP by 2028 and transition into an MGU. (Josh Recamara, 1/10/2025, Insurance Business, 'Insurance moves: Evolution Claims, Arch, Allianz Benelux, Commercial Express and Towergate')Evolution Claims Management appoints Matt Stockton as Head of Operations, bringing his expertise from Innovation Group, where he managed property services, subsidence claims, and general perils operations, as the company continues its tech-driven expansion and client growth. (Josh Recamara, 1/10/2025, Insurance Business, 'Insurance moves: Evolution Claims, Arch, Allianz Benelux, Commercial Express and Towergate')Specialty MGA has appointed Nick Conway as Senior Underwriter for medical malpractice. With over 25 years of experience at firms like Marsh and BMS Global Healthcare, Conway will oversee global medical risks, including hospitals, clinics, and allied health providers, from the London office. He aims to leverage MNK Group's expertise to drive growth across healthcare and other business lines. (Rod Bolivar, 30/9/2025, Insurance Business, 'Insurance moves: wefox, Specialty MGA, ThingCo, PoloWorks')Markel Insurance has appointed Clarice Francis as Operations Manager for its international war and terrorism division. Based in London, Francis will enhance operational efficiency, strengthen underwriting policies, and collaborate with brokers globally. Previously with Hiscox, she brings expertise in operations management and project delivery, joining Markel during rising demand for political violence coverage amid global instability. (Jonalyn Cueto, 29/9/2025, Insurance Business, 'Markel appoints new operations manager')HDI UK & Ireland has appointed Tom Potter as Director of Liability, effective September 22, 2025. With over 15 years of experience, including roles at AXA XL, Potter will focus on profitable growth and technical underwriting excellence. His appointment supports HDI's strategic goals in liability underwriting across core regions. (Jonalyn Cueto, 29/9/2025, Insurance Business, 'HDI names director of liability for UK and Ireland')​All information provided in this market digest has been gathered from Insurance Business and IDEX Consulting.

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How leading wealth advisors are using AI to stay competitive

Research shows that more and more wealth management forms are embedding AI-driven analytics into their client advisory processes, with benefits ranging from improved portfolio performance to, faster response times and a reduction in compliance management. According to Morgan Stanley’s 2024 Wealth Management Technology report, robo-advisory assets under management grew by 58% year-on-year, with AI driving much of this expansion through improved performance and client experience. Furthermore, 68% of financial services firms (including wealth managers) now prioritise AI in risk management and compliance initiatives (KPMG: The generative AI advantage in financial services).With the value proposition only growing, industry forecasts project AI managed assets to reach over $6 trillion by 2027 (Netguru: AI in wealth management, transforming financial planning and investment approaches). Deloitte projections cited by the World Economic Forum strikingly predict that by 2028, AI driven investment tools will become the primary source of advice for around 80% of retail investors (World Economic Forum: AI, wealth management and trust: could machines replace human advisors?).Whilst, some advisors have raised concerns about AI replacing them, firms that are integrating AI throughout all of their operational practices are reporting 25-40% improvements in operational efficiency. The threat therefore, isn’t AI, it’s being left behind whilst competitors embrace it. How advisors are embracing AI The practical applications extend far beyond robo-advisors. According to an Accenture survey of 500 financial advisors, 96% believe generative AI can revolutionise client servicing and investment management, with 97% foreseeing significant impacts on their work (Accenture: Using generative AI to power growth for wealth managers).Current implementations include:Portfolio management and rebalancing - AI-driven tools enable dynamic asset allocation adjustments that respond to market shifts faster than manual processes. Informa report that 76% of firms have experienced efficiency gains through AI integration, particularly in portfolio rebalancing operations (Informa: Navigating AI in wealth management, balancing tech and human touch).Compliance and risk management - EY estimate that AI-powered compliance tools can reduce compliance management time by 75%. In a heavily regulated industry, it’s essential firms continuously assess how they can reduce risk exposure. Client communication and service - Firms are increasingly adopting chatbots, and automated reporting systems to handle routine client interactions, allowing advisors to dedicate more time to complex planning conversations and relationship building.Predictive analytics - Advanced AI systems can identify patterns in client behaviour, market conditions, and risk factors that would be impossible for humans to detect manually, enabling improved insight driven conversations.Challenges The real competitive advantage often comes from understanding and overcoming specific challenges that can derail implementation.Data privacy and regulatory complianceThe 2025 GDPR amendments mandate that businesses need to provide clear explanations around how AI processes personal data, with consumers reserving the right to contest automated decisions. The SEC has also prioritised AI oversight in 2025 examinations, with particular focus on AI note-taking tools and automated client communications. The margin for error is shrinking fast.How advisors can stay compliant Implement AI systems with built-in audit trails that document decisions and data access pointsEstablish clear client disclosure protocols before deploying any AI tools in client-facing situationsCreate a compliance review process specifically for AI outputs, not just human advisor recommendationsPartner with suppliers and specialists who can demonstrate regulatory compliance documentation, not just product features.AI bias and decision qualityExperts advise that AI systems can inadvertently perpetuate bias, especially in areas like portfolio recommendations and client segmentation. Regulatory authorities including the FTC, DOJ, and Consumer Financial Protection Bureau have signalled this is an enforcement priority.Beyond regulatory risk, comes quality risk. AI systems trained on historical data can make recommendations that don't account for unprecedented market conditions or individual client circumstances that fall outside normal patterns.How firms can minimise risk Never deploy AI decision-making systems without human oversight and approval processesRegularly audit AI recommendations against diverse client portfolios to identify potential bias patternsTrain employees to recognise when AI suggestions don't align with client-specific circumstancesMaintain detailed documentation of when and why you override AI recommendationsTest AI systems on edge cases and outlier scenarios, not just typical client profiles.The trust gapWhen markets become volatile or personal circumstances become complex, clients need human judgement and empathy.The firms who are winning aren't choosing between AI and human advisors; they're optimising practice by strategically combining both.How firms can maximise adoption Position AI as your team's enhancement tool, not a replacement for advisor relationshipsBe transparent with clients about where and how AI contributes to their portfolio managementReserve complex, emotionally charged conversations (estate planning, divorce, business succession) for human advisorsUse AI-generated insights as conversation starters, not final recommendationsTrain advisors to explain AI recommendations in plain language that builds rather than erodes confidenceIneffective or lack of AI strategies The biggest mistake firms make is adopting AI tools without a clear implementation strategy, that lacks investment in employee understanding and training. How to overcome it Start with one specific process where AI can deliver measurable improvement (like automated portfolio rebalancing or compliance documentation)Measure baseline metrics before implementation so you can demonstrate ROIDedicate resources to comprehensive employee training, not on just how to use the tools, but when and why to use themCreate feedback loops where advisors can report what's working and what isn'tBe prepared to iterate and adjust your approach based on real-life resultsWhat success can look like Those firms experiencing the strongest results from AI adoption share common characteristics:They maintain the human element in client relationships - AI handles data analysis, routine communications, and operational tasks, whereas advisors focus on strategy, complex planning, and relationship management.They're transparent about their AI use - rather than hiding AI implementation, they proactively explain to clients how technology enhances their service delivery.They invest in training and change management - technology adoption isn't just about buying tools, it's about changing workflows, mindsets, and practices.They start small and scale intentionally - rather than attempting wholesale transformation overnight, they identify high-impact use cases, prove the value, and expand where necessary.AI adoption in wealth management is a competitive necessity, but successful adoption requires careful planning, comprehensive training and strategic investment.If you’d like more information on the topic, support with your hiring strategy or guidance on securing a new role please contact one of our financial services consultants. ​Sources Accenture: Using generative AI to power growth for wealth managersInforma: Navigating AI in wealth management, balancing tech and human touchKPMG: The generative AI advantage in financial servicesNetguru: AI in wealth management, transforming financial planning and investment approachesWorld Economic Forum: AI, wealth management and trust: could machines replace human advisors?

