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Claims Handler

Job description

We are partnered with a long-standing client who are looking for a Claims Handler to join their business.

The role will form part of a new team set up which will be based on the South Coast of England - ideally in West Sussex. This is an exciting time to join this MGA as you will have the opportunity to become an integral part of the team.

In a nutshell, the role will involve handling claims from start to finish whilst ensuring your customers feel comfortable and are kept up to date during the whole process. The company has built their own claims system, and you will be dealing with claims inhouse as the company have various binder agreements in place.

You will be dealing with a range of personal and High net worth professionals who own a Pleasure craft - This could be Superyachts and Sailboats through to smaller marine craft such as Dinghy and Jet Ski's.

Previous insurance experience is essential for the role… any insurance experience will be considered or if you have dealt with some claims in the past that would be an added bonus! Or if you have a personal interest in the marine / yacht industry, that would also be beneficial!

This is an amazing opportunity to develop your career and become a claims specialist! Hybrid working with a mix of both home and office working is available.

An attractive salary / benefits package is on offer and will largely be dependent upon the experience of the successful individual.

Please get in touch to discuss further!


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At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.