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Financial Services newsletter Friday 3rd October 2025

​​Financial Services NewsFintel has launched Omnicore, a standalone distribution platform designed to connect advisers and providers, offering deeper product understanding, strategic support, and innovative solutions like Omni Protect to enhance financial outcomes across the value chain. (Financial Planning Today, 29/9/2025, 'Fintel launches Omnicore standalone distribution platform')InvestAcc's revenues more than doubled to £6m in H1 2025, driven by organic growth, strategic acquisitions, and a focus on building the UK’s leading specialist pensions administration business, including the upcoming £25m acquisition of AJ Bell’s Platinum SIPP and SSAS business. (Financial Planning Today, 25/9/2025, 'Revenues double for InvestAcc ahead of SIPP acquisition')Flying Colours, a Berkshire-based Financial Planning firm, launched an in-house investment platform powered by Seccl to enhance efficiency, reduce costs, and support a new lower-cost solution for clients with under £150,000 in investable assets, set to launch in early 2026. (Financial Planning Today, 24/9/2025, 'Berkshire Planner adds in-house investment platform')WH Ireland has sold its £1m wealth management arm to Oberon Investments as part of a strategic move to exit the market. The firm, which has faced financial challenges, is now beginning the process of winding down its operations, marking a significant shift in its business strategy. (Financial Planning Today, 22/9/2025, 'WH Ireland begins wind down after selling wealth arm')Royal London and Aviva have been ranked as the top recommended providers for personal pensions and SIPPs in H1 2025, with Royal London leading personal pensions at 29% of adviser recommendations and Aviva dominating SIPPs with 24.1%, according to Defaqto data. (Financial Planning Today, 18/9/2025, 'Royal London and Aviva top private pension recommendations')True Potential Wealth Management, the Newcastle-based financial advice arm of the True Potential Group, has reported a £242m loss. This significant financial setback highlights ongoing challenges within the business and marks a pivotal moment as the firm reassesses its strategy and operations moving forward. (Financial Planning Today, 18/9/2025, 'True Potential Wealth Management pivots to £242m loss')New FCA figures reveal an 8.6% rise in pension plans accessed for the first time in 2024/25, reaching 961,575 compared to 885,455 in 2023/24. The surge, particularly in pots over £250,000, coincided with fears of tax-free lump sum changes and the Budget announcement that pensions would fall under the IHT net from April 2027. Over £53bn was withdrawn during the year through drawdown without fully emptying pots. (Financial Planning Today, 16/9/2025, 'FCA figures show surge in pension pots being accessed')Fintech and adviser support firm Fintel, owner of SimplyBiz and Defaqto, reported an 18.6% revenue increase to £42.4m for the six months to July, with organic growth at 4.2% and SaaS & subscription revenues up 21% to £24.2m. Adjusted profits rose 17% to £11.2m, while net debt stood at £30.1m. The firm simplified its structure into two divisions—software & data, which saw a 17% revenue rise to £18.4m, and services, up 20% to £24m. Its January acquisition of Rayner Spencer Mills Research added £1.7m in revenue and £0.6m in profit. (Financial Planning Today, 16/9/2025, 'Fintel revenue climbs 18.6% in first half')​The UK’s investment gap widened by over 30% between 2022 and 2024, with 15m adults holding more than £610bn in “possible investments” in cash, according to Barclays. The bank attributes 23% of the £35bn increase in cash savings to rising interest rates, which climbed from 1% in May 2022 to 5.25% by May 2024. The analysis focuses on savers with over six months’ income in cash, whose savings grew significantly through interest accrual. (Financial Planning Today, 15/9/2025, 'UK’s investment gap climbs to more than £610bn')A Personal Financial Society 2025 Autumn Roadshow survey found 21% of Financial Planning firms use AI, 56% are experimenting, and 23% have yet to adopt it. Otto co-founder Madeleine Debney highlighted AI’s 40% growth in 2024, boosting productivity and streamlining tasks like onboarding, compliance, and portfolio rebalancing. The event supports wealth and cashflow planning professionals. (Financial Planning Today, 15/9/2025, 'Only 21% of Financial Planning firms have embedded AI')Client acquisition (34%) and retention (23%) are top priorities for financial advisers in the next 12 months, according to IFA directory Unbiased. Other focuses include technology adoption (14%), expanding services (9%), and regulatory compliance (8%), reflecting the competitiveness of the UK advice market. (Financial Planning Today, 11/9/2025, 'Client acquisition and retention top adviser concerns')Wealth manager Atomos has partnered with fintech Fincalc to enhance its retirement proposition and client onboarding. The integration provides advisers with tools for cashflow, retirement, and inheritance tax planning, alongside financial calculators. A new digital engagement portal will offer features like a customisable fact find, secure messaging, document uploads, and digital signatures. Atomos says the partnership aligns with its goal to lead in wealth management and financial planning. (Financial Planning Today, 10/9/2025, 'Atomos partners with Fincalc for new digital workflows')Hargreaves Lansdown is adding two Schroders Capital long-term asset funds (LTAFs) to its platform on 15 September, becoming the first to offer LTAFs within a SIPP wrapper. These funds provide access to private equity and energy transition infrastructure, offering growth opportunities for long-term, diversified portfolios. (Financial Planning Today, 8/9/2025, 'Hargreaves and Schroders first to offer LTAFs in SIPPs')Wealth manager Brooks Macdonald reported full-year net outflows of £0.4bn for the year ending 30 June, with a significant improvement in the second half, where outflows dropped to £0.1bn from £0.3bn in the first half. Net outflows for the quarter ending 30 June were just £5m, the lowest in two years. Despite challenges, including 2023 outflows and a 10% staff reduction, revenues rose 4.6% to £111.6m, driven by higher Financial Planning income. Funds under management grew 17% to £19.2bn, though underlying profit before tax fell 4.6% to £28.9m due to acquisition and integration costs. (Financial Planning Today, 4/9/2025, 'Net outflows drop for Brooks Macdonald')How leading wealth advisors are using AI to stay competitive - Leading wealth advisors are leveraging AI for enhanced portfolio management, compliance, client communication, and predictive analytics, achieving up to 40% in operational efficiency improvements. But how are they managing critical challenges like data privacy, AI bias, and technology integration? Read our insights piece to find out. (IDEX Consulting news, 'How leading wealth advisors are using AI to stay competitive')IDEX Consulting launches new M&A sell side offering - Designed for financial advice firms, IDEX’s new solution challenges the industry’s current traditional transaction-focused model, transforming how businesses prepare for sale and achieve maximum earn out revenue. Learn more on IDEX’s brand new M&A website. (IDEX Consulting news, 'IDEX Consulting launches new M&A sell side offering')Get the business edge with a competitive sustainability strategy - Building a sustainability strategy involves aligning with regulatory frameworks, embedding sustainable practices to attract talent and investors, and addressing challenges like greenwashing and transparency. Learn how you can build long-term business resilience and competitive advantage. (IDEX Consulting news, 'Get the business edge with a competitive sustainability strategy')Are your clients prepared for potential wealth tax changes? - The potential introduction of a UK wealth tax is creating uncertainty for wealth managers and clients. Wealth Managers need to be proactive with their planning, strategic advisory, and make necessary adjustments in investment and tax strategies to navigate regulatory and economic impacts. (IDEX Consulting news, 'Are your clients prepared for potential wealth tax changes?')Mergers and AcquisitionsTweed Wealth Management has acquired Edinburgh-based The James Boyd Practice, a former St. James’s Place partner, for an undisclosed sum, marking its sixth acquisition in seven years and bringing its assets under management close to £1bn. James Boyd, who plans to retire, chose Tweed due to their long-standing relationship. This follows Tweed’s acquisition of Glasgow-based Capital Wealth Consultants and other firms, including John Home Wealth Management and Melville Wealth Management. (Financial Planning Today, 17/9/2025, 'Tweed acquires former SJP Edinburgh planner')Clifton Wealth Partnership has acquired Grovebridge Financial and Clifton Business Consultancy, adding £146m in assets. Yorkshire-based Grovebridge has provided Financial Planning to 200 families for a decade. Director Paul Smith will remain, while Co-Director Hilary Stephenson retires. Clifton Business Consultancy, based in Bristol, has advised business owners for 16 years. Director Bob Thomas will stay on, with Co-Director Michael Lloyd retiring. The acquisitions further expand Clifton’s growing wealth management portfolio. (Financial Planning Today, 4/9/2025, 'Clifton Wealth adds £146m AUM with 2 Planner acquisitions')Chartered Financial Planning firm Unividual has been acquired by 7IM subsidiary Lync Wealth Management for an undisclosed sum. Bath-based Unividual, founded in 2000, will rebrand under the Lync name but retain its office, client fees, services, and adviser relationships. Lync said the acquisition strengthens its regional presence and commitment to client outcomes. Since 2023, Lync has acquired over seven firms managing £500m in assets, bolstering its growth under the 7IM group. (Financial Planning Today, 4/9/2025, 'Chartered Planning firm Unividual acquired by 7IM')​MoversDynamic Planner has made several senior appointments to drive its growth ambitions, including Alan Smith as Enterprise Development Director. Smith will lead sales of Dynamic Planner’s product and API solutions to major financial institutions. He brings extensive experience from senior roles at Citibank in New York and HSBC in London. (Dan Cooper, 29/9/2025, Money Marketing, 'Dynamic Planner strengthens leadership team to accelerate growth')Ascot Lloyd has appointed Ben Waterhouse as Chief Client Officer, a newly created role aimed at accelerating the firm’s growth strategy. Starting in January 2026, Waterhouse will report to CEO Francis Jackson and succeed Gary Stirrup, who steps down as Chief Commercial Officer in October. With over 20 years of experience, including roles at Schroders Personal Wealth, Barclays Wealth, Fidelity, and Legal & General, Waterhouse will focus on uniting Ascot Lloyd’s capabilities to meet evolving client needs. (Momodou Musa Touray, 29/9/2025, Money Marketing, 'Ascot Lloyd hires Schroders’ Waterhouse as new chief client officer')Vanguard appoints Gillian Hepburn, formerly of Benchmark Capital, as Head of Adviser Solutions in the UK to expand its model portfolio services, platform partnerships, and adviser offerings, leveraging her 30+ years of financial services experience. (Financial Planning Today, 25/9/2025, 'Vanguard poaches Benchmark's Hepburn as adviser solutions head')Ortec Finance appointed John O’Driscoll, a financial services veteran with over 20 years of experience and former St. James’s Place Division Director, as Managing Director of OPAL Financial & Wealth Planning to enhance its UK Financial Planning technology, leveraging his expertise in AI, automation, and advice transformation. (Financial Planning Today, 23/9/2025, 'Ortec hires SJP exec to boost UK Financial Planning')John Goddard, former HSBC banker, has been appointed CEO of Quilter Cheviot, succeeding Andy McGlone, who led the firm through significant growth and transformation, to drive further strategic advancements in wealth management. (Financial Planning Today, 22/9/2025, 'Former HSBC banker takes over as Quilter Cheviot CEO')Fairstone Group has appointed former Aldermore Bank CEO Steven Cooper as its new Chief Executive Officer, succeeding founder Lee Hartley, who becomes Deputy Chair. With over 30 years of financial services experience, including leadership roles at Barclays and Aldermore Bank, where he nearly doubled its size, Cooper will support Fairstone’s growth strategy to double its business by 2030. A CBE recipient for services to banking and social mobility, he also chairs Experian UK and has held various non-executive roles. (Financial Planning Today, 16/9/2025, 'Fairstone appoints former Aldermore Bank CEO')Fast-growing financial planner Finli Group, formerly Solomon Capital Holdings, has appointed former Brown Shipley CEO Calum Brewster as Chief Commercial Officer, succeeding Simon Goldthorpe, who will step back as Chief Distribution Officer at year-end but remain involved. Brewster, joining on 3 November, brings over 25 years of experience in wealth management and advisory, including leadership roles at Barclays Wealth and Julius Baer, as well as a successful career as an IFA. (Financial Planning Today, 16/9/2025, 'Finli appoints former Brown Shipley CEO as CCO')AFH has hired two senior ex-St James’s Place executives to drive growth. Iain Rayner, former COO at SJP, will join as Chief Commercial Officer in January 2026, while James Fogarty, former Head of Acquisition, has started as Recruitment Director, focusing on adviser recruitment. Both will support AFH’s launch of a Partnership proposition targeting owner-managed businesses. Rayner brings over 20 years of financial services experience, including managing SJP’s largest businesses, while Fogarty led SJP’s national recruitment team, specialising in onboarding large advisory firms. (Financial Planning Today, 12/9/2025, 'AFH recruits two senior staff from SJP')Fintech Origo has appointed Vivienne Sacco as Chief Finance Officer. Formerly group and UK CFO at FNZ, she brings 25 years of experience in technology and financial services. Sacco will oversee finance, legal, and information security, with CEO Anthony Rafferty highlighting her role in driving the firm’s next growth phase. (Financial Planning Today, 12/9/2025, 'Ex FNZ CFO joins Origo')Barnett Waddingham has appointed Emily Crotty as Head of SIPP Risk and Rebecca Smith as Head of SIPP Finance, joining its senior management team to expand its SIPP offering. Crotty, formerly with Embark Group, will shape the risk framework, while Smith, from tech firm Newsflare, will lead SIPP finance. (Financial Planning Today, 10/9/2025, 'Barnett Waddingham adds to SIPP team')Manchester-based Pareto Financial Planning has expanded its team to around 75 with the addition of Chartered Financial Planner Sarah Mullarkey, Financial Adviser Mark Singh, and Employee Benefits Consultant Holly Potts. Mullarkey, previously with JPB Financial Planning, specialises in cashflow planning. Singh, who transitioned from sports coaching and property investment, joins after launching his own Financial Planning firm. Potts brings over 20 years of experience in employee benefits, focusing on group risk, corporate healthcare, and cost-effective benefit strategies. (Financial Planning Today, 9/9/2025, 'Pareto recruits 3 including Chartered Financial Planner')Sally Plant, the CISI’s Head of Financial Planning, is leaving after nearly five years to join the LIBF as Relationship Director for financial services. At the CISI, she led the growth of Financial Planning, the CFP qualification, and UK business development. The LIBF, with 29,000 members, aims to expand its financial services portfolio, and Plant will support this growth alongside Director John Somerville. (Financial Planning Today, 3/9/2025, 'CISI Financial Planning head Sally Plant moves to LIBF')​All information provided in this market digest has been gathered from Financial Planning Today, Money Marketing, and IDEX Consulting.

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General Insurance newsletter Friday 26th September 2025

​​Insurance NewsWhy climate transparency matters more than ever for US insurers - Despite 97% of US insurers disclosing climate strategies, only 29% provide measurable targets, creating a transparency gap that leaves customers vulnerable and unprepared for climate risks. With increasing regulatory pressure and extreme weather events causing billions in damages, insurers must adopt standardised metrics, enhance transparency, and embrace accountability to meet growing demands for climate risk disclosure and ensure customer trust. (IDEX Consulting news, 'Why climate transparency matters more than ever for US insurers')AI insurance skills Lab: level up your knowledge - Looking to boost your work productivity and efficiency but unsure where to start? Join IDEX Consulting on Oct 9th at 1pm BST, for a virtual exclusive, hands-on AI workshop designed specifically for insurance professionals. Reserve your spot here.What's changing in captive insurance regulations - The UK government has announced reforms to its captive insurance framework, including faster authorisation processes, lower capital requirements, and reduced reporting obligations, aiming to make the UK a competitive hub for captive insurers. These changes align with global standards and are expected to attract more captives, boosting the UK’s insurance market and economy, though challenges such as the lack of tax incentives remain. (IDEX Consulting news, 'What's Changing in Captive Insurance Regulations')MGA trends and insights - The global MGA market is experiencing rapid growth, driven by demand for specialised insurance solutions, technological advancements, and M&A activity. However, challenges like capacity constraints and regulatory compliance remain critical, requiring MGAs to diversify capacity sources, embrace technology, and maintain strong broker relationships to sustain growth. (IDEX Consulting news, 'MGA trends and insights')Davies launched its AI Underwriting Workbench to streamline underwriting processes, offering a centralised dashboard, AI-powered automation, and integration with existing systems, aiming to improve efficiency, reduce costs, and enhance risk decision-making. (Kenneth Araullo, 26/9/2025, Insurance Business, 'Davies bolsters tech portfolio with AI Underwriting Workbench launch')Businesses are increasingly adopting AI technologies like machine learning and natural language processing to combat sophisticated cyber threats, with the global AI in cybersecurity market projected to grow from $25.35 billion in 2024 to $93.75 billion by 2030, according to Grand View Research, driven by the need for advanced tools to counter evolving attacks and protect critical infrastructure. (Kenneth Araullo, 25/9/2025, Insurance Business, 'The AI edge: businesses harness new tech to combat cyber threats')Bridgehaven Specialty UK Limited joined the Association of British Insurers (ABI), marking a significant milestone in its development as a hybrid insurer, with its innovative model fostering long-term partnerships with MGAs and reinsurers while contributing to the evolution of the UK insurance sector. (Josh Recamara, 25/9/2025, Insurance Business, 'Bridgehaven Specialty joins ABI')The global cyber insurance market faces slowing growth and falling rates, with premiums growing just 6% annually between 2022 and 2024, down from 40% during the hard market, according to Howden's report, which highlights the need to tap underserved markets like continental Europe to sustain growth amidst evolving cyber threats. (Matthew Sellers, 24/9/2025, Insurance Business, 'Cyber insurance at a crossroads as growth slows and rates fall')Aon's latest market outlook highlights strong insurer competition in the UK during H1 2025, leading to buyer-friendly conditions with rate reductions of 10-20% across most lines, while encouraging organisations to reassess insurance programmes and explore expanded coverage amidst inflation and evolving risks. (Kenneth Araullo, 24/9/2025, Insurance Business, 'Competitive UK insurance market means great news for buyers in H1: Aon')Insify secured €16.3 million in Series B funding, led by Evli Growth Partners, to expand its AI-powered insurance platform for SMEs and freelancers across the Netherlands, France, and Germany, aiming to address underserved markets with tailored, data-driven coverage solutions. (Josh Recamara, 24/9/2025, Insurance Business, 'Insify lands capital injection of €16 plus million')Allianz UK uncovered £92.6 million in insurance fraud during H1 2025, a 34% increase from the previous year, with over 15,800 cases detected across personal, commercial, and specialty lines, leveraging advanced technologies like machine learning and voice analytics to combat evolving fraud schemes. (Josh Recamara, 23/9/2025, Insurance Business, 'Allianz UK uncovers £93M in insurance fraud during H1 2025')A Marsh survey revealed that while 78% of businesses have experienced climate-related impacts, only 38% conduct detailed climate risk assessments, highlighting a significant gap in adaptation investment, with barriers like funding and competing priorities limiting proactive resilience planning. (Josh Recamara, 22/9/2025, Insurance Business, 'Marsh survey finds businesses underinvesting in climate adaptation')​Mergers and AcquisitionsSouth Korea’s DB Insurance is set to acquire U.S. specialty insurer Fortegra in a £1.18 billion deal, marking its boldest overseas expansion into the UK, US, and Europe. The acquisition aligns with DB’s strategy to diversify beyond Korea’s mature market, leveraging Fortegra’s expertise in automotive protection, warranty programs, and niche specialty lines, including its UK operations regulated by the PRA and FCA. (Matthew Sellers, 25/9/2025, Insurance Business, 'Insurer that owns UK’s largest secondary intermediary FCA network bought in massive deal')B.P. Marsh invested £2 million for a 35% stake in Salus, a new UK insurance intermediary group specialising in professional indemnity (PI) cover, supporting its dual broking and MGA platform aimed at addressing constrained PI capacity and providing tailored solutions for SMEs and professionals. (Josh Recamara, 23/9/2025, Insurance Business, 'B.P. Marsh backs new PI intermediary group Salus with £2M investment')Movers​QBE has appointed Hannah Wilkinson as Underwriting Manager – Motor Trade for the UK, effective Oct. 1, 2025; she will oversee the motor trade portfolio, focusing on strategy, customer propositions, and client-broker relationships. Wilkinson, who joined QBE in 2011 from Allianz, brings nearly two decades of industry experience, including her recent role as senior motor trade underwriter. She succeeds Iain Bickers, who is retiring after over 15 years in the position. (Josh Recamara, 26/9/2025, Insurance Business, 'Senior leadership changes at QBE and Aon')Aon has appointed Leon Walker as EMEA Captives Leader, effective Jan. 1, 2026. Walker, who joined Aon in 2022 to lead UK Inpoint, brings nearly 20 years of experience, including senior roles at Willis Towers Watson, Lloyd’s of London, and leadership positions in InsurTech at Instanda and AdvantageGo. In his new role, he will drive strategy, transformation, and growth across Aon’s Captives business in EMEA, reporting to Ciaran Healy, Global Captives Leader, and collaborating with the EMEA Risk Capital team. (Josh Recamara, 26/9/2025, Insurance Business, 'Senior leadership changes at QBE and Aon')Covéa UK has announced a CEO transition, with Georges De Macedo stepping down after nearly two years to return to France and remain on the UK board. Xavier Laurent, joining from Covéa Group, will succeed him, subject to regulatory approval, bringing extensive leadership experience in general insurance to drive the next phase of growth for Covéa UK. (Josh Recamara, 26/9/2025, Insurance Business, 'Covéa UK announces CEO transition')Sompo appointed Cédric Wells, a seasoned insurance professional with over 25 years of experience, as Head of Claims for Continental Europe, where he will oversee claims strategy across eight key markets, leveraging his extensive expertise from roles at Swiss Re and SCOR. (Kenneth Araullo, 25/9/2025, Insurance Business, 'Sompo names Cédric Wells head of claims for Continental Europe')Amiga Specialty appointed James Rasmussen as Managing Director for management liability in the UK and Europe, tasking him with establishing the product line and collaborating with capacity partners, leveraging his extensive experience from roles at Nexus Underwriting, Chubb, and Travelers. (Kenneth Araullo, 24/9/2025, Insurance Business, 'Rasmussen joins Amiga Specialty to lead management liability in UK, Europe')Marsh McLennan appointed Kim Abildgaard as CEO for Denmark, effective October 1, leveraging his nearly 25 years of experience to integrate global capabilities across its businesses and enhance client services, following his role as interim CEO and leadership at Mercer’s European career practice. (Kenneth Araullo, 24/9/2025, Insurance Business, 'Marsh McLennan names Kim Abildgaard CEO for Denmark')Alta Signa appointed Cédric Denysiak as France Country Manager, leveraging his 20+ years of experience in financial lines and specialty insurance to expand the firm's presence in the competitive French market, focusing on opportunities in financial lines, cyber, and marine. (Josh Recamara, 24/9/2025, Insurance Business, 'Alta Signa names new France country manager')DWF expanded its major injury and casualty practice with 27 new hires, including five partners from leading firms, to address growing demand from insurers for expertise in high-value claims, enhancing its capabilities in liability defence, catastrophic injury, and regulatory matters. (Josh Recamara, 24/9/2025, Insurance Business, 'DWF expands injury and casualty practice with 27 new hires')Davies has appointed Adam Warwick as group CIO, effective October 6, to lead its global technology strategy, including AI and cloud infrastructure, as part of its Vision 2030 goals, leveraging his 25+ years of experience in technology leadership roles at Bravura, Aviva, and Zurich. (Kenneth Araullo, 23/9/2025, Insurance Business, 'Davies taps Adam Warwick as new CIO, expands executive team')Synthetik Insurance Technologies appointed Matt Harris as Global Head of Partnerships and Distribution, leveraging his extensive leadership experience at Argo Group and AIG to drive growth and expand the reach of its next-generation modelling tools in the insurance sector. (Kenneth Araullo, 23/9/2025, Insurance Business, 'Synthetik Insurance names Matt Harris global head of partnerships')The British Insurance Brokers' Association (BIBA) appointed Iain Anderson, Founder of H/Advisors Cicero, as a Non-Executive Director, leveraging his extensive public affairs expertise to strengthen broker representation with policymakers and regulators during a period of economic and regulatory change. (Josh Recamara, 23/9/2025, Insurance Business, 'BIBA brings public affairs veteran Iain Anderson onto board')Texel Group strengthened its London team by appointing Josh McCann as Director and Axel Swiderski as Associate Director, leveraging their expertise in credit insurance, political risk, and structured finance to enhance Texel's position as a specialist, independent broker in the growing CPRI market. (Josh Recamara, 22/9/2025, Insurance Business, 'Texel Group strengthens London team with new directors')All information provided in this market digest has been gathered from Insurance Business and IDEX Consulting.

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Why climate transparency matters more than ever for US insurers

Research shows there’s a considerable challenge hiding in plain sight across the US insurance industry. While 97% of insurers now disclose climate-related strategies, fewer than 30% actually provide measurable targets or concrete metrics. This isn't just a paperwork issue - it's a crisis of accountability that's leaving customers vulnerable and businesses unprepared.The latest data from Ceres, a non for-profit advocacy organisation, reveals a stark disconnect. It highlights that “99% of insurers reported on risk management processes, 97% on strategy, 87% on governance, but only 29% disclosed metrics and targets related to climate risks” (Ceres: 2025 progress report, climate risk reporting in the US insurance sector). The timing couldn't be worse. In 2024 alone, 27-billion-dollar weather disasters caused $182.7 billion in damages, whilst the global protection gap is projected to continue to rise 5% to $1.86 trillion throughout the remainder of 2025. The difference between what people need covered and what insurers actually cover is growing at breakneck speed.What this means for customersThis disclosure gap has real consequences for policyholders who are making critical decisions about their coverage.Without concrete metrics, customers can't evaluate whether their insurer is accurately prepared for climate risks. Are rate increases justified by improved risk modeling, or are they disguised profit enhancements? Customers deserve to know.Research shows that the problem could potentially get worse as insurers consider whether they should restrict coverage or exit markets entirely. During May 2024, there were 11 Florida home insurance companies in liquidation, while major insurers including AAA, Farmers and Progressive rolled back coverage availability in Florida (Bank rate: Home insurance crisis: First Florida, now California). As of early September 2025, QBE Insurance announced they were pulling out of the U.S. home insurance market completely, leaving around 37,000 California customers to find new coverage over the next 12 months. The insurer told the California Department of Insurance it's choosing to "narrow its market focus rather than continue operating in what's become an increasingly challenging market”(The insurer: QBE to drop 37,000 policies in California). Builders Reciprocal Insurance Exchange (BRIE) has stepped forward to take over most of QBE's policies as part of the transition.How can customers make informed decisions about their protection when some insurers won't share their risk assessment criteria? Without transparency into how insurers evaluate price climate risks, policyholders are essentially buying coverage blind, unable to compare which companies are genuinely prepared for future weather events versus those simply raising rates without adequate justification.The regulatory responseState insurance commissioners aren't sitting idle. They're moving from requests to requirements. The NAIC Climate Risk Disclosure Survey has narrowed it’s expected response time from insurers. The survey which was issued in July 2025 expected responses to be provided by August 2025. This marks a significant shift, what started as voluntary best practices is now becoming mandatory compliance. Insurers who fail to provide adequate climate risk disclosures could face regulatory scrutiny, market access restrictions, or challenges getting rate increases approved.The survey follows the Task Force on Climate-Related Financial Disclosures (TCFD) framework, which focuses on four key areas: governance, strategy, risk management, and metrics and targets. The last category is where most insurers are failing.The challenge for insurers Many insurers are still figuring out how to measure climate risk effectively. Traditional actuarial models rely on historical data, but climate change has made the past a poor predictor of the future.There's also competitive pressure. Insurers worry that revealing too much about their risk models could give competitors an advantage or spook investors about their exposure levels.But some critics see these excuses as unnecessary. Only 29% of insurance companies reported their metrics and targets in 2024, which Ceres noted was "an urgent concern" considering the billions of dollars in damage from extreme weather events that occurred last year (Ceres: 2025 progress report, climate risk reporting in the US insurance sector).What insurers need to do Experts suggest a more cohesive and thorough approach is needed, outlining the following recommendations:Insurers need to standardize their climate risk metrics –This means agreeing on common definitions and measurement approaches across the industry. The NAIC's Catastrophe Modeling Center of Excellence is a good start, but adoption needs to accelerate.Transparency must become the default – insurers should publish annual climate risk assessments that include specific metrics about their exposure levels, risk mitigation strategies, and performance against targets. Regulators need to enforce meaningful consequences – Disclosure requirements without consequences are just suggestions. State insurance commissioners should link market access and rate approval authority to meaningful climate disclosure compliance.Taking actionAs Ceres highlights, "insurers must move beyond rhetoric and invest in real climate accountability." The disclosure gap isn't just about compliance, it's about whether the insurance industry can fulfil its fundamental promise to provide protection when customers need it most.  The climate crisis won’t wait for insurers to improve their disclosure practices. Every hurricane season, wildfire season, and extreme weather event that passes without proper risk measurement and transparency makes the eventual reckoning more severe.Customers need insurers to explain what risks they face, but also how they're preparing to handle them. The 29% metric gap needs to close, and it needs to close fast.The question isn't whether climate disclosure requirements will continue to evolve, they inevitably will as regulators respond to growing stakeholder demands for transparency. The real question is whether insurers will proactively embrace comprehensive disclosure as a competitive advantage, or find themselves playing catch-up when enhanced regulatory standards become unavoidable.If you’d like more information on the US insurance market or guidance on recruiting the best talent in the market don’t hesitate to contact one of our insurance consultants. ​Sources  Bank rate: Home insurance crisis: First Florida, now CaliforniaCeres: 2025 progress report, climate risk reporting in the US insurance sectorThe insurer: QBE to drop 37,000 policies in California

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General Insurance newsletter Friday 19th September 2025

​​Insurance NewsHow strong is your employer brand? - Companies with a strong employer brand see a significant reduction in hiring costs and time-to-fill, while also lowering annual turnover by up to 69%. Learn how IDEX Consulting could help you strengthen your EVP and employer brand to attract the top 10%. (IDEX Consulting news, 'IDEX EVP Solutions')The Risk and Compliance employment market - Candidates no longer tolerate poor interview experiences, making slick processes essential to attract quality professionals. Jack Johnson, our Risk & Compliance recruiter shares what professionals are looking for in this market and how to attract the very best. (IDEX Consulting news, 'The Risk and Compliance professionals employment market')Looking for M&A support? - Our Insurance M&A specialists discuss IDEX M&A's new sell side offering for brokers and MGAs and how this is different to anything else in the market in our latest video. Find out how IDEX can help you prepare for sale and achieve maximum earn out post sale. (IDEX Consulting news, 'Looking for M&A support?')AI insurance tools - which ones could help you? - Key tools include InsurGPT, Eigen Technologies, and Guidewire. Which ones are you aware of and which ones could help your job? Access our detailed overview to find out. (IDEX Consulting news, 'AI insurance tools - which ones could help you?')Fortegra Insurance UK, a specialty insurer established in the UK and Europe since 2018, has joined the Association of British Insurers (ABI), marking a milestone in its growth journey; known for providing tailored insurance and risk management solutions, Fortegra aims to contribute to industry discussions on regulatory reform, consumer outcomes, and resilience while enhancing its collaboration with peers in the UK market. (Insurance Business, 19/9/2025, 'Fortegra Insurance UK joins ABI')The Lloyd's Market Association (LMA) has released a report highlighting how generative AI (GenAI) is transforming the professional liability landscape, with opportunities to enhance efficiency but also introducing risks like liability for AI errors, data breaches, and regulatory compliance; the report provides guidance for underwriters on assessing AI-related exposures, adapting policy wording, and fostering collaboration between insurers, brokers, and clients to navigate this evolving market. (Josh Recamara, 19/9/2025, Insurance Business, 'AI adoption could reshape professional liability landscape - LMA')EIP, a UK-based embedded insurance provider supporting international brands with over €200 million in gross written premium annually, has joined Brokerslink as its newest affiliate; this partnership highlights the growing momentum of embedded insurance, which integrates coverage into consumer purchases, and positions brokers to differentiate themselves in a rapidly evolving distribution landscape. (Kenneth Araullo, 18/9/2025, Insurance Business, 'EIP joins Brokerslink as embedded insurance gains momentum')Specialist Risk Group (SRG) has opened a new London office in the St Botolph Building, consolidating multiple locations to enhance collaboration and integration across its specialist teams; this milestone reflects SRG’s growth since its 2020 launch, driven by organic expansion and acquisitions, and supports its commitment to the London Market and future development. (Kenneth Araullo, 18/9/2025, Insurance Business, 'Specialist Risk Group opens new London office in St Botolph Building')Uris Group has renewed and expanded its partnership with Zurich, securing a five-year agreement effective October 1, allowing Uris to underwrite up to £55 million in premiums annually for its specialist non-standard household insurance portfolio under the Midas brand, with Zurich providing long-term capacity and support for growth ambitions. (Josh Recamara, 18/9/2025, Insurance Business, 'Uris Group renews and expands Zurich partnership')DUAL Ireland and Hiscox Ireland have partnered to create one of the largest high-net-worth (HNW) insurance providers in Ireland, combining DUAL's underwriting expertise and broker relationships with Hiscox's capacity and reputation to offer tailored coverage for luxury assets like high-value homes, yachts, and private aircraft, while streamlining broker and client services. (Josh Recamara, 18/9/2025, Insurance Business, 'DUAL and Hiscox partnership reshapes Ireland's HNW insurance market')Personal Group reported record insurance sales in H1 2025, with revenue up 11% to £23.3 million and profit before tax rising 68% to £3.8 million. Insurance premium income grew 12% to £38 million, supported by strong retention rates and new partnerships, including an expanded deal with Sage Group. CEO Paula Constant highlighted the group's progress toward its 2030 goals of £100 million revenue and £30 million EBITDA. (Josh Recamara, 17/9/2025, Insurance Business, 'Personal Group reports record insurance sales in H1 2025')Allianz Trade’s Q2 Sector Atlas reveals that 90% of industries now fall into medium-to-high risk zones due to tariff pressures, rising costs, and weakening demand. Sectors like metals, autos, and retail face significant challenges, while tech and AI-linked industries show resilience. Companies are adapting through supply chain rerouting and operational agility, though these strategies carry long-term risks. (Gia Snape, 16/9/2025, Insurance Business, 'Tariff shock leaves 90% of industries in medium-to-high risk zones')The London Market reported £49.3 billion in premium income for 2024, a 1.7% increase from 2023, according to the IUA. Growth slowed compared to previous years, with property remaining the largest business class at nearly 30% of premiums. Treaty business grew 10%, while professional lines declined. The US and Canada contributed over £10 billion, highlighting their growing significance. (Kenneth Araullo, 16/9/2025, Insurance Business, 'London Market sees slower growth as premium income tops £49bn - IUA')Arrow Risk Management and Bridgehaven Specialty UK have partnered to launch a combined technology errors and omissions (Tech E&O) and cyber coverage practice. Led by Graeme King, formerly of Volante Global, the initiative targets tech product and service providers, leveraging Arrow’s MGA platform to deliver tailored solutions. (Kenneth Araullo, 15/9/2025, Insurance Business, 'Arrow Risk, Bridgehaven team up to offer combined tech E&O and cyber coverage')According to The Insurance Brokers & Agents Market Report 2025 by ResearchAndMarkets.com, the global insurance brokers and agents market is projected to grow from $467.3 billion in 2024 to $496.3 billion in 2025, reaching $636.9 billion by 2029 at a 6.4% CAGR. Growth is driven by emerging markets, rising healthcare costs, and digital transformation, with major players investing in technology and M&A to expand capabilities and improve efficiency. (Josh Recamara, 15/9/2025, Insurance Business, 'Global insurance brokers and agents market set to surge')Movers​Marsh McLennan has appointed Renee McGowan as Chief Commercial Officer, International, effective October 1; with over two decades at the company, including roles as CEO of IMEA and senior leadership positions across Australia, Hong Kong, Singapore, New York, and the UAE, she will lead the firm's commercial strategy across six regions, focusing on strengthening client relationships and advancing integrated solutions to address complex risks. (Josh Recamara, 19/9/2025, Insurance Business, 'Marsh McLennan appoints chief commercial officer')Lycetts has announced senior promotions, including Simon Aitken as Head of Office for General Insurance in Newcastle, Cristina Ion as Head of Office in Edinburgh, Dorothy Pigg as Chair of the Commercial Leadership Group, and Toby Heathcoat Amory as Chair of the Household and Private Client Leadership Group; with over 25 years of combined experience at Lycetts, these appointments, alongside the creation of a Chief of Staff role filled by Gill Teasdale, aim to support growth, enhance client service, and strengthen leadership across the UK. (Insurance Business, 19/9/2025, 'Lycetts strengthens leadership team with senior promotions')Following its acquisition by NFP, The Bspoke Group has appointed Ryan Gill (formerly Chief Commercial Officer) as CEO, with Tim Smyth becoming Deputy Chair and Craig Hunter remaining COO. A new retail division unites brands like Police Mutual and Arma Karma, led by Kerry McMahon-White as Retail Managing Director. Andy Talbot (ex-Gallagher) joins as Retail Operations Director, Adrian Ewington becomes Retail Underwriting Director, and Stuart Bromley takes over as Managing Director of Bspoke Private Clients. (Kenneth Araullo, 17/9/2025, Insurance Business, 'Insurance hires: Bspoke Group names CEO, Specialist Risk Group names CCO')Specialist Risk Group (SRG) has appointed Sasa Brcerevic, formerly Managing Director of Aon’s carrier solutions group, as Group Chief Commercial Officer, effective November 1. This follows the recruitment of Neil Nimmo as SRG UK CEO, as the group strengthens its leadership to drive growth and reinforce its position as a specialist insurance group focused on people, culture, and market relevance. (Kenneth Araullo, 17/9/2025, Insurance Business, 'Insurance hires: Bspoke Group names CEO, Specialist Risk Group names CCO')Seventeen Group has appointed Oliver Thorne, currently Managing Director of Specialist Risk Insurance Solutions (SRIS) and formerly of Gallagher and Stackhouse Poland, as CEO effective October 27, 2025, succeeding Paul Anscombe. Thorne brings over 20 years of experience in broking and underwriting, with expertise in team growth, acquisitions, and organic development, as the group continues its expansion backed by IK Partners' recent investment. (Josh Recamara, 17/9/2025, Insurance Business, 'Seventeen Group names new CEO')Arch Insurance (EU) dac has appointed Julien Martins, formerly Regional Product Leader for casualty at AXA XL and with prior senior roles at Liberty Specialty Markets and XL Catlin, as Head of Executive Assurance for France. Based in Paris, Martins will develop the insurer's executive assurance portfolio, providing D&O coverage to corporates, SMEs, and financial institutions across French-speaking markets, including France, Belgium, Monaco, and Luxembourg. (Josh Recamara, 17/9/2025, Insurance Business, 'Insurance moves: Arch Insurance, DUAL Europe, ISC Group')DUAL Europe has bolstered its cyber business with Marek Stanislawski, formerly of Zurich, appointed as Head of Business Development, Cyber Europe, effective Sept. 3, to drive scalable solutions and broker partnerships from Stockholm. Additionally, Erika Chemello and Johan Hedenstedt have been promoted to Head of Cyber Southern Europe and Northern Europe, respectively, overseeing regions including Italy, Ibérica, the Nordics, Ireland, and Benelux, effective Oct. 1. (Josh Recamara, 17/9/2025, Insurance Business, 'Insurance moves: Arch Insurance, DUAL Europe, ISC Group')ISC Group has named Declan O’Rourke, CEO of Aviva Insurance Ireland DAC and former President of the Insurance Institute of Ireland, as its first male ambassador in Ireland. With over 30 years of experience, including senior roles at AIG across multiple regions, O’Rourke will support ISC’s mission to promote gender balance and drive cultural change in financial services, emphasising shared responsibility for inclusivity. (Josh Recamara, 17/9/2025, Insurance Business, 'Insurance moves: Arch Insurance, DUAL Europe, ISC Group')Willis has appointed James Gillespie, formerly of Aon and RPC Tyche, as Head of Data & Analytics for its global direct & facultative specialty team. With over 15 years of experience, Gillespie will focus on developing new products, leveraging proprietary data, and enhancing risk insights to support brokers and clients. This move aligns with Willis’ strategy to strengthen its data capabilities and deliver advanced risk solutions. (Kenneth Araullo, 16/9/2025, Insurance Business, 'Willis names James Gillespie head of data & analytics for specialty team')Allianz UK has appointed Glyn Hughes, currently Director of Personal Lines Underwriting and pricing at Ageas, as Managing Director of Allianz Personal Broker, effective February 2026. Hughes brings extensive experience in underwriting, pricing, and broker partnerships, supporting Allianz’s strategy to grow its broker-facing personal lines business in motor, home, and travel insurance. (Josh Recamara, 16/9/2025, Insurance Business, 'Allianz UK names managing director of personal broker business')Liberty Specialty Markets has appointed Alexandra Weigel, formerly of Zurich Insurance, as Head of Multinational for Europe. Based in Zurich, Weigel will lead the growth of Liberty’s multinational programme as part of its Invest in Europe 2030 strategy, focusing on digitisation, AI-driven underwriting, and tailored solutions to expand its regional presence. (Kenneth Araullo, 15/9/2025, Insurance Business, 'Liberty Specialty Markets taps Alexandra Weigel to lead European multinational expansion')AXA XL has promoted Donnacha Smyth, currently Head of Casualty for the Americas, to Global Chief Underwriting Officer for casualty, effective November 3. With over 30 years of experience, Smyth will focus on product innovation, portfolio resilience, and underwriter development, aligning regional practices with a global strategy to address evolving liability exposures. (Josh Recamara, 15/9/2025, Insurance Business, 'AXA XL elevates Smyth to global casualty underwriting role')All information provided in this market digest has been gathered from Insurance Business, Insurance Age, and IDEX Consulting.

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Charlotte Faherty, Senior Consulting, Financial Services

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Drew Crawford, Business Director, General Insurance

​“Drew seems to know everyone. We have been very impressed with the candidates he introduces, and we have made hires as well. We have just made a replacement hire with a candidate Drew introduced. Drew not only identifies candidates but he qualifies them based on our unique needs, filters and presents them in such a way that is a huge time saver, in addition to finding folks we would never have reached. Through his activities sourcing yacht candidates for us and others, he identifies personal lines high net worth experts as well. As I mentioned, doing this for so long I was sure that I already knew everyone…how wrong I was. I highly recommend a call to Drew.”

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Michelle Paish, Business Manager, General Insurance

Michelle Paish, Business Manager, General Insurance

​“You have been an invaluable partner to us in sourcing talent. Your proactive approach has greatly contributed to our success in filling recent vacancies by consistently delivering quality candidates who’s skills and experience align very well with our needs. Your efficiency and professionalism have made our recruitment process a lot smoother and I would highly recommend your services to any organisation seeking a reliable recruitment partner.”

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Colin McKenna, M&A Specialist

Colin McKenna, M&A Specialist

​“IDEX continue to demonstrate their skill in sourcing and introducing high quality broking businesses that are aligned strategically and culturally with Clear. Buyers and sellers interests are fully understood and well managed throughout the process, leading to very successful outcomes for all parties” says Paul Beck, M&A Director, Clear Insurance Management.

